In my case the problem was with the plug on the adapter. When I looked inside the plug, I could see the center plug; but the problem was that it was off to one side and not in the center of the plug. I have no idea how that happened. I could physically see it was off centered; and additionally the plug would not seat completely into the power jack of my laptop. I had to replace the adapter, but the problem is just with the plug.
@shimshamtube
7 ай бұрын
Damn that was helpful thank you!
@GabrielPerez-zc2xc
10 ай бұрын
omg you genius... been having this problem for like 2 years and it drived me crazy ( i work a lot off the grid, and sometimes i charged it on night so i can have battery next day and it was depleted). Thanks, really.
@YUKITSUNODA1090
11 ай бұрын
YOU ARE A LEGEND MAH FRND THANKS FOR THE QUICK FIX LOVE YOU MATE
@nicknicknick1
Жыл бұрын
Hey dude, biiiig thank you. I bought this computer back when it came out and I assumed that the battery was just shot after this long. Started shopping new laptops and then I came across this video. This is exactly what happened to me. Thank you again for saving me 2k in a new computer!
@Zolentino
Жыл бұрын
My ac adapter says it’s not installed and when I put the plug in the wall the charger light won’t turn on
@EvertTO
Жыл бұрын
I cant believe this was the solution to the issue i was struggling woth for a year! Your a legend!
@nobodyfromnowhere4415
Жыл бұрын
Thank you for the video! It caused me to do some more research, as I had the same problem. And after reading of the service manual (easy to find on Dell site by service tag) I found that such instability is not normal: power socket should be attached with screw to the motherboard! And if power socket is moving as on the video this means that this mount is just broken. Fortunately replacement part costs only $10 on Amazon and rather easy to install. Thank you anyway for another view on the issue and for causing me making some more research, so I was able to find a real solution!
@brettrodenbaugh4945
Жыл бұрын
Can you tag a link of the Amazon part you used to fix permanently?
@nobodyfromnowhere4415
Жыл бұрын
@@brettrodenbaugh4945 not sure what is going on with my replies, probably link. The item for my XPS 9570 is AMAZON SLASH DP SLASH B07JJ3FPJ6, be sure to double check what is in your service manual and on tag of your connector
@amirfakhri7296
Жыл бұрын
My laptop cause it is ,battery or charging port as it seem look wiggle as loose but charger adapter ok .
@Azeemkhan-hu3kh
Жыл бұрын
Sir will this trick also work for watt issue like 45 ac adapter error
@letsgob7297
Жыл бұрын
After a bunch of research and a magnifying glass, I found that my pin was bent to the side. I used a safety pin to push it back towards center.
@kentclark9740
Жыл бұрын
Thank you it worked.
@minkangshen
Жыл бұрын
thank you very much, fixed my 9560
@muddassarsaadi
2 жыл бұрын
I have same issue let me check with ny precision 5520
@giovannigiorgio477
2 жыл бұрын
i think there is the same problem on a lot of dell
@nerzhul5022
2 жыл бұрын
Thanks
@12thManCricket
2 жыл бұрын
Thanks 🙏 mate
@danyepez7959
2 жыл бұрын
thank you so much this helped!!
@evansafrifa6396
2 жыл бұрын
Thanks alot bro. Although the AC adapter alert keep showing when I boot but it charges. Am happy 👍✅
@abimanyoumurugan5167
2 жыл бұрын
You made my day 🌻
@abimanyoumurugan5167
2 жыл бұрын
Issue seemed so simple, but this is the exact problem i was having over months and finally with DIY I was able to resolve it myself 😊😊😊😊😊
@chrisbakhito8512
2 жыл бұрын
Hello, Thank you for the video! A quick question: I have a Dell laptop and tried to use a universal charger with the plug adapter for my Dell model (7.4mm with pin) but it does not work - does not charge. Do you have knowledge why non-Dell charger may not work in spite of the fact that the output parameters match? Thank you
@liam.k.
2 жыл бұрын
You're a legend! Saved me from buying a new charger. Don't know why I didn't see this solution discussed more frequently.
@BigFarm_ah365
2 жыл бұрын
Another possible solution, had to replace my dc jack because the center socket fell out, I've barely used the thing so I don't know how the adapter feels plugging it in, but I could see how it could be the problem, everything else is fine and it's only a month old. And we have a winner! Your video got me thinking the right way. New DC jack wasn't a 1:1 replacement and was just enough off that my adapter couldn't quite hit the g spot. Considered returning the part, drilling the plastic of the PC, but finally settled on cutting the plastic surrounding the male end of the adapter about 3/16" back, if that, call it a strong 1/8". Back in business. It was too new for all the other solutions. You don't consider mechanical problems when working on computers. Thanks!
@j.c.316
2 жыл бұрын
The female end on my lap top was sliding back just as you showed. Fixed my “Unknown AC adapter” warning 👍🏼 Thank you!!
@edgein3299
2 жыл бұрын
I can easily do this except that dell makes sure to use tiny hexagon screws making it difficult to open. now I have to find this screw driver. Fuck Dell.
@MrPenguin098
2 жыл бұрын
Thanks also, helped me too! Side note , I've got that same place mat, lol. Back to 2022.
@febriansyahhhh
2 жыл бұрын
Thank You So Much, actually work for me perfectly
@nowaylaowai204
2 жыл бұрын
Also, if you are afraid to open your computer, or just don't want to buy a part, get some good tape and tape the plug into the computer. I think this works if your inside plug thingy isn't too far in. It (the tape) working right now on my Latitude E5440; I'm up to 16 percent charged, thank goodness!!!!!!
