I remember commenting a couple of months ago trying to find a solution! I found it. You just need a mini usb to connect your camera to laptop and that solved my problem. I wasn't able to get the eos utility to open and it worked!
@oldengguy
3 жыл бұрын
Thanks. I learned a few things from this, even though I've been using EOS Utility for awhile. I have two cameras that I use for product photography. One is a 77D on a tripod connected wirelessly, and the other is an SL1 on a copy stand always connected through USB. I only turn one on at a time, but I use both using live view with touch shutter enabled. They work great using this software and it saves time transferring files to my computer, because they are already there right after shooting.
@dmarks3425
4 ай бұрын
Buy a separate USB Hub, then connect it to the camera. That resolved the lag for me.
@KeithCasper
8 жыл бұрын
Great presentation and very professional model. She is smiling continuously. Does that hurt?
@scott37040
8 жыл бұрын
Excellent video! I really appreciate the tip to hold the cable in your hand to keep it from being jerked out of the camera. I shot tethered once about ten years ago and had the opposite happen. I was backing up while viewing the model through the viewfinder and the cable reached its limit. It acted like a rope and literally jerked the camera from my hands! Down it went onto a concrete floor. Crack! Hard lesson learned.
@oursacredstone4010
5 жыл бұрын
OMG! SUPER Helpful! I did NOT know I could shoot this way I'm SOO excited! Thank You!
@garygeorge5864
5 жыл бұрын
THANKS GUYS have gotten it figured out...time to have fun shooting the night sky !!
@MistyElam
5 жыл бұрын
Great video!! I've had my EOS Rebel T6 for about a year now and I just discovered that this camera can even do this!! I take so many still photos that are wasted because I can't see them all that well in the view finder so I googled if this camera can be viewed on a computer monitor (I didn't even know what it was called) and then I came across this video and a few others explaining how to set it up and now my next shoot will be AWESOME!! Not to mention time saving. So thank you!!
@MrKen-wy5dk
3 жыл бұрын
Bravo Canon for this video and software. Just what I need for my 5D MK III. I'm digitizing thousands of family photos, slides and negatives into Lightroom and this will allow me to do the job in less than 5 lifetimes with a desktop scanner. Well Done!
@davidcaron1737
8 жыл бұрын
Great! The utility seems easy enough to use, but this video really explains the use of the utility for tethered shooting. Excellent job! Now I'm off to go shoot tethered.
@sevensea2153
4 жыл бұрын
How can I do if I want to use a wireless remote for video? When I'm on eos utility 3 I can't use the bluetooth for my wireless remote. The bluetooth option just disappear from the menu.
@CanonUSA
4 жыл бұрын
Hello Seven: Video can be triggered from your computer terminal, through the EOS Utility Live View interface, when you have your computer connected via USB cable. Video recording cannot be started when you are connected to EOS Utility via Wi-Fi. Options for a Bluetooth remote will vary by camera. You may wish to contact our camera support team for one-on-one support. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the contact method. We hope this helps.
@drumman132
5 жыл бұрын
Thank you! Just what I was looking for. Wonderful detailed explanation with loads of visual examples.
@michaelanthonycc
8 жыл бұрын
Hello sir, question, how do I get the laptop to detect the camera in the first place? I have the 6D as well and windows 8.1. Does EOS utility 3 automatically detect the camera wifi? Any information on this would be greatly apprecieated. Thanks!
@CanonUSA
8 жыл бұрын
+Michael Anthony Chua EOS Utility will run a pairing utility. Once you add your camera to your network the software will recognize your camera and ask to connect to it. Hope this helps and if you do have any questions on this or any other features of the camera please give a call to our award winning US based technical support team and they can answer any questions you have! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 12:00 am, Saturday: 10:00 am to 8:00 pm
@Yomi-san
6 жыл бұрын
600d EOS (Rebel T3i?), works fine for me - just need a longer cable...
@JanKowalski-nm1jh
6 ай бұрын
Thank you - it is what I was looking for
@drapedbrahmin4252
6 жыл бұрын
I use EOS M10. Once I open and connect Utility 3, there is NO option for Remote Shooting. Only two options are- Download Images to Computer and Camera Settings. Please help, I have been trying to understand this.
@CanonUSA
6 жыл бұрын
Hi there! Remote Shooting is not available for the EOS M10 in EOS Utility. However, you can take a picture remotely while the camera is connected to a mobile device via Wi-Fi using the Camera Connect app. For help with this, please visit our Wireless Help page at Canon.us/mr5j We hope this helps!
@drapedbrahmin4252
6 жыл бұрын
Thank you. Much appreciated!
@agnieszka.nester
6 жыл бұрын
CanonUSA I don't understand why is not available for the EOS M10?
@merisa1010
6 жыл бұрын
how about eos M3?
@crashegg
5 жыл бұрын
I suddenly regret having an M10.
@CGKOSE
3 жыл бұрын
Hello, when I connect my camera to the computer and take a video, the image has freezing problems and the image in the preview of the camera and the image on the computer are not the same. How can I solve these problems? Canon 700D
@CanonUSA
3 жыл бұрын
Hi! As the EOS 700D is not a US-model camera, we're unable to provide support for it. We recommend contacting the Canon company that supports the part of the world in which this camera was intended for sale. You can find them by visiting canon.us/globalsupport and clicking on the map. Hope this helps!
