Hi! We were there 2-weeks ago. We enjoyed the beach and the pools but not much of the foods. I heard that's normal in Cuba. The room we had so far was okay except that there is no privacy in the shower room if you share with your grown up kids. Also, we had terrible experience experience with Sunwing as it keeps delaying the flight. Our flight back was delayed for at least 12 hrs so at least the resort let us stay overnight because of the delay. The problem was, we missed 1-day of work due to the long flight delay.
@ImagineThere
17 сағат бұрын
Yeah, low season in Cuba can come with severe shortages of food, especially in this economy. Hope your next trip is better.
@ElenaCortez-g3q
6 күн бұрын
I’ll be in grand memories holguin cuba in a week. 🇨🇦 🎉❤😮
@ImagineThere
19 сағат бұрын
Nice! Enjoy yourself.
8 күн бұрын
You are the first person to talk about fake service versus genuine service. I always feel the service in the US is fake because they don’t care but want the tip, while everywhere else without a tipping culture, people provide genuine service. I don’t like people with two faces.
@ImagineThere
7 күн бұрын
Yup, absolutely agree.
@noquestions7443
9 күн бұрын
I’m planning to there but can you please clarify what’s the difference in Sanctuary & grand memories these 2 resorts Are they two separate one ?
@ImagineThere
8 күн бұрын
It's the same resort. Sanctuary is the adults section and you get more perks.
@someoneverysmooth
9 күн бұрын
Is there a nightclub?
@ImagineThere
8 күн бұрын
One of the bars turns into one at night.
@ginoalvarez6266
10 күн бұрын
Who do you book with for your stay ?
@ImagineThere
8 күн бұрын
I have a travel agent. You can also use sunwing
@ginoalvarez6266
10 күн бұрын
What hotel you stayed in Holguín?
@ImagineThere
8 күн бұрын
Sanctuary, Grand Memories
@pensionat60
10 күн бұрын
Hello, 'Imagine There'! I enjoyed your video from choice of music to layout....well done. I also enjoyed your low key tone in how you present the resort and its amenities. Looking forward to more of your videos of Cuba. (John, Cornwall, Ontario)
@ImagineThere
8 күн бұрын
Thank you very much for the kind words John! Really appreciate that you get the vibe.
@aidenravy
17 күн бұрын
Face cloths,
@dansu3135
18 күн бұрын
I plan to go there, just to be sure, Sanctuary is the adult only side ans you still have full access to the grand memories ? Thanks !
@ImagineThere
17 күн бұрын
Yup, sanctuary is adults only and you have access to the rest of the resort too. Have fun there!
@seanorich
19 күн бұрын
sadly can not do another Cuba trip
@milosb9979
19 күн бұрын
What American Government is doing to lovely people of Cuba is disgusting. Cuba is heaven on Earth and has the potential to be a truly amazing and comfortable place to live. It is a shame to cut people off necessities in the 21st century. We always bring an extra suitcase where we gather clothes, medications, shoes, cosmetics, tools and electronics for Cuban people. We also tip them american dollars, paper no coins. I see so many frugal tourists never tip the staff, which makes me angry because most of those people live in 500K apartments or 1M $ houses... and they can't spend an extra 100-200 on tips... c'mon! I saw a gardener cutting the hedge with a machete in scoring heat ... fuckin' yeah I am going to tip the guy. The waitress asked my wife for help, offcourse we will help her. People forgot to be humain, self-centred egoistic pricks are walking around. Remember people, it can either one of you in their shoes pretty fast, so be kind, be human for God's sake.
@mainsqueeeze
24 күн бұрын
How much did you pay for the experience with the Catamaran and lunch?
@ImagineThere
23 күн бұрын
I believe it was around $130 CAD.
@mainsqueeeze
24 күн бұрын
I do have a question about the beach. I’m hoping you can answer. I did go to a Cuban resort in April and in the pictures the beach was stunning and obviously you like for me. It’s like I don’t really care about the food as long as I have something to eat, I’ll live off Whatever’s available and most the time I love the food because I’ve really go there for the beach. And my experience with this hotels beach was actually not great. There was a lot of seaweed growing throughout the whole beach like there was no Clearwater not like I’m used to seeing when I go to Cuba I do go to Cuba a lot as well so I was a little shocked and I’m just wondering if this Beach would be nice and clear with not so much seaweed growing from the shallow end to the back just because I am booking and planning to go to this resort on the 31st of this month
@ImagineThere
23 күн бұрын
It's hard to tell with this resort when it comes to the seaweed situation. They do try to clean up as much as possible, even though there's tonnes of seaweed washing up. I personally had a relaxing time there regardless.
