Hold up are we just going to ignore the fact THEY BOUGHT YOUR DOMAIN
@lukemiani
Ай бұрын
I KNOW RIGHT WHY IS NOBODY TALKING ABOUT THIS
@XeonProductions
Ай бұрын
@@lukemiani If you have a lawyer you might be able to send them a legal notice over cybersquatting. They are attempting to profit from your name.
@OrganicFoxes
Ай бұрын
Seriously, thought it couldn’t get any worse.
@mcbchannel7173
Ай бұрын
@@lukemiani if you’re indonesian you can sue them in the court. using a domain based of someone’s name is a crime here as ofc you can easily track down who owns that domain name.
@anonymous_preferred7737
Ай бұрын
You should make a similar video covering this topic to spread the word and take down these sellers.
@SpartanDiab
Ай бұрын
Renaming old listings to use the feedback on another item is an amazon special too, I hate it.
@AlanKlughammer
Ай бұрын
that should be illegal, or at least a breach of sellers terms.
@spvillano
Ай бұрын
@@AlanKlughammer neither company cares, they've made their money from the fraud. Until it costs them money and business, it'll continue and simply get worse.
@djhaloeight
Ай бұрын
i noticed that recently too. always check the reviews to see if they match what you’re buying.
@Pepesmall
Ай бұрын
Oh my God now there's ANOTHER scam I have to look out for.. I hate this planet
@ajtay9534
Ай бұрын
Seriously?? They can do that? That’s messed up. Thought so or least something was up.
@SalemTechsperts
Ай бұрын
Dude, amazing job at calling these scammers out. People like them make us (shops that sell refurbished laptops) all look bad. One thing I do disagree with though, is at 22:49 talking about refurbished units, "I would assume that would come as it would from the factory, not with 3rd party knock-off components installed" As you already know, Apple doesn't sell parts for these machines anymore, nor will they work on them. And the original battery for that thing would've been toast after 4 years anyways. If you're refurbishing the MacBook for sale, you generally want to put in a new battery and a new SSD. Since genuine parts don't exist anymore, every replacement part would technically be considered "A 3rd party knock-off component". The issue is the QUALITY of the component (which I absolutely agree with you this battery looked sketchy as hell). And the problem here is nearly every replacement part for these devices come from the same factory with questionable quality. So as a shop, and a buyer, it's a gamble and sometimes not worth it...Everyone loses. Anyway, keep up the good work, I can only imagine how much time and money this research and video cost you just to spread awareness to your fellow consumers!
@maureenjohnson1706
Ай бұрын
The greatest technician that's ever lived. Has been summoned.
@joveymcjupi4455
Ай бұрын
I wholeheartedly agree. Sometimes I have people come up to me and ask whether or not the replacement batteries for the iPhones I sell are original or not, completely oblivious to the fact that there aren't any original ones out there unless they're yoinked from another device. Sometimes they don't even believe you when you say that and think you're cheaping out on parts, lol.
@CrazyHoneyful
Ай бұрын
@@joveymcjupi4455 I used to be one of those customers. The first Apple product I ever used was an iPhone 5, and I was able to buy genuine replacement battery online for a relatively reasonable price and replaced it myself, and that was an era that things were actually fixable. I later switched to Android devices and carried on with that mentality when one of my friends asked me to help her with a malfuncitoning 2019 Macbook Air. I pinpointed the problem, which was an SSD failure, and as usual I went online and searched for replacement SSD only to find that there were NONE (and I couldn't fix it myself since it was soldered onto the motherboard anyway) and Apple wouldn't replace the SSD but the whole logic board at a ridiculous price. That was when I realized companies like Apple were making some BS changes to their product design and repair policies.
@syarifsaiya1040
Ай бұрын
hey look its the "The greatest technician that's ever lived" guy
@jpdemer5
Ай бұрын
Ethical refurb shops should list the brand and model of any non-original components, and buyers should look for that info when shopping. This would go a long way towards putting these scammers out of business, or at least force them to charge what the machines are really worth (which amounts to the same thing.)
@chinaridernc4303
Ай бұрын
The scam I always notice is that they post the OS year in the title making people think they’re getting a 2020 machine when it’s just an update package from 2020 on a 2013 machine
@Sojourner88
Ай бұрын
eBay doesn't care. They get their fees, their cut of the proceeds of the scam.
@superted1292
Ай бұрын
Quite a healthy proceed too of each sale...
@christopher9131
Ай бұрын
Yup. The eBay investors want their money no matter what and eBay rips off the customers to get it.
@kienhwengtai8113
Ай бұрын
What they are doing is legal, legal doesn't mean unethical or scammy.
@stevenb1465
Ай бұрын
Same as Facbook marketplace...
@jpdemer5
Ай бұрын
@@superted1292 eBay makes Amazon look generous.