@ricktaylor1645
5 жыл бұрын
what was your camera settings for eos utility?
@ratedj9832
5 жыл бұрын
Is there a way to wirelessly connect an M6 to Windows laptop for remote and live monitoring via EOS Utility tool? M6 does not have the EOS Utility tool icon in their wireless settings.
@CanonUSA
5 жыл бұрын
Hi there! It is not possible to use LAN/Wi-Fi pairing with the EOS M6 and EOS Utility on a desktop or laptop. We hope this information helps!
@ColorPlazaTV
5 жыл бұрын
If you're looking for a Green Screen event Photography Tethering App, I would recommend PictureMe, available on the Mac AppStore. They even have a free version to check if your camera is supported.
@fotointens8931
4 жыл бұрын
Okay thanks for the quick reply! So you cannot directly zoom in in the 'quick preview' mode, you must be in DPP for that
@TaraCreel
7 жыл бұрын
I keep seeing videos that teach you HOW to USE EOS Utility, but I can't even get my computer to recognize the camera so "remote shooting" is accessible. Any advice?
@CanonUSA
7 жыл бұрын
Hi Tara! Our support team is standing by to help get your computer to recognize your camera and use EOS Utility to shoot remotely. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET. We hope this helps!
@jasonhaywoodfilms
7 жыл бұрын
You may need to download EOS Utilities 2 and 3 depending on your camera - I had the same problem with mine :)
@ashwinmanickam
5 жыл бұрын
switch off the wifi and that might solve the issue.
@lintoncoke5094
Жыл бұрын
Thanks you showed me alot, but for some reason when I went into preferences and set it up on a folder on my desktop I no longer see the image on the computer when I take the shot.
@CanonUSA
Жыл бұрын
Hi, Linton! We recommend talking to our EOS support team about this so that they can check your setup. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
@drtnrao57
4 жыл бұрын
Dear Sir plz see that all these videos are bundled in to one cd like dpp or in the net to download.Many thanks in advance.
@KaveManAquatics
4 жыл бұрын
My remote shooting option disappears as soon as I connect camera to computer, any suggestions?....anyone? Please help
@CanonUSA
4 жыл бұрын
Hello: We would suggest that you close out of EOS Utility and disconnect the camera and cable. Next reconnect the camera to the computer and turn the camera on. When the camera is powered on, EOS Utility should start and display your options. EOS Utility functions will vary depending on the model camera you are using. If you still have trouble, our camera support agents are happy to assist you. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support. We hope this helps.
@Savagedbd
7 жыл бұрын
so my live view window does not seem to have these focus functions you speak of
@CanonUSA
7 жыл бұрын
Hi there! Our team of experts will be happy to go over this with you one-on-one to help determine why you aren't seeing the functions mentioned in this video. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET. We hope this helps!
@submoto
5 жыл бұрын
Is it possible to have the computer screen switch off momentarily while taking a photo in order to avoid light leakage? ...and also, is it possible to have a ghost image function for stuff like stop-motion?
@philiphoughphotography4061
3 жыл бұрын
I'm remote shooting models so I'm interested in their tech their using ..
@bizoymahmud4018
7 жыл бұрын
Can I use my macbook as a live view monitor while video shooting by using this software and does the screen of my camera should also open that time?
@CanonUSA
9 жыл бұрын
+parth kapadia Hello, Parth! Certain options depend on the camera model and the operating system. Once we have that information from you, we will able to better assist you!
@aidenkeller5744
8 жыл бұрын
+CanonUSA my camera (canon eos rebel t3) wont let me just download the files to computer while in live mode it just saves it on the sd card
@CanonUSA
8 жыл бұрын
+TheElectricRushers We're here and want to help! Please contact our US-based Technical Support Team by phone or email here: bit.ly/Canon-Support We hope this helps point you in the right direction!
@JaeaElardo
8 жыл бұрын
did you get any help with this? I'm getting ready to shoot and tether with a t3 and I'd like to know what to keep in mind when working with it.
@charlesvanderpool3705
8 жыл бұрын
I purchased a Canon EOS M and tethering doesn't work...so much for Canon continuity in the EOS family of cameras. Be very careful when you purchase a Canon camera ...you might not get what feature you think it will have. The newer M3 has a slower shooting rate than the earlier model M. It's really a bummer when you get a later model but find that features have been discontinued.
@TanyaOwens
5 жыл бұрын
Always dig deeply into the specs so you don't have buyer's remorse
@vloggergrandpa2707
3 жыл бұрын
How do you change the utility screen? Mine is a wired setup, but it does not display the ISO number so I can change it. It used to be that I can, but I may have accidentally changed it that now I can't get it to display. Could you help?
@CanonUSA
3 жыл бұрын
Hi: Our camera support agents are happy to help you with questions on EOS Utility. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
@NatashaJBella
4 жыл бұрын
It works brilliantly. I use it as a model working with photographers from all over the world. EOS Utility 3 and Zoom means we can shoot tethered from separate locations.
@GinAmber
6 жыл бұрын
Why my flouresent looks purple and yours is warm??? Thank you.