@marianmarciniak8721
20 күн бұрын
See weed always in Santa Lucia. Varadero, Guardalavaca clean.
@mrgreenelander4952
24 күн бұрын
From what I can see, it appears that Holguin is presenting itself as the more premier side of Cuban vacation resorts. The reality is, the vast majority of 3 and below stars are already quite old and dated. Ive been to both, and its ahhh challenging. lol. But fun actually. You can see the vast difference in layout than the traditional Cuban all inclusive. More European in design like the Canary Islands. Great videos
@ImagineThere
23 күн бұрын
Yup, interesting to see how they're modernizing the new resorts. But I always have a great time regardless of it being old or new. As long as it's clean!
@BrookeHofsten
26 күн бұрын
Your in the room I stayed in!!
@ImagineThere
23 күн бұрын
They must've liked us to give us that room.
@BrookeHofsten
26 күн бұрын
Be careful booking the extra one I did that and didn’t receive half of the things I paid for such as the bottle of rum, in room robes and the butlers didn’t help at all either Other than that I had a great time at the resort!
@ImagineThere
23 күн бұрын
Yeah, it's a hit or a miss with these things. Loved my time there regardless.
@michelemoreci
27 күн бұрын
Wow! I just got back from Cuba. You said everything I've been thinking about the people. I loved them so much- despite all inconveniences , they do try so hard. It's simply not their fault. They really are "organic" What a good way to explain it. They all ENGAGE, it was so lovely. Ripped my heart open!
@ImagineThere
23 күн бұрын
Glad you could resonate with the video. I agree with you wholeheartedly.
@angelinesalvadora1001
28 күн бұрын
Going there on September 9
@ImagineThere
23 күн бұрын
Nice! Have fun.
@tommygun3272
29 күн бұрын
When were you there?
@vasvo3201
Ай бұрын
wise
@patrickdoherty8701
Ай бұрын
Ive been to cuba over 30 times , stay at hotels in cayo coco and also stay for week at a time in casa s in the town of morón , cuba is friendly country for foreigners , of course its a poor country and they need money but they do not pester you for it , i mix with the locals in the town , going to street parties , drinking rum etc no problems what so ever , food is bland and boring but not there fault as they have the embargo , go and have fun !!
@ImagineThere
Ай бұрын
I've honestly never had any issues with the food. Always found something I liked. And the locals are incredibly friendly. Gotta stay at a casa one of these days
@tonymujan3097
Ай бұрын
Nice beaches that's all they have to offer all they can say is I'm sorry for not having the basics. There are better resorts in the Caribbean stay away from Cuba
@ImagineThere
Ай бұрын
The nice beaches are their USP for people like me.
@darrenmacinnis1931
26 күн бұрын
Smells like white privilege to me. There is a Hard Rock resort somewhere that’s waiting for you and your beer can hat.
@MrSmoky416
Ай бұрын
did you go alone thinking about planning a solo trip
@ImagineThere
Ай бұрын
Not much nightlife but if you want to go there and simply relax, it's a great resort.
@Busybeeee
Ай бұрын
#20 Yes! I never carry suitcases when I travel. Only a small backpack. I’m planning on going to the sanctuary’s grand memories in September and I’m thinking about packing a suitcase full of Canadian goods. Anything from toiletry to medication to food/ snack items. I’ll even bring mosquito repellent for the gardeners. Thank you for this video. I just subscribed. I like the Cuba videos you’ve made as they are so helpful 😊
@ImagineThere
Ай бұрын
Thank you for the sub! It's great that you also bring gifts for the people. It truly goes a long way for them.
@nathaliegallant3560
Ай бұрын
Enjoy 🏖️☀️😎🇨🇺🇨🇦✌️
@nathaliegallant3560
Ай бұрын
Also, most of the workers are there for 14-16 hours a day and don’t eat, yes you heard me right! Please be kind, if you have a chance offer to get them something like a burger or sandwich and especially water!! The hotel rules are very strict and often they have to hide when you bring them food or water so please be discreet when you bring it over to them. The population of Cuba is starving, please be respectful and kind with them since they give you the best service they can considering the situation.