@nowaylaowai204
2 жыл бұрын
OMG! Thanks so much! I have had this issue before, and had it fixed. But I just got home a half hour ago and turned on my computer to 6 percent battery power! My AC adapter is a bit wiggly, so while you were explaining in your video, I physically held the plug in to the computer to see if that would work and it did!!!!!!! It's now up to 9 percent, so I've taped the adapter in. I may get brave and open up the computer and stick some cardboard in, but for now, I know what the problem is. Thanks again! Love from Beijing, China!!!
@raymondbetancourt6498
2 жыл бұрын
Did u fix the problem?
@koldynrendelman3142
2 жыл бұрын
i want to know why it says warning on the title ---------PROBABLY BECAUSE THIS VIDEO SUCKED SO ,MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
@imtorchhh
2 жыл бұрын
I am having the same problem right now hope it works
@marionomadic6227
2 жыл бұрын
Did it work?
@imtorchhh
2 жыл бұрын
@@marionomadic6227 nope I can’t even charge it anymore
@marionomadic6227
2 жыл бұрын
@@imtorchhh thank you for the reply.
@docelky
2 жыл бұрын
The jack is held down by a little screw. Mine broke and did the same thing. You can order a new one for $12
@nancybailey8908
2 жыл бұрын
Good info. Thanks
@hatorihanzo242
2 жыл бұрын
Wow. Thanks a whole bunch. It actually worked. Dell Tech Support is trash if you are out of warranty. Thank you for posting!
@cirilloz
2 жыл бұрын
I absolutely hate Dell. I cant believe I spent 1800 euro on the laptop and It needs a piece of cardboard to work!
@diiammariee9231
3 жыл бұрын
Your a lifesaver omg thank you 😩❤️❤️
@andymrkipling
3 жыл бұрын
Just replace the part, it’s £3.70 on eBay
@faresmorse6549
2 жыл бұрын
What part and what is it called
@adarshgupta8500
3 жыл бұрын
What I great sense of humour After viewing it I saved my 2000 rs 😅😜😜
@chadhudson842
3 жыл бұрын
Thanks, this fixed my issue as well.
@Gaseoushead
3 жыл бұрын
Thaks for the great tip.
@lordofrivia
3 жыл бұрын
I feel fucking dumb. I bought my laptop like three days ago and this problem happened. I tried every method on the internet and even contacted Dell support then by watching your video. I just realized the ac adapter has to go all the way in to charge!!! Omg I had it halfway in cuz it felt it wouldn't go any further but now the warning is gone and it's charging. I hope this might help someone else. Thank you very much!!!!
@nowaylaowai204
2 жыл бұрын
It helped me so much! Don't feel dumb! I have a Latitude E5440 and it worked! And yes, this is the only video I have found that offered this as a solution!
@keenma
3 жыл бұрын
There is a screw in this jack to hold it in place, and it wouldn't do that. Not charging problem,,, I just replaced the adapter jack and it is fine now.
@manimanikanta2230
3 жыл бұрын
My power jack has no issues. But iam getting same issue as in the video. Can you help me out.
@lamayengineeringservices
3 жыл бұрын
Shit laptops
@Cb_Lobster
3 жыл бұрын
Having a similar issue except my charging port is secure. My 9550 has had the issue twice before in the last two years but every time it somehow goes away. This time it hasn't. Tried using the usb-c charger but it throttles like crazy.
@saeedw
3 жыл бұрын
The core issue is that the center pin of the AC Adapter tip is not making contact with the jack. In my case the jack was loose but it's always possible your adapter tip's pin is bent/damaged. Can you look inside the adapter tip to see if the pin is visible and centered? I would first try another AC adapter (OEM only). If the problem persists, replace the jack and see if that works. The contact point inside the jack could be damaged. Unfortunately sometimes we have to guess and check when it comes to electronics.
@AlphaMatt1000
2 жыл бұрын
My 7590 is acting up like crazy, same symptoms. Replaced the DC port twice, and now disconnected the battery completely since it throttles and keeps shutting down when connected, not sure if its the battery that's gone bad or something with the charge circuit on the motherboard.. next computer wont be a Dell.
@JMondschean1
2 жыл бұрын
This is a good video. I have an XPS 15 9570 with this exact problem. The Dell built in barrel connector is also TOO delicate for everyday use. It has thin internal copper wires. They break. Fortunately, the Dell engineers put a USB-C port close to the barrel connector that WILL charge the laptop! You should buy the Dell 130w ($81) charger WITH USC-C plug. Use it and you are good to go. I use it every day. I HAVE SEEN NO THROTTLE. I did buy the new power block from DELL. It's genuine. If anybody finds an adaptor that converts female barrel port to male USB-C, that should work also. and Cheaper. I have not yet found that solution. Then I can use the original power block.
@ms-zi4wc
3 жыл бұрын
Thank you so much. You saved my laptop.
@saeedw
3 жыл бұрын
You're welcome!
@abhinav121rocks
3 жыл бұрын
Hi I replaced a broken dc jack on my Vostro 15 3558. Now, the laptop doesn't recognise the adapter. Also, the battery won't charge. Is the replacement power jack faulty?
@horatiofox
3 жыл бұрын
I ordered a couple for my Dell XPS 15 9560 through Amazon and had this problem. Then I ordered one from Dell. It charged the battery once, and now it doesn't. I am going to try a 180 watt USB-C charger from Best Buy.
@abhinav121rocks
3 жыл бұрын
@@horatiofox I changed the adapter as well.... Turns out both the original dc jack and original adapter were damaged... It works fine now..
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