@CanonUSA
6 жыл бұрын
Hi there! You may need to adjust the White Balance or choose from one of the presets on your camera to achieve the warmer look under your specific lights. We hope this helps!
@AmandaXo
8 жыл бұрын
Why cant i click on any of the things in the window? Only the RAW and the computer buttons im able to click. not the auto or focus or video and under shooting menu, i cant click anything besides lens aberration correction
@Letterscience
8 жыл бұрын
Why can't you record video while connected to wifi? is this a feature that will be available in a future update?
@natedicksonmedia
4 жыл бұрын
The camera's wifi would be too slow to handle the video files would be my guess.
@JimBailie
8 жыл бұрын
This works great on my 7d , but won't work on my 5d mark 1, is there a way to make the the 5d work ?
@Hongs.average
5 жыл бұрын
I have been using Canon EOS Utility with 7D Mark II for a while. While it is helpful for product shots composition the live view looks very grainy and it is not useful to help me nail an accurate focus when I manually fine tune focus ring on camera, very frustrating. I have to always look at camera screen to confirm the focus. Maybe Capture one will be fine?...
@lyssvee
Жыл бұрын
Thanks for the great overview! At the moment my "remote movei recording" button is greyed out, which makes switching between video and photo modes very uncomfortable, since I use it for microscopy. Does anyone know how to fix that (using the M50 Mark II). Thank you :)
@CanonUSA
Жыл бұрын
Thank you for the awesome feedback, Lyss! Our camera tech support can walk you through the EOS M50 Mark II menu settings and offer tips. Reach them at: 1-800-652-2666. We also recommend visiting our Canon Community for support information at: canon.us/community
@Kech4570
7 жыл бұрын
does this work with canon 1200d? Because i just got my 1200d today, tried to use it with eos utility but it doesnt recognize my camera even though it's connected to my Pc not to mention i can transfer my files to my pc as well from my computer on windows 7.if there is solution please help me out.
@professionalmagnet
4 жыл бұрын
will anybody explain me how to remove that lag in remote shooting i want to screen capture it and use it to my obs pls pls pls
@CanonUSA
4 жыл бұрын
Hello: While EOS Utility will allow you to remotely control your camera, it is not designed to be a streaming software or interface. If you are using third party software to stream the EOS Utility Live View, you may wish to check with that software manufacturer for recommendations. We hope this is useful.
@drtnrao57
3 жыл бұрын
Can we zoom the lens in wireless mode? It is meant that in canon connect app, in the computer tehered wirelessly.
@CanonUSA
3 жыл бұрын
Hi, Narasimha! If you're using a Canon EOS camera, you'll need to zoom the lens manually as the lens does not feature a motorized zoom. Hope this helps!
@stephantebart2943
4 жыл бұрын
Hello, thanks for this great video! I've one question, I shoot normaly in raw to have full controle over the rework process, but the non processed pics in raw are looking more or less bad. How can I show preprocessed pics in liveview while not losing raw-format for the rework?
@CanonUSA
4 жыл бұрын
Your Live View image should look how you want your final image to be exposed. Your RAW image will look flat compared to any JPG images that you might also save from the same session. That's normal. If you need help or advice with this, you're welcome to reach out to support at 1-800-OK-CANON (800-652-2666).
@ItzTreee
5 ай бұрын
I’m using a rebel T7 trying to stream on OBS but the live view is extremely laggy
@ItzTreee
5 ай бұрын
And yes I’m using the usb not wireless
@CanonUSA
5 ай бұрын
We're not camera techs here on social media, but our camera tech support team will be glad to troubleshoot this issue with you! They're available Mon-Fri: 9am - 9pm, and Sat: 9am - 7pm ET at: 1-800-652-2666. You can also browse our Canon Community pages for camera tips and support information or post your questions about this at: canon.us/community Outside the USA you can find support for your country on the Canon Global website; Canon.us/globalsupport. Hope this helps.
@gregm3771
3 ай бұрын
Works most of the time with my Canon 5D Mk IV until I try it with JPG and RAW. Then it crashes and the camera freezes until I unplug the USB cable from my laptop (Win 11 Pro). Trying to find other users that have this problem or maybe Canon has a resolution?
@CanonUSA
3 ай бұрын
That sounds frustrating, Greg! We recommend running this by your fellow Canon photographers on the Canon Community Forum to see if they have any insight on this issue and how they've dealt with it. Sign up and post today at canon.us/forum Hope this helps!
@PauliePizza
5 жыл бұрын
great video do you know if this program will shoot 1400 frames at 4-second intervals. I'm looking to use this for time lapse so I don't have to touch the camera at all. I have Eos utility 2 but I can't make it take a picture at intervals and if I plug in my wired intervalometer it won't take pictures
@user-tb4tg1cj6j
8 ай бұрын
I couldn't do live view shooting on my canon rebel t7i it said not available with digital zoom, is there a way to turn it off or is it just that this isn't supported with the t7i?
@CanonUSA
8 ай бұрын
Hi, McKenzie! That sounds like an excellent question for our friendly camera support team who will be the best equipped to look into this inquiry for you. You can reach them at: 1-800-OK-CANON (800-652-2666) weekdays, from 9:00 am to 9:00 pm ET, and Saturday from 9:00 am to 7:00 pm ET. We hope this helps!
