Agreed, I'm very surprised as I rode a 2015 standard pretty hard for 8yrs and did 180,000 with no real issues. The only reason I don't still have it is because of the frame front end being smacked by 2 cars in 8 months. Luckily I'd seen a 2008 bonny a couple of days before and was so impressed with my old one and went straight to it. There different on many ways, but both what I call real bikes. Long live the Bonneville (especially mine).
@fabiopunk1661
Ай бұрын
sad story - in all aspects ... I truly believe that for the company the repair free of charge would have raised tremendously their reputation, already undermined by this failure. Companies are so short sighted ... they will loose a number of potential customers now.
@davescupper5789
2 ай бұрын
I think this happens on the thunderbird 900 too when the battery is low. I know owners keep the battery fully charged.
@stevegledhill8418
4 ай бұрын
Oh I’m shocked that triumph fallen to offer customer service
@freddienh
4 ай бұрын
I have a 2013 Truxton - must be exactly the same thing - but hasn't failed yet Good luck with Triumph!
@Mr4321aldo
5 ай бұрын
That's just terrible, mate. Thanks for posting. I was thinking of buying a T120 but I reckon I'll give it a miss now. All the best.
@georgezuss2925
5 ай бұрын
Thank you kindly, friend. Just brought up numerous reports of same issue. Now I know how keen Triumph are to address, help and behave as the only entity that could be errant in this situation, I will not be spending my finest Great British Pounds sterling with this manufacturer in the future. Fair enough, the Japanese seem keen to earn my business and dont have a record of treating customers this way. So be it.
@PatrickWhitaker-ls2cs
7 ай бұрын
I have exactly the same year and model, even same colours. I've had a flat battery once and a tired battery at the end of its servicable life, and the bike must have a failsafe as it just won't turn over.
@andyb.5268
8 ай бұрын
So many negative comments about Triumph who had no obligation to repair this 7 year old bike under warrently. I can tell you what caused this, the safe starting system gets bypassed for some other starter problem - then crunch comes as it becomes possible to engage the starter on a running engine
@simsey33
7 ай бұрын
Hey Andy. Can you elaborate on your response above? You said "safe starting system gets bypassed for some other starter problem", what other problems do you mean? Is there some preemptive maintenance I can do to prevent this on my bike? Have you seen cases where starter has been engaged on a running engine leading to this failure or is this more an educated guess on your part? Thanks!
@andyb.5268
7 ай бұрын
@@simsey33 Hi Yes, i can, I have a T100 efi, 11 years old now, with a starting issue where it turns half turn and stops. If I let go of the starter button and reapply it may repeat, if I keep a hold it will reengage the starter, 9/10 starting correctly. So I've been down the search path rabbit hole, looking for a fix. So many fixes suggest the cure is to bypasss the clucth cut-out, the side-stand cut-out and the neutral selection switch, oh yes and replace the relays. None of this is necessary, the real problem is the low voltage detection in the ECU is too high. I guess you can have bikes where the component tolerences add up the wrong way and make this problem worse. My bike is sitting with a brand new battery on a battery monitor and it can still do it! But those bikes that have cracked their cases didn't crack them on just the starter kick back, mine does that half the time it gives up on the first half turn with that wonderful backwards running whirr. Let me know what you think.
@andyb.5268
9 ай бұрын
This is what happens after 'fixing' the half turn starter problem,, clucth switch, side-stand switch and neutral switch get bypassed. Then it's overly easy to engage the starter with motror running and in gear, just hit the starter instead of the horn. You won't know until you restart. The 'fix' for the half turn issue is just misleading, the problem is within the ECU and not bad switches.
@peterday9054
9 ай бұрын
Just garbage.
@johnmctaggart3
10 ай бұрын
I own a 2013 had zero problems I have put 45000 miles on it oil and tires is all I have done. Check the valves twice no changes to them still in specs.
