This video shares my REAL WORLD experience of how to build a SIAM function. I will discuss and share the ecosystem, the models and structures, the road map of how to make SIAM happen and then some details about on boarding new service providers into the customers ecosystem.
If you want to know more about ITIL, ITSM, SIAM or Service management generally, I share my 25+ years insights in this video to help you get the base knowledge you need to know.
Please SUBSCRIBE if you want to know more about ITSM, ITIL, SIAM and service management generally.
My channel is here: / @itservicemanagementme...
Негізгі бет Building a SIAM function
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