@pivotstudious
Жыл бұрын
Hi I bought a Canon90D! a few weeks ago and I haven't been able to get recognized by the computer (i've tried 3 different computers, 3 diferent cables, wifi and bluetooth functions are disabled) and nothing... bluetooth and wifi is working to copy images but not cable. Is there any specific configuration needed I also have a canon t6 and that one connects with no problems at all. Thanks for answering.
@CanonUSA
Жыл бұрын
Hi there! We're sad to hear that you may be experiencing connectivity issues with your EOS 90D. This is an inquiry best suited for our friendly camera support team who will be happy to look into this for you. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps!
@parthkapadia9793
9 жыл бұрын
There is no option for timer in Eos utility... my camera mode is on Manual.... help me
@peterhardy9754
2 жыл бұрын
Hi can you help I tether a 5d iii to the canon utility and when you hover the curser over the shutter button or depress the camera shutter the subject is activated in the preview window for only a few seconds can you make it stay active all the time. Regard peter
@CanonUSA
2 жыл бұрын
Hi, Peter! Our EOS support team will be happy to help you with this. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
@OliverLeu_Gitarrenunterricht
Жыл бұрын
Hi Canon USA, thanks a lot for the video! The presenter states that it would make no difference if we use permanent light or flashes. But: How do I get a properly exposed live-view picture (there's only the ambient / modeling light) and then a properly exposed picture, exposed by the flashes of course.
@CanonUSA
Жыл бұрын
Hi Oliver, The flash settings within EOS Utility are based on using a Canon speedlite that communicates flash exposure information with the camera. If you are using studio strobes, you would need to separately meter your flash exposure and then manually set your camera’s exposure settings. Our camera support agents are happy to review these settings with you. You can contact support via your My Canon Account at: canon.us/account We hope this helps.
@davepastern
Жыл бұрын
excellent, answered my many questions. Thank you.
@danzwku
4 жыл бұрын
Hello. I'm using this program to shoot long videos, but I'm noticing a red thermometer symbol blinking above the magnifying glass and below the "view-finder" on the software. After awhile my camera (T2i) turns off and I have to start over configuring my preferred settings. Any way around this?
@CanonUSA
4 жыл бұрын
Hi Daniel: The thermometer symbol appears when the camera’s internal temperature becomes too high. It is part of the safety features of the camera. If this appears, you should take steps to reduce the temperature of the camera. You can find details on this symbol on page 136 of the camera manual. There is a shortcut to the information: Canon.us/l4fw2. We hope this helps.
@nateriver6171
2 жыл бұрын
Hi, just tried the live mode but I suppose using remote timer wont work in the live mode? I tried pressing the button but it wont trigger. Once I close the live mode, only then I can take pic with the remote. Any suggestions on this? Because I mainly wanted to see the live mode preview before taking the pics haha
@CanonUSA
2 жыл бұрын
Hi, Nate! We recommend giving our EOS support team a call. We're confident they can figure out the best setup for your needs. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
@sinmiaraoye
8 жыл бұрын
I am trying to make videos using my t5 and macbook air. I have searched hi and low for an EOS utility link so that I can set up my computer but it appears I am missing something here. I managed to set up a tethered shoot in Adobe Lightroom for still photography but the movie/video mode is not working. Help!
@CanonUSA
8 жыл бұрын
+Sinmisola Araoye Hi Sinmisola. We can help! Please contact our expert, US-based technical support team to assist you with setting up tethered shooting. You can reach them at: bit.ly/ContactCanon We're confident they'll be able to help!
@clownmakemesmile
5 жыл бұрын
hello why does my live view gets 10 fps while using eos utility?
@glennb1374
3 жыл бұрын
This video is now over 5 years old. What, if anything has changed? I am shooting a Canon 7D MKII. I used this utility for the first time yesterday simply to allow the young girl that was modeling for me see herself on my MacBook Pro. Not sure what I did wrong but, none of the images taken from that point were saved on the MacBook or camera memory card. Any insight?
@CanonUSA
3 жыл бұрын
Hello Glenn: You may want to check your setting for the [Save destinations for shot images] option in Remote shooting. This is where you specify where you want image files saved during remote image capture. Refer to pages 109-110 of the EOS Utility manual here: Canon.us/abjxe. If you still have questions our camera support agents would be happy to walk you through your setup. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy. Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this is helpful.
@arfancloud2882
4 жыл бұрын
Can we use for eos m3 for tethering to macbook ?
@CanonUSA
4 жыл бұрын
Hi Rifka Family, Unfortunately, the Canon EOS Utility software does not support Remote Shooting (tethering) with this camera. We hope this answers your question.
@hasanainraza9459
4 жыл бұрын
It is not working with my canon 1500d. Please guide me
@wfp9378
5 жыл бұрын
From the looks of it you cannot rename the files before each shot. For those of us who shoot students being able to do so is a godsend. I may have 1,000 students over 3 days and going back over a lot of unfamiliar faces trying to match names to faces is impossible. Capture one and to a lesser extent Sonys capture software allow you to do this. I hope Lightroom, Nikon, Fuji and Canon catch up in this area.
@adedwinanto611
3 жыл бұрын
Hello. I am just newbie. Please help, is there anyway so that my eos m6 can be tethered as well as this method shown? or simply my type couldn't do at all and need outside software?