@skua691
Жыл бұрын
Triumph should be ashamed of themselves for not taking responsibility and not helping you out , I'm sure they wouldn't like that to happen to them. Thank you Serge for bringing this engine design fault (which could happen at anytime to any other T100, so be ready) and poor customer service, to the public's attention.
@bellerophon9116
10 ай бұрын
I shared his videos on Facebook in front other potential Triumph buyers!!
@MrCiegorojas
Жыл бұрын
Thank you for sharing
@nigel900
Жыл бұрын
Interesting. 👍🏻
@hmishin843
Жыл бұрын
Do a Google search for a < Bonneville TTP safe start >. This is the only solution.
@ianedwards1293
Жыл бұрын
Sad for your loss, thanks for alerting people to this problem , I was considering buying one of these but your experience really put me off the brand.
@bellerophon9116
10 ай бұрын
This video among others is having a similar impact on my purchasing decision as well. I’m likely going with a Z900rs instead.
@jimmycanuck5340
Жыл бұрын
There's a KZitem video somewhere that points out that (in alphabetical order) BMW, Harley and Triumph have the worst repair records over the first few years of ownership. Disclaimer - I've owned five Harleys and the bikes gave me no problems. It was the quality of work done by Harley dealers that proved problematic.
@gren509
Жыл бұрын
Thank you for your videos on this - NO Triumphs for me any more !
@HiPeezy
Жыл бұрын
Couldn’t you have used jb weld or had somebody tig weld it back together?
@HiPeezy
Жыл бұрын
How do you fix this
@DonFarmer-hq5sw
Жыл бұрын
So sorry to hear that the company wasn’t interested in at least helping you out with a set of engine cases. 😮 I could see the owner being responsible for the labor. But the company should be interested in what caused this failure !
@JJSpan-q4w
Жыл бұрын
I have a similar sound at times when starting, but get it started. I wonder if I need to take the bike apart and check this...
@martinrea8548
Жыл бұрын
I'm sticking with the Japs.
@MsDenver2
Жыл бұрын
Didn’t Triumph investigate surly such a big failure is a factory problem and you should be covered?
@neilburrow3804
Жыл бұрын
I don't mean to be picky but the starter drive gear your showing as the problem is on back to front? was this how it was when you took it apart?
@Richard-pe4cx
Жыл бұрын
i hope you moved on from this you dont seem to hear stories like this from BMW or the big 4 Japanese brands i have a T120 and within 4 weeks of having the bike i needed a new wiring loom this was covered by the warranty ,good luck
@davidprobert1658
Жыл бұрын
Sorry to hear that Serge , but seeing what happened to you Serge, anyone worried about that (including me) should install a TTP safe-start kit £85.Can still get them as of 23/5/23,fitting mine soon. I do like Triumph but shame on you with this story Triumph.
@graybruer6646
Жыл бұрын
Thank you!!! I was looking at a used bike......your video saved me!
@mpraineri
Жыл бұрын
This was a failure on early bonnevilles. It didn't happen that often and only seemed to happen if the engine backfired while starting with the starter still engaged. Triumph in I believe around 2005 beefed up the casting. There are some out there that even with this update the problem could still happen. Back then triumph did help out with some of the out of warranty failures. There is an aftermarket kit/ plate that can be installed to beef up the area so this doesn't happen. I have also seen online that some have repaired the bike using the kit, it is called Safe Start. Hope this helps. I have a 2007 T100 and keep my fingers crossed when I start it hoping it doesn't backfire.
@JoshuaRoberts-kq9cs
10 ай бұрын
Had my 76bonneville kick back on me once at a garage when i didn't kick it hard enough.It drove my right knee up into the handle bar and ripped my big toe nail right off.Needlees to say i laid down beside my bike screeming like a bitch.Gave the mates a good laugh.
@georgegalea1937
Жыл бұрын
I have 40,000km on my 2010 T100 and so far I have no problems. None! It is stored well and been in the rain once thanks to the Aussie weather. However if the Australian marketed W800 was available at that time I would have jumped on. I’ve been involved in Japanese vehicles from a very young age and a mechanic for almost as long. Always a fan of Jap built anything.
