Start here! This video shows the fundamentals of setting up a standalone AVA OS project on a Cinema Remote. Pro installers from the CEDIA industry can sign up with ava at ava.com/pro-installers.
Looks pretty intuitive. So why is this locked to only installers?
@tedscarlett
5 ай бұрын
Thanks! We designed it to be intuitive. There is plenty of complexity in the rest of home theater and smart home technology. AVA sells through AV pros because AV pros specialize in AV technology. The alternative of direct-to-consumer results in extensive customer support, high return rates, and customer dissatisfaction...which has been the demise of many direct-to-consumer offerings. Pros who specialize in AV systems build experience and expertise with each install they do over many years. The result is high success rates and good customer experiences.
@sebastianwild7895
5 ай бұрын
Is this remote control freely programmable? For example, for a pair of active KEF speakers? Unfortunately, their remote control is made of simple plastic with very limited quality features...not exactly adequate for the product...your product would be a great fit if it could be programmed for source selection, forward/backward, next song, last song, volume control, on/off. Some manufacturers in the hi-fi sector don't really care about a remote control. There is a lot of potential here.
@AVAOS
5 ай бұрын
Hey, Sebastian: There are a couple ways to go about this support. The best way would be to request the driver at workswith.ava.com so that AVA OS and Dynamic Keypad natively supported it. I do see one KEF driver in the system already ("KEF LS50 Wireless AUDIO"). Secondarily, you can also run KEF's app on Cinema Remote. That's not quite as good because Dynamic Keypad would not be supported, but you'd still have the full capabilities of their app. Hit us with clarifying questions, if any of that is not immediately clear.
@YouTube372a
2 ай бұрын
If I purchased one from eBay how do I set up an Ava account?
@AVAOS
2 ай бұрын
Only authorized AVA dealers have AVA Pro accounts. You will need to find a dealer who is willing to set up the remote for you.
@JASAND50
26 күн бұрын
I bought an Ava Home Remote on Ebay because your KZitem videos made me think that anyone could set it up. I even ask the question at and Ava they said yes I could set it myself.
@AVAOS
26 күн бұрын
AVA does not sell products on eBay. We state clearly on our website and in many replies on our KZitem channel that AVA products are intended to be set up by pro installers. We cannot prevent aftermarket direct-to-consumer sellers from misrepresenting our products. I hope you can find some recourse with eBay and the seller.
@JASAND50
18 күн бұрын
@@AVAOS why does it take a pro installer? It seems pretty simple to me.
@JASAND50
18 күн бұрын
Also what if there isn't a pro installer anywhere close to where you live?
@tedscarlett
17 күн бұрын
@@JASAND50 AVA is not equipped to handle the support, high return rates, and other challenges that come with a direct-to-consumer model. Our founders come from the pro install industry, and we build products for the pro install industry. We believe in the expertise and experiences that pro installers build for their clients. It's the right model for our products.
@chrishuffman99
10 күн бұрын
@@JASAND50 I see your profile pic is Alabama based. If you are in North Alabama, I may be able to help.
@TheOrlandoRealtor
27 күн бұрын
Does the AVA Cinema remote run independent or do you need to buy the whole Josh AI system to make it work
@AVAOS
27 күн бұрын
You do not need a Josh system to use AVA OS. AVA OS is an automation platform that runs entirely on AVA Cinema Remote. If you have a Josh system, your Josh can also get AVA Cinema Remote pre-loaded to work with Josh, directly from Josh.
@TheOrlandoRealtor
27 күн бұрын
I was interested in purchasing one but the dealer said I needed a Josh AI system to run the remote. You probably need to educate your dealers.
@AVAOS
23 күн бұрын
@@TheOrlandoRealtor That dealer is probably not an AVA dealer, but rather a Josh dealer. If that's the case, it's possible that they do not get our dealer communications. Thanks for letting us know about this.
@TheOrlandoRealtor
23 күн бұрын
@@AVAOS they also mentioned there was a monthly fee that you were required to pay using the Josh system. Is there a monthly fee with your remote?
@AVAOS
22 күн бұрын
@@TheOrlandoRealtor AVA does not have any kind of subscription charge.
@Henk717
3 ай бұрын
You lost me at google account
@tedscarlett
3 ай бұрын
Why?
@Henk717
3 ай бұрын
@@tedscarlett Because I don't like to own any devices that require online accounts or connectivity.
@tedscarlett
3 ай бұрын
@@Henk717 I see. Here's a bit more background. AVA remote controls require a Google Account in order to use the Play Store for updates. AVA OS is packaged into an Android app, which enables us to deliver new features to owners on a regular basis. Play Store access also allows you to use apps like Ring or Sonos directly on an AVA remote. Once you have set up an AVA Remote, it works without an Internet connection, but you won't get updates from the Play Store until the device has an Internet connection.
@tedscarlett
3 ай бұрын
@@Henk717 I see. Here's some more info. You do not need the Google Account or connectivity to use the Cinema Remote. You do need it to *set up* the Cinema Remote. We deliver updates to AVA OS by packaging it into an Android app that we host on the Play Store. That allows us to deliver new features and capabilities on a regular basis. But for a user who just wants to set up a remote and use it as is, you do not need to keep the remote connected to the Internet or Google. Beyond the capabilities of AVA OS, Play Store access also allows other apps to update on AVA remote controls. For example, two of the most popular apps on our remotes are the Sonos app and the Ring app. Both of these get installed and updated from the Play Store.
@AVAOS
2 ай бұрын
@@Henk717My original reply disappeared, so repeating. AVA OS gets OTA updates through the Play Store, allowing us to add new features and capabilities to the Cinema Remote. Apps that run on Cinema Remote--like Sonos and Ring--are installed and updated from the Play Store as well. You can, of course, *remove* the Google account after setup, but doing so means you walk away from many of the advantages of the Android operating system.
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