@CanonUSA
3 жыл бұрын
Hi, Ade! EOS Utility does not support remote shooting with the EOS M6. Hope this helps!
@faralljibrill_photography
5 жыл бұрын
this software are be can support Eos R ?
@blackmoormedia
8 жыл бұрын
Im trying to connect via wifi. But i cant seem to connect it without an external LAN. Can the camera use its access point for connection to laptop the same way it connects to phone without an infrastructure LAN.
@CanonUSA
8 жыл бұрын
+Blackmoor Media Republik Hello! You can still connect your camera directly to a computer and use EOS utility for tethered remote shooting. This is called an AdHoc connection, and our friendly US based support team can help you dial in the settings for this. If you would like help with this or any other features of the camera please give a call to our award winning technical support team and they can answer any questions you have! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 8:00 am to 12:00 am, Saturday: 10:00 am to 8:00 pm
@pengchen634
3 жыл бұрын
Can the canon eos utility software remote 2 or more cameras on one computer? If I set up two camera by different angle to shoot videos, I hope I can remote control and live view both cameras, after done, transfer vidoe files from both cameras to one computer for editing. Does the software can remote control a zoom lens to zoom in or out electronically ? Or have to manually zoom in by fingers? Thanks!
@CanonUSA
3 жыл бұрын
Hello Peng: EOS Utility can only control one camera at a time. While you can adjust auto focus using the EOS Utility software, the zooming of lenses, used with EOS cameras, is done manually on the lens. We hope this helps.
@ducvu5043
7 жыл бұрын
I have a Canon 5D Mark II and I use EOS Utility 2.14.31 for Mac OS X. But, I can't make video. can you give me, thank you.
@TanyaOwens
5 жыл бұрын
you may know the answer now, but download updated software from the website. navigate to your camera, find drivers and software and follow the download instructions
@TanyaOwens
5 жыл бұрын
I have the 6D and I didn't notice any jittering on wifi with my ipad
@Whoknowswhy99
7 жыл бұрын
I just updated to EOS Utility 3 and find this tutorial very helpful, but a couple of things are different from your video. First of all the Preferences button is grayed out so I can not change my post processing software to Lightroom. Also, in Live View, the buttons to magnify focused area 5 or 10 times are also grayed out.
@CanonUSA
7 жыл бұрын
Hi there! Our support team will be happy to go over it with you. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET. We hope this helps!
@douglas.barbosa
4 жыл бұрын
Great video and clear instructions. However, to apply the WiFi video connection to the EOS Utility 3, my Canon T6i cannot be connected via USB to my Macbook Pro when the in-camera WiFi option is enabled. Tks.
@CanonUSA
4 жыл бұрын
Hi Douglas! You are correct. On each of our EOS cameras with built-in Wi-Fi, you cannot be connected to your computer with the USB cable at the same time that you are connected via Wi-Fi. We hope this information is useful.
@douglas.barbosa
4 жыл бұрын
@@CanonUSA Thank you!
@stefanbernhard2710
5 ай бұрын
For some reason when I take a shot, it never shows up in the preview window? Why is that?
@CanonUSA
5 ай бұрын
Hello Stefan. We're sorry to hear of the difficulties. Our EOS support team will be happy to help. You can contact us at 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 9:00 a.m. to 9:00 p.m. Saturday: 9:00 a.m. to 7:00 p.m. You can also get help on the web from fellow Canon users/experts on the forum at the Canon Community. Sign up for free and post today at canon.us/forum.
@garygeorge5864
5 жыл бұрын
Can someone please explain "timed shots" , or should I say I would like to wait 5 seconds before my first shot, and I want to take 20 shots at 15 seconds each, how do I set this up abd where is it in EOS Utility ? Thanks for any responses ......
@CanonUSA
5 жыл бұрын
Hi Gary! The Timer-Controlled Shooting function in EOS Utility can be displayed by clicking on the timer button in the remote capture window. There are two types that can be used. One of them specifies a time that once is elapsed an image is taken. The other allows you to set a number of total images you want and the amount of time you want to elapse between each shot. We hope this helps!
@maliksalahuddin2796
9 жыл бұрын
Very very helpful.. Loved it. Great video quality.. Which Camera n lens you using? Please let us know all here... N mic Y used to record.. Thanks soo much
@pengchen634
4 жыл бұрын
on the top, near the small battery pic, there is "911" number there, what is that? on my computer is 4820, sometimes it change to 4260. Thanks
@CanonUSA
4 жыл бұрын
Hi! That number represents the approximate number of photos that can fit on the memory card at that moment. Each time you take a photo, that number should drop by one. Hope this helps!
@pengchen634
4 жыл бұрын
CanonUSA thank you!
@Th3italianpanda
6 жыл бұрын
Is there anyway to get the white focus box to leave the screen ?
@CanonUSA
6 жыл бұрын
Hi there! The white box on the Remote Live View Window is the Enlargement Display Frame. It is not possible to remove it from view. We hope this answers your question!
@UrbanMixx
5 жыл бұрын
can you save the files on the computer whiles shooting wireless or wired?