@bigred8438
Жыл бұрын
before you give it away, a pproach a really good tig welder and see if they can reinstate/reinforce those parts of the engine cases and outer cover that have disintegrated.
@bigred8438
Жыл бұрын
This story is really sad and disappointing, because all l have heard about these engines is that they are bullet proof. This is obviously a lie, a con, and plan wishful thinking. But this so typical of the British bike industry through history. Machines were poorly designed, poorly made with worn out machine tools etc, and the public had to accept it. If this was a BMW they would never have let this happen in the first place, and if they did inadvertently let some type of flaw like this get through, they would be embarrassed enough to fix it, because they have pride and integrity in their product. Not so the British obviously, and not so Triumph and John Bloor.
@bigred8438
Жыл бұрын
It also means that if it is a design flaw on your bike, that it could happen to others, that there should be a recall of the bikes to fix the flaw in all of that model engine.
@viktorask
Жыл бұрын
There is aluminium welding technique. It's only for starting engine. But well, your bik, do what ever.
@viktorask
Жыл бұрын
You can give PRO welder and he will weld aliuminium, no need discard all engine. This pars is only for starting engine and no affect on riding.
@viktorask
Жыл бұрын
Micro Crack it's call in case
@fabricel2600
Жыл бұрын
What’s a matter with Triumph factory ?
@JoshuaRoberts-kq9cs
10 ай бұрын
What it is alot of the time the attitude is close enough is good enough . The old time trades men have retired.
@marcswanson7066
Жыл бұрын
It initially sounded like a frozen Bendix. If only the problem/solution had been that simple. What a nightmare. I'll search for your follow-up video. No problems so far with my 2010 Bonneville SE.
@jasonl4174
Жыл бұрын
I recently took out the shaft out the gear from the same part of my bike and it wont go back in all the way, any idea how to get it in? Any advice appreciated.
@annecy5487
Жыл бұрын
It should slide right back it, not sure why you are having this issue. Make sure it is perfectly clean
@JoshuaRoberts-kq9cs
10 ай бұрын
It's rough but as us fitter and turners say,if at first you don't succeed get a bigger hammer.Good luck.
@bm7760
Жыл бұрын
Maybe too many parts being contracted-out to the lowest bidder. Think I'd have sourced a salvage motor though.
@bm7760
Жыл бұрын
First time I've heard of anything like this on a Hinkley Bonnie. They've always been ultra-reliable and 'safe' purchases to the point of being a bit bland to ride. Be interested in the follow-up.
@karlsquire8148
Жыл бұрын
I understand this is an old vid but 2 question, if you have time and you don't mind. What caused the failure in the first play Any Idea, would like to know as I"m looking at buying a used 2013 Bonneville t100, and the 2nd question is, what bike did you purchase to replace the Bonneville, Thank you Karl Squire
@annecy5487
Жыл бұрын
I believe the failure was caused either by a casting defect, quality issue, or by the fact that the guiding boss for the intermediate starting gear shaft was undersized, design issue. I understand that there are after market kits available to re-enforce the boss in the clutch cover so it seems to be a well know problem. I replaced the Bonneville with 2019 Ducati Cafe Racer. So far I still love it. Different style of bike. Good luck with your purchase!
@walterneilson8119
Жыл бұрын
Could the bike still be started by push starting in second gear?
@TrevorBarlow-lf6de
Жыл бұрын
Hi Serge, just opened! my triumph up to take a look at mine and my outer casing has also broken but damaged my starter motor drive teeth ...would it be possible to communicate direct ? as my triumph is a 2003 Bonneville as this seems to be a flaw in a very strong engine cheers...Trevor
@oddis188
Жыл бұрын
Triumph twin power sells the safestart that covers the idler gear boss. Cheap insurance for the engines Achilles heel
@victorcv3384
Жыл бұрын
Tell me please , how this happened. I guess it was your mistake, or driving skills?
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