@ImagineThere
Ай бұрын
100% true.
@nathaliegallant3560
Ай бұрын
Great video!!!👏🏽Also, for those of you who become the buffet from the Mosquitos, like me 🤦🏼♀️ Don’t forget your bug spray and Benadryl for bug bites or any allergy!
@ImagineThere
Ай бұрын
Funny you mentioned bug spray, because up until that point I never really needed it. Only when I went to the resort afterwards did I become a walking buffet for them. That's part of my essentials now haha.
@tommygun3272
Ай бұрын
How did you get an upgrade? Also what should we bring with us to give to staff?
@ImagineThere
Ай бұрын
It's a sunwing special that's automatic. You can check out my new video for what I bring for the staff.
@BrookeHofsten
26 күн бұрын
They need toothpaste, bandaids, gravol etc basic essentials there a lot harder to get in Cuba so they really appreciate them
@Thethe0ryof
Ай бұрын
Great video! I am coming to visit this resort in late August and i am hoping to give as much as i am able to the workers during my stay. i am wondering if you have any adivce for tipping. Who, where , how often, how much, and what currency should i use for tips. Additionally you mentioned the shortages, especially toiletries. I was planning on bringing some gift bags with some necessities to give away. What would you recommend to bring which are the most needed items? Thanks, i am so excited for my trip!
@ImagineThere
Ай бұрын
Thank you! I usually tip in USD since Canadian coins can be difficult. Tipping purely is based on how you feel about the service you receive, but several dollars for the housekeeper usually, a dollar for a drink, perhaps 2 for the buffet. Again, depends on you. I end up over-tipping during my stay usually. As for gifts, I usually take toiletries such as toothbrushes, Advil, sanitary pads, bug spray, toys for kids. Anything essential that you can think of, really. Another thing I would recommend is giving gifts to the workers who are not customer-facing. So the cleaners and the landscapers you see at the resort who don't usually get any tips. Hope you enjoy yourself there.
@user-uz5be9lg3w
Ай бұрын
Good video. A question- are there elevators and ramps
@ImagineThere
Ай бұрын
Thanks! They do have elevators so the resort is accessible. I would still double check with your travel agent or the resort.
@Majori23
Ай бұрын
There beaches are amazing compared to Mexico and Dominican Republic.
@ImagineThere
Ай бұрын
I agree. Definitely better.
@Majori23
Ай бұрын
I have been travelling to Cuba since 1980. Since the end of the pandemic have been there twice a year (end of November and end of March). Russia was helping them out a lot before the war with Ukraine. Places like Cayo Coco, Cayo Largo have more trouble with shortages because of where they are. Was in Varadero last November and March and heading back in November for 2 weeks. The Cubans do there best with what the have. I travel alone and feel very secure. Cuba is my second home.🥰
@ImagineThere
Ай бұрын
Yup, love the Cuban people. Which is why I have no hesitations going back.
@bottledo1
Ай бұрын
No such word as AnywayS it is ANYWAY there is no S in ANYWAY! Anyway I loved your video! And just subscribed!
@ImagineThere
Ай бұрын
Haha. Thanks for the sub!
@TakeTimeToTravel
Ай бұрын
Just subscribed so that we can follow along on your adventures!
@ImagineThere
Ай бұрын
Thank you for subbing! More adventures on the way.
@rossn.1083
Ай бұрын
It was a disaster when I was there last April staff looked like they were just out of high school very inexperienced for the most part, butler services screwed up our dinner reservations 3 out of four nights even though they wrote them out on a piece of paper ,sanctuary pool was turned into a party pool certainly not sanctuary lol plus a nearly 2 hour bus ride on a terrible road sucked oh yea , the sanctuary beach was down at the end of the beach and was overrun by local cuban families, as far as sunwing well they screwed up as usual the plane didn't show and left us stranded overnight still no compensation for that ok that's it for my rant enjoy your vacation
@ImagineThere
Ай бұрын
Yikes. I'm sorry to hear that. Compared to your experience, I had a seamless time there. Perhaps they figured things out.
@rossn.1083
Ай бұрын
@@ImagineThere I am glad you did, it could have so much nicer, maybe they have figured out a few things I had talked with the food manager and he was so frustrated with a lot of the staff but Sunwing will never see me again next time if there is a next time I may try on the diamond club side, I should have mentioned earlier that you make some very decent videos thankyou
@rossn.1083
Ай бұрын
hi it was last year in april after march break I hope you have a nice vacation if you didn't book yet I would try somewhere else playa pesquero is my favorite
@ImagineThere
Ай бұрын
Despite everything, I love going to Cuba and will continue to do so because I simply love the people and the beaches there.