@2wheelsoffroad730
Ай бұрын
A scammy company buying your domain and then redirecting to their site is next level diabolical, LOL!
@RyanMercer
Ай бұрын
RIP Luke, usedmacmafia is out for you 🤣
@robertplatt1693
Ай бұрын
He already has a headless MacBook.
@RyanMercer
Ай бұрын
@@robertplatt1693 😭💀
@Allium_369
Ай бұрын
Never mess with the eBay gods.😂😂😂 they have already been found guilty of retaliation. I’m serious!! No cap
@mrfoxesite4482
Ай бұрын
happy that he got 160k views. hope he gets 2 million. these people need to face time in prison.
@Nathanfx2006
Ай бұрын
Used mac mafia lol, some balding middle aged guy. Times sure have changed.
@yabatopia
Ай бұрын
The seller accepted the return and probably sold it to another sucker.
@HypocritesExposd
Ай бұрын
This is like a true crime podcast, only for the tech world. I’m in.
@rbnmngl
Ай бұрын
righttt, so thats why i was so invested lmao
@bobmiah
Ай бұрын
😂😂😂goofy ahh
@MrMegaManFan
Ай бұрын
I honestly thought the big reveal would be that these two scam sellers were actually ONE company and that's why they were geographically so close to each other.
@jjptech
Ай бұрын
Probably they are the same people,and one of those is a backup company
@D.von.N
Ай бұрын
@@jjptech wouldn't they find it suspicipus one person was buying their two craps?
@jjptech
Ай бұрын
@@D.von.N It's hard to follow every single purchase, and probably Luca didnt use his name
@BobbyBitcoin
Ай бұрын
Its still very possible that the two companies are in kahoots with one another and perhaps share business tactics, like 2 friends or family members running the same scheme out of different states.
@cmedeir
Ай бұрын
I have a suspicious feeling that these are the same people trying to sell me a car warranty.
@SantiagoCruzCastro-we3px
Ай бұрын
No way!
@Robert.Novack
Ай бұрын
Lol
@jpdemer5
Ай бұрын
Same ethics and mindset.
@cgi2173
Ай бұрын
Um...but have you actually stopped what you have been doing and thought about your cars extended warranty? 😂😂😂😂😂😂😂
@cmedeir
Ай бұрын
@@cgi2173 valid point 🤔
@DieselDucy
Ай бұрын
I’m surprised people aren’t leaving negative feedback for these sellers.
@G3rmanhenry
Ай бұрын
People do but it gets buried with how much volume the business does and they probably boost w positive reviews w those chargers. Also it is pretty easy to remove negative feedback especially if you accept the return. They are banking on people who are too lazy to follow thru w their return or keeping the MacBook w the “warranty”
@thatpitter
Ай бұрын
The fact they pre-set up the Mac is insane. The first thing I do when I get a used Mac is network recovery, wipe and reset so that I’m not relying on *anything* in the drive. I don’t want to know what kinds of security risks they could decide to put on that device.
@Jack_Meadows
Ай бұрын
My very first thought as well. Who knows who’s been in this thing or what they have may have installed before getting it. Massive security risk for a personal or business machine!
@bigbaddms
Ай бұрын
i would go beyond that and flat out state that it almost for sure is spyware or a trojan. They FORCE you to install 'fan control software' if you create any new accounts? Are you fricken serious? lol
@D71sj
Ай бұрын
oh crap I never even considered this. I gotta go......
@Odkurzacz69
13 күн бұрын
@@bigbaddmsMacs can control isn’t a virus is a good software for my 2009 iMac that loud af without it. But I see the problem that they require you to have this or else your warranty will be void. (My iMac wasn’t purchased from filthy scammers like them I installed Mac’s fan control myself)
@whitecrowuk575
Ай бұрын
That’s why I don’t ever buy “refurbished” or simply used hardware from wholesalers like that. They give you generic photo used for multiple quantities and will never provide details on the unit you buy. It’s just waste of time.
@JackieDElia
Ай бұрын
Luke, this is scary. I sold over 13k items on eBay honestly and with 100% positive feedback. I closed the business 15 years ago because selling on eBay was too expensive. Today, I’m just a casual buyer/seller on eBay. It is a risky business these days. Scams are everywhere. Thank you for alerting everyone about this.
@electrickery
Ай бұрын
Yep. All their price rises have done is made ebay a den of scammers. All the good sellers left because it wasn't viable, all that's left are the scam artists and junk shifters.
@hanspeter24
Ай бұрын
ebay was founded in 95. you stated you stopped selling 15 yrs ago, so you sold for 14 years or 780 weeks with 4680 working days excluding holidays. that makes average 2,78 items sold a day. probs!
