My Bluetti EB70S stopped working on the first day I had it. It shut off when I plugged the first item into it. I have messaged Bluetti and am waiting to see how I can return this.
Using the ac charging cord leave it plugged in and turned on then open the unit up . The screws are hidden under the rubber feet pads. Unplug the battery management system ( it’s marketed bms on the circuit board and it will reset and start charging again.
@flhtbill
Жыл бұрын
I contacted customer service and received a response within five days. I was asked to reset the unit. I have two other videos showing my attempts at that. They were not successful. I was ultimately given a refund after sending it back.
@hakes187
7 ай бұрын
Hope you got a warranty, good luck hope it works out for you, Blue is usually a good power bank
@braaksmaaaron6765
Жыл бұрын
I had the same issue. I plan on returning mine.
@juan78reyesjr
Жыл бұрын
I open mine unplug the bms conector plug it back while the unit is plug to the wall outlet and it fix the issue
@DavidGarcia-mj2bq
11 ай бұрын
Can you make a video please
@NykolayHlynka
6 ай бұрын
Please share the video.
@chupo4putin
3 ай бұрын
this things should have a reset button. all of them. on the other hand this here is a reason one can buy a refurbished one for less. it makes it affordable to a lot of people. i bought a refurbished and and happy with it, but if this happens to me under warranty i would and try and get them to allow me to open up the thing, disconnect from power source (battery) and push the on button to drain the capacitors ( correct way to reset it). all in all... bluetti is a very good company name. hiccups happen to everyone. im sorry some have bad luck at start otherwise they would be mighty pleased with it.
@horaceli-hs3dx
Жыл бұрын
Hey, my friend. Please try removing the load, and restarting it to see if the SHORT sign can be cleared and reused. Then, load other devices to try to see if they can be used normally again. If it cannot return to normal, please press and hold the three buttons on the panel (AC and two DCs) at the same time. If there is a fault code, it is necessary to return the product.
@flhtbill
Жыл бұрын
Unfortunately, that was the case with mine. Customer Service sent me that procedure and it did not work. I have a second video showing the procedure of holding the three buttons down to reset. The “short” message never went away and I returned my unit.
@horaceli-hs3dx
Жыл бұрын
@@flhtbill Yeah, then the product should be returned in that case.
@tonyblake642
Жыл бұрын
Exactly the same with mine.
@strangelights8942
11 ай бұрын
I have the same issue, waiting for a response
@BlueWonderLady
Жыл бұрын
Mine says short too. But it will turn on without the charging cord needing to be plugged in. Brand new.
@flhtbill
Жыл бұрын
Does it have any output at any of the outlets? My AC50 only lost the AC part. The DC outputs all worked. When Customer Service replies to you, they will ask you a bunch of questions. Once I replied back to them, I got replies from them within a day.
@tylermcafee
Жыл бұрын
Just happened to me this week. Grabbed the eb3a around October this year and just got the short last week
@flhtbill
Жыл бұрын
Seems to be hit and miss on whether an item you plug into it works.
@ShowMaxTV
Жыл бұрын
The same issue in a first day :( How it happened ? Mine worked, charged and turned off when I connected the router and TV.
@flhtbill
Жыл бұрын
I tried a dehumidifier. Should have handled it, but quit on first attempt.
@fc4673
Жыл бұрын
I have the same problem. did you decide it or not?
@flhtbill
Жыл бұрын
I contacted customer service and received a response within five days. I was asked to reset the unit. I have two other videos showing my attempts at that. They were not successful. I was ultimately given a refund after sending it back.
@Daniel-rx7bf
Жыл бұрын
Scary, how long did you have the unit
@flhtbill
Жыл бұрын
One day. It failed the first day I had it.
@Daniel-rx7bf
Жыл бұрын
@@flhtbill Jeez.. look like a defecrive unit..
@jakefarm1280
Жыл бұрын
Is this common for the Bluetti?
@flhtbill
Жыл бұрын
I purchased two. They were an EB70 and AC50. Both of them failed. So, I did not have good luck with them. I currently have the AC50 and received a replacement. It is still working without failure.
@coldchillin8382
Жыл бұрын
My AC50S is still going strong. I’ve had it 2.5 years. My EB70 I’ve had for 5 months and got the short today. 😢
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