@CanonUSA
5 жыл бұрын
Hi there! It is possible to save images to a computer while remote shooting with EOS Utility. This can be done with either a wireless or wired connection. We hope this helps!
@bamini
4 жыл бұрын
Unfortunately , I am still having issues. My cameras internet connection was already disabled but the program shows grayed out options so I can’t do remote shooting and it gives me an error message stating “failed to communicate with camera check connections” the control panel doesn’t even pop up for me. please help!
@CanonUSA
4 жыл бұрын
You'll want to reach out to support if you're still having issues. Our team can be reached at 1-800-OK-CANON (800-652-2666).
@tedschannel5937
2 жыл бұрын
i have just two mode in my eos M10, could i possibly shoot with it?
@CanonUSA
2 жыл бұрын
Hi, Ted! Your EOS M10 should feature modes such as P, Tv, Av, and M in addition to Auto and Hybrid Auto modes. For more information on how to switch between them and what each one does, check out the EOS M10 manual at canon.us/3OXRXlc Hope this helps!
@theshoebridgess
7 жыл бұрын
Hi, I have a question, I have a Canon 750d, I have previously before been able to connect to my macbook and use the live view (eos utility), since then I have tried to connect the camera to the eos utility and the eos utility function no longer shows up on the wifi connection part on the camera and is undetectable from my eos utility on my macbook, do you have any reason that I could be doing something wrong? thanks!
@CanonUSA
7 жыл бұрын
Hi Frankie! There may be a number of things to check, but our support team will be more than happy to help you get your camera working with EOS Utility again. Please reach out to them at Canon.us/ContactYT We hope this helps!
@MissSouthernBelle704
8 жыл бұрын
Is this software compatible with powershot cameras, I have the Canon PowerShot SX520 HS. I want to connect my camera to my iMac 5k to use as a monitor and remote shooting.
@CanonUSA
8 жыл бұрын
Hi there! EOS Utility isn't compatible with the PowerShot SX520 HS. Unlike EOS Digital SLR cameras, the PowerShot SX520 HS does not support remote capture. We hope this answers your question.
@quick9smitty511
3 жыл бұрын
My camera shutter button will not work during live view while tethered. I'm only able to take a photo using the EOS utility shutter button. I have updated my EOS Utility to the latest version but when I turn EOS Utility on, it always says I'm using version 2?? Can anyone help me? I'm new to shooting tethered. I'm using an EOS 70D
@CanonUSA
3 жыл бұрын
Hello: The current EOS Utility version 3.13.20 will allow you to use the camera shutter button while using the Utility and Live View. Certain camera models will only use the EOS Utility 2.x version. You may need to close the Live View window on the 2.x version to use the camera’s shutter button. Our camera support agents are happy help you set up tethered shooting with your camera and computer. They can be reached at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hopes this helps.
@ColorMeCassie
8 жыл бұрын
I'm using a mac and the EOS Utility takes up almost all of my cpu when in live view mode and it gets super noisy, I've never had this problem before with programs, any idea as to why it would be taking up all my cpu? that doesn't seem to make sense to me.
@CanonUSA
8 жыл бұрын
+ColorMeCassie Hi! There are a variety of factors that could be causing this, and our support team can look into it further based on the specific version of Mac you are using. You can reach out to our U.S.-based support team at 1-800-OK-CANON (800-652-2666) and they'll be happy to help!
@pengchen634
3 жыл бұрын
Can the M50 EOS Utility control the manual focus stepping when I shot video? I tried my m50 at 4K with manual focus on, but I have to use the ring on the lens to do manual focus, I hope the EOS Utility can remote control manual focus stepping. Thanks.
@CanonUSA
3 жыл бұрын
Hi Peng! You can use manual focus when in movie mode and tethered remotely. The steps for this are listed on pages 43-44 of the EOS Utility manual. Here is a shortcut: Canon.us/uggf9. If you have other questions our camera support agents will be happy to walk you through the process. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this is helpful.
@pengchen634
3 жыл бұрын
@@CanonUSA thank you!
@steiniapproved
7 жыл бұрын
I'm using Windows 10 and the wifi connection to EOS 70D and 80D using EOS Utility 2 and 3 disconnects after one minute when using Live View or transmitting the pictures. No problem with USB. No problem with the same wifi connection using Live View of Camera Connect, the Android app. Any clues?
@CanonUSA
7 жыл бұрын
Hi there! This could very well be something with your computer or EOS Utility. Try updating EOS Utility to the latest versions available for download from our website at www.usa.canon.com. If it still disconnects, a member of our support team will be happy to go over this one-on-one with you to determine what is causing it to disconnect. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET. We hope this helps!
@steiniapproved
7 жыл бұрын
I even tried uninstalling, rebooting and re-installing the newest versions of EOS Utility 2 and 3 with no success. I'm from Germany, so calling Canon in the US wouldn't be the best option. In the past, it worked without a problem, but I don't know which event triggered the error; maybe it has been the Windows 10 update. But that would mean, the chance is high that other people have the same problem... BTW: I never expected such response time, very good!
@CanonUSA
7 жыл бұрын
Our friends at Canon in your region may be able to help since you're not in the US. Simply head over to global.canon/en/support/ and select the appropriate region and country for more localized support options.
