Hi, I received my S300 V.2 unit from local reseller in Poland and have been using it for 2 months with SP012 Solar Panel primarily to charge my laptop via type-c port. Unfortunately, the type-c PD port broke after just 2 months of use. My local reseller doesn't provide warranty and only provided 14 days return policy. Is there any chance to repair it somehow or send the unit back directly to the Allpowers for repair, replacement, or refund?
@ALLPOWERSDirect
4 ай бұрын
Usually, if you buy from a dealer, you will need to contact them for after-sales service. But since you mentioned a 14-day return policy. So, if you urgently need a repair or replacement. We can provide repair service for you, but you need to bear the shipping cost. If that's okay with you, please connect with us on Facebook or Instagram.
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