CX Insider Podcast
CX Insider is the leading podcast for professionals seeking to boost their CX game. Our goal is to build a community of creative thinkers, dedicated to improving the customer experience for all.We host unrivalled conversations on a range of topics from sustainability to customer service and the metaverse. Our guests are experts from various industries, including automotive, retail, and banking, who strive to deliver cutting-edge insights and lead a new age of CX innovation.
On our KZitem channel, you’ll find full-length episodes (both studio and remote), episode clips for lighter viewing, and shorts from our best moments. We also publish audio episodes on all major channels, including Spotify and Apple Podcasts.
CX Insider Podcast is proud to be sponsored by ACF Technologies, global leaders in customer experience management solutions.
If you’d like to reach out, become a guest speaker, or give feedback, feel free to send us an email: [email protected]
- 1:09
- Ай бұрын
A Day In The Life Of A Podcaster In London
- 0:44
- Ай бұрын
CXI x HOSPITALITY TECH EXPO
- 29:10
- Ай бұрын
Product Market Fit And Challenges Of Employee Retention - w/ William Gilchrist (Konsyg) - #116
- 1:50
- Ай бұрын
THE BRAINS OF BURY FC
- 1:28
- 2 ай бұрын
The Heart Of Bury FC
- 38:36
- 2 ай бұрын
Fan Ownership: The Future of Football Clubs? - w/ Andrew Madaras (Dunstable Town FC) #114
- 48:26
- 4 ай бұрын
Transforming Brand Experience in Banks & Building Societies w/ Glory, M Worldwide, ACF Techn...
- 30:58
- 5 ай бұрын
Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient) #108
- 38:51
- 6 ай бұрын
Patient Experiences & Future Regulations in the C*nnabis Industry - w/ Simon Erridge (CuraLea...
- 32:31
- 7 ай бұрын
EV Innovations and the Merge of Physical & Digital CX - w/ Chris Warwick (Electromin) #106
- 28:32
- 7 ай бұрын
Crafting Moments of CX Magic - w/ Shep Hyken #104
- 38:14
- 8 ай бұрын
How to Deliver Large-scale Technology Projects - w/ Simon Ronald & Laurence Leach #103
- 48:24
- 8 ай бұрын
Perfecting the Human Experience in a World of AI - w/ John Sills (The Foundation) #102
- 43:09
- 9 ай бұрын
Age of the Customer & the Power of AI-Driven Language - w/ Andrew Carothers (Cisco) #101
- 32:43
- 10 ай бұрын
100th Episode Special: The Best Moments
- 40:39
- 10 ай бұрын
Preparing Customer Service for the Holiday Season - w/ Ty Givens (CX Collective) #99
- 35:14
- 11 ай бұрын
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