@Pnkfloid49
7 жыл бұрын
I have a canon camera and I'm using off camera yonguou flashes. I want to use the eos utility for remote shooting with exposure set to no ambient light. for example shooting inside at f8 at 1/60 of a second. When I try to use love view of course the only thing I can see is black but is there some way to see live view with a simulated lower shutterspeed or high iso or something so I can see what I'm doing or is that not an option. I know I can see the picture after I take it but was hoping I could compose my shots better. any ideas?
@CanonUSA
7 жыл бұрын
Hi there! Disabling Exposure Simulation will help. In the Remote Shooting window, click on the Tools tab and select Live View/Movie Function Set. Exposure Simulation can be disabled in the window that pops up. We hope this helps!
@fotointens8931
4 жыл бұрын
Thank you very much for the very useful information. I still have a question. How can I zoom in on the photo when I'm in 'quick preview' to check if the photo is sharp. Thank you for the answer.
@CanonUSA
4 жыл бұрын
Hello, You can magnify the image in the Quick Check window to 100% or a number of other selectable magnifications. Please see page 32 of the Digital Photo Professional 4.11 instruction manual for details. Here is a link to the manual: Canon.us/h68rl. We hope this helps.
@cwilder17
4 жыл бұрын
Is there a way to scroll through preview images once you've shot a handful? I'm only able to see the last image, and if I want to review multiple images I've had to pull up the files in Finder or Adobe Bridge. Is there a way to do this in EOS Utility 3?
@CanonUSA
4 жыл бұрын
Hello: You can only view the most recently captured image in the Preview window of EOS Utility. However, if you use EOS Utility in combination with Digital Photo Professional 4.x, the captured image will be displayed along with thumbnails of the previously saved images. You can click on these thumbnails to see an enlarged display. Details are found on pages 142-145 of the Digital Photo Professional manual at the link here: Canon.us/fmscg. If you have other questions our camera support agents can help. For support you can log into your My Canon Account and register your product. Here is a link: Canon.us/mcahy Once registered click on your product and then select [Product Support] in the Product Details window You can then choose your preferred method of support such as phone, email or chat. We hope this helps.
@Gabrielr8
4 жыл бұрын
This would be a very useful software! I could have used this to shoot a self portrait at home since i have a long enough USB cable! The shutter remote cable for my Rebel XS is too short 😂
@jamiseghaou1358
4 жыл бұрын
Hello, im using canon 7d. When it connect it to my pc via utility, it opens up, but when i move to left, the camera registers it as right. like i move to right, the shoot moves to left. Do you feel me ? What can i do so the camera follows my exact movement ?
@CanonUSA
4 жыл бұрын
Hi Jami: The EOS Utility software does not have a feature to flip the image. You may want to check the settings on your monitor to see if it has that option. The camera sends the image recorded by the image sensor to the EOS Utility program. If you are pointing the camera at yourself, the camera is showing a 180 degree opposite view. Left and right will be flipped. It is like standing in front of a friend and asking them to wave their hand from their left to their right. As you view this, your friends had will move from your right to your left. The same thing happens with the camera. We hope this information helps.
@jamiseghaou1358
4 жыл бұрын
@@CanonUSA Yeah that makes sense. Unfortunately I havent seen or I cant see any setting on my camera that allows me to disable the reverse pictures option. So u was wondering if I could do something else? I really want to control my camera from my laptop, it just bugs me that I'm reversed/mirrored.😣😣😣
@cherucherurachel
8 жыл бұрын
I just started EOS utility and this video was a great intro for me to get started. However, I want to know if there is any way I can save my videos directly to my computer. I have a EOS kiss x'7 and it doesn`t let me take videos longer then about 8 seconds.
@CanonUSA
8 жыл бұрын
Hi , James! We'd recommend reaching out to the Canon division in your area for further assistance. They can let you know the best workflow based on your computer's operating system. Just visit global.canon/en/support/ and select the appropriate region/country to locate their contact info!
@rogirl00
9 жыл бұрын
Question, with T6S, pictures shoot on Remote Shooting only save to the computer or is there a setting so it saves in Computer and Camera?
@CanonUSA
9 жыл бұрын
+rogirl00 Hello! Thanks for contacting us! The EOS Rebel T6s can save photos to your computer and camera when remote shooting. For steps on how to do this please contact our US-based Tech Support Team by phone here: bit.ly/ContactCanon We hope this helps!
@onehundredk
7 жыл бұрын
Hi! Great video, exactly what I needed. Thanks. I do have a question though; I don't have the 5X and 10X zoom icons on the bottom right of my live view screen. I have a magnifying glass that annoyingly opens a new window. I would like to be able to magnify the live image as you have to check focus. Any help would be appreciated. I have a canon 600D with the latest update software (2014)
@CanonUSA
7 жыл бұрын
Hi there! The 1x, 5x and 10x buttons are a newer feature only in EOS Utility 3. Your EOS 600D uses EOS Utility 2, which has the buttons you are seeing. We hope this explanation helps!
@jenniferscheffel6020
3 жыл бұрын
This software doesn't seem to work with the Canon M50; the only way I can get it to work is to use the wireless function - which drains my battery and is pretty worthless. What is the glitch - does anyone know? Extremely frustrated - I've been looking for an answer for months.