@barbarawall9660
Ай бұрын
What about the food?
@ImagineThere
Ай бұрын
Food was good, no complaints. I dive into it more in my Grand Memories video.
@dunnvillegrandtour8900
Ай бұрын
I was there in June and the food was actually really good. Also the drinks are great. Good selections of rums
@user-ov3kd3wn9d
24 күн бұрын
Not bad
@moshealex
Ай бұрын
Cuba made huge mistake with lockdown. I redirected my vacation from Cuba to Mexico during covid time, because Mexico did no any lockdowns and covid tests at all. It was awesome decision. All tourism flowed to Mexico and Mexican economic had a new opportunity, Cuba-lost. Now we know, that pandemic was more plandemic and covid not more dangerous, than flue. In Canada we just had a new type of covid and almost everybody in Canada was infected and no any problem. Amount of death, like statistical. Lockdown in Cuba killed very poor economic of the country. Self isolation made worse for health condition and amount of death. Please, never do this mistake again. We have to live with viruses and have to learn, how to live together. I came back to Cuba as soon Cuba removed last mistake-random covid test in airports. I'm here third time this year and will come back again and again. I'm supporting Cuban people. But I'm against stupid decisions of not only Cuban government. Canada did the same and it was the same results. I have my lovely resort, that I visit all the time. All stuff is like my family. Love Cuba and hope tourism will come back to my lovely vacation place.
@ImagineThere
Ай бұрын
Yup, the lockdowns terribly affected the lives of the locals. Totally agree. Which resort is your go-to?
@solobushman
Ай бұрын
A family of four has been going to cuba for the last 13 years and has never had a problem, i went with them the last 2 years and no problems. As for the horror stories about the food everyone was telling me about, well we have NEVER ran out of food, picky eaters will never find anything to eat no matter where they go. Cubans are awesome people, i shall return. Thanks for the video.
@ImagineThere
Ай бұрын
Yup, personally never had any issues with the food at any of the resorts.
@user-ro6mh7ws2t
Ай бұрын
I love Cuba i will keep going i also being in Cuba 6 times in 1 year actually and i dont care about all those that says not to go to Cuba cause its Comunist Country !! I live in Canada and lately its not that much better with all this Indians arriving illigally like mice
@ImagineThere
Ай бұрын
Definitely great value for our money. Love going there.
@cuongdo9958
Ай бұрын
Go to Cayo Coco/ Cayo Guillermo, go see the playa Pilar, you will not regret ❤
@ImagineThere
Ай бұрын
You must be psychic because I was there a few weeks ago. Pilar Beach video coming soon!
@VlumVon
Ай бұрын
you should smile more often
@ImagineThere
Ай бұрын
I need more coffee for that
@hebelmorales884
Ай бұрын
Thank you for sharing your videos. I know cuba 🇨🇺 has its problems, but so many countries at this time. Cuba has amazing and beautiful people and other things as well. Let’s concentrate on the positive please. Thank you
@ImagineThere
Ай бұрын
Cuba has some of the friendliest people I've ever met.
@Gab-qy9qv
Ай бұрын
Nice video, i like your smile :)
@ImagineThere
Ай бұрын
Thanks very much Gab :)
@houcinesinaceur5170
Ай бұрын
Please tell us about Sanctuary grand memories and sargassum management how about is it What is the best time to go thank you
@ImagineThere
Ай бұрын
I talked to the manager of sanctuary. Really nice guy. The resort is well managed from what I saw. I'd go in the fall or spring if I were you.
@subzero6396
Ай бұрын
Which resort in Holguin?? I stayed at the paridisius d'oro. Looks like you were near it... Good vid!
@ImagineThere
Ай бұрын
Thank you! Looks like you were an hour and a half north of my resort, which was Grand Memories.
@billmeloche4918
Ай бұрын
5x to Cuba...people are very friendly and honest...hard workers:)
@ImagineThere
Ай бұрын
Yup, very true.
@stevejerebic9072
Ай бұрын
I love Cuba and its people. Been all over in 18 trips. My favorite for food was Holguin so far. Enjoy.
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