@CanonUSA
3 жыл бұрын
Hi, Jennifer! If you've tried using a data-capable USB cable to connect your EOS M50 to your computer and you haven't had any luck, then we recommend contacting our EOS support team for additional troubleshooting. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
@psrosemary
Жыл бұрын
why is my utility stuck in downloading images? It opens there and stays there and I haven't seen the remote shooting option in days. Where oh where is it???? How do I get there again. I have my own ways to download images so I don't want to use that part of the utility. HELP!!!!!!!!!!
@CanonUSA
Жыл бұрын
Hi Rosemary! We understand you need help downloading images with EOS Utility. Our camera support team is happy to walk you through the process. You can call them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. You can also check, chat and email support options by logging into your My Canon Account at canon.us/account. We hope this information helps.
@sansan353
5 жыл бұрын
how to record settings on this app. how to save record file to computer hard disk. without saving it to camera sd card?
@CanonUSA
5 жыл бұрын
Hi Stimmy! If you are referring to direct recording of movie files to the computer's hard drive, that is not possible. A memory card must be in the camera to record the movie to it to be downloaded after recording has completed. We hope this helps!
@NecopostTV
9 жыл бұрын
Will the Tethered Shooting work with the Canon EOS M?
@CanonUSA
9 жыл бұрын
necopost Hi Necopost. Yes, you can set the EOS M up for tethered shooting. If you need help with adjusting those settings, our expert, US based technical support team is here to help. You can reach them by phone or email at: bit.ly/ContactCanon
@sugarfiendd
7 жыл бұрын
where can i see which cameras are compatible with this utility like a list or something
@CanonUSA
7 жыл бұрын
Hello there! When downloading EOS Utility from our website, you can select it from the list on the Drivers and Downloads page, then click on Drivers/Software Details. In the details that follow, you'll see a complete list of compatible camera models for that specific version of EOS Utility. We are happy to check to see if your camera is compatible for you. What camera do you have and what version of EOS Utility are you running?
@charlesvanderpool3705
8 жыл бұрын
For the focusing to work in the utility does your lens have to be set on autofocus?
@CanonUSA
8 жыл бұрын
Hi Charles! The lens does indeed have to be set on (AF)Autofocus. We hope this answers your question! ~ML
@karshi1290
7 жыл бұрын
hello pls help I cannot extract the software(utility)
@CanonUSA
7 жыл бұрын
Hi! Which camera model do you have, and what is the version of Windows or Mac in use? Are you running into any error messages? You can also reach out to our friendly support team for further assistance at Canon.us/ContactYT. Thanks!
@debbiegroves2649
3 жыл бұрын
QUESTION -- first thank you!! This video is very helpful but the one thing I cannot figure out is this. How do I take photos during the middle of making a video without having to close the video record screen ? I heard one KZitemr says she can do it , I have a Rebel T6.
@CanonUSA
3 жыл бұрын
Hi Debbie! Available camera functions will depend on the camera model. On the Rebel T6, still photo shooting is not possible in movie shooting mode. You will need to exit the movie mode to take still photos. If you have more questions our camera support agents are happy to help. You can reach them at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
@debbiegroves2649
3 жыл бұрын
@@CanonUSA Thank you. At least now I know.
@gracenatolisheldon1280
4 жыл бұрын
my live view is dark!!!! how do I get it brighter. If I change my fstops, it changes but is alway dark even wide open...any comments on this would be helpful????
@CanonUSA
4 жыл бұрын
Hi Grace! Our team of experts is happy to help. Please reach out to them directly at Canon.us/ContactYT We look forward to hearing from you!
@craig1287
7 жыл бұрын
I just bought a Rebel T7i and went to the EOS Utility downloads page but didn't see it available for the T7i. The T6, T6i, T6s, Xs and XSi are the latest on the list. Is the T7i version coming out soon or can I just use the T6i version of the utility and it perform just fine?
@CanonUSA
7 жыл бұрын
Hi there! On our Drivers & Downloads page for the EOS Rebel T7i, both the downloads for EOS Utility 3.6.0 and the full EOS Digital Solutions Disk 32.0A are available. The page will open with the Drivers tab, so you'll need to click on the Software tab to display the downloads you're looking for. If you don't already have the page open, go to Canon.us/79rm We hope this helps!
@craig1287
7 жыл бұрын
Awesome, thanks. This is my first ever camera that isn't just part of a cell phone or the old Kodak disposable ones. I had no clue if I got a good camera and/or for a good price, but after reading reviews, looking through posts on Reddit, and now seeing how responsive you guys here on your videos and replying to so many posts with the links people need, I know that I've made the right call on the camera that I got. Again, thank you so much and I look forward to learning the ins and outs of this fancy new tech of mine.
@CanonUSA
7 жыл бұрын
We really appreciate those kind words, Craig! We are always happy to help in any way we can, so please let us know if we can ever be of any assistance. We know you'll love the EOS Rebel T7i and we're happy to welcome you to #TeamCanon!
@igorlaski1347
6 жыл бұрын
thanks... can you active FLASH while livewiew shooting in the studio ? thanks
@CanonUSA
6 жыл бұрын
Hi Igor. It is possible to use the camera's built-in flash or hotshoe-mounted Speedlite flash while remote shooting with EOS Utility. We hope this answers your question.
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