@JackieDElia
Ай бұрын
@@hanspeter24 I actually did do that. And after that, I moved my business to my own online store for a few years and then finally closed it.
@M22Research
Ай бұрын
Dude, aside from your math being wonky, she didn’t give you enough info to conclude how many years she sold on FleaBay. And who cares how many items she sold per day anyway? Kinda missed her point.
@JackieDElia
Ай бұрын
@@M22Research Thanks for pointing that out. 😊 Actually only sold as a business for six years on eBay and they were very small items and I did sell 13,000 but I agree with you that was not the point of my comment. I was just trying to share that I did have experience to speak from.
@alexcrouse
Ай бұрын
Makes sense. I'm trying to sell a 2006 iMac G5 on marketplace, and TON of people keep trying to buy it thinking that because it's a mac, it's a new machine they can daily drive. Mac owners, on average, are completely clueless.
@DivineMisterAdVentures
Ай бұрын
Ah - the motivation for the crime - really stupid shoppers. But why? Parents buying for young students?
@Zhinix04
Ай бұрын
pc owners are often even more clueless.. I see every time I go to the electronics shops here that the staff there often are more clueless than the customers, but they could sell ice to an eskimo. many buy macs because they just work and lasts for a very long time, you turn it on, set it up and it runs for years and years without having to do any reinstalls or anything like that.
@XycoManiac
26 күн бұрын
@@DivineMisterAdVentures I've sold computers to parents and older people and man, so many people think you need something so big and expensive for basic stuff. I guess their minds are stuck in the 80s and 90s when a pc was like $1000.
@pokiblue5870
17 күн бұрын
@@XycoManiaci bought a used mac mini m2 pro and im currently trying to find a used 27inch imac 5k lol
@LucienSabre
5 күн бұрын
Same thing happened to me with a broken retina 2019 MacBook Air a few years ago: 96-98% of the people who contacted me for it (those on FB marketplace in particular) genuinely believed I was selling a then $700-750 fully-working Mac for $170, and they got “upset” or even offensive when they realized that wasn’t gonna happen.
@calvinficenec7538
Ай бұрын
I gave my friend and old Macbook and sent her an eBay link to a charger. Now that listing is for a $2000 iMac. I didn't pay much attention to the seller originally... First Tech Systems. That makes so much sense now, including how there were so many different listings from the one seller for the same charger.
@joshnizzle
Ай бұрын
We have sold on eBay since 1998, have 20k feedback and are top rated plus sellers, and it has devolved into a cesspool with eBay doing whatever to bring them in the most money with nothing else mattering. A lot of this crap happens because eBay keeps messing up the search results and then constantly encourages sellers to use promoted listings and you end up where the majority of the sale goes to eBay and Pennies to the sellers. Which ends up making bad people do bad things even more often. I know that’s not always the case but eBay is to blame in lots of ways for sure.
@CoconutPete
Ай бұрын
I've been on eBay for 25 years and my latest buyer/return scam was the final straw for me. I'm so fed up I'm going to file a complaint with the FTC and SEC to investigate. I suspect there is a massive scheme with many eBay employees and execs involved for the purposes of inflating their earnings/stock price.
@Mamo878
Ай бұрын
Seems like eBay needs to change things ASAP so that sellers cannot change the listing to a completely different product. That would easily help things right away.
Ай бұрын
Completely agree. I can not understand why eBay let that door open. It's obviously a resource to cheat about what are selling.
@mailjabber
Ай бұрын
That was the most surprising reveal in the video! Great job Luke!
@seth8629
Ай бұрын
They KNOW they do this. They look the other way because $$$$$$.
@budgetkeyboardist
Ай бұрын
eBay does't care.
@jordanreed5866
Ай бұрын
Amazon has the exact same issue!
@perry3770
Ай бұрын
That awkward moment you think you are buying a powerful mac with 32GB Ram and 2TB hard drive but get an old vintage Intel mac that can only run High Sierra, no SSD, so it takes 2 minutes to boot up instead of 10 seconds if you just spent $500 for a 2023 Mac Mini instead 😮💨
@UnknownEntity420
Ай бұрын
OpenCore Legacy Patcher is great for getting older macs onto newer os versions. My early 2015 13" air is on ventura currently. Sata ssd's are pretty cheap these days too and shouldn't be a difficult upgrade for any somewhat "techy" people. That being said, its pretty dirty what these sellers in the video are doing
@xluumu
Ай бұрын
@Linn-l2kSo you have never used a Mac nor actually compared them to pc’s, but feel like giving advice on them?
@wildBill83
20 күн бұрын
$500 is too much, you can buy a new mini PC running Win11 for
@perry3770
20 күн бұрын
@@wildBill83 it's a PC, we want to run mac OS Sonoma.
@wildBill83
20 күн бұрын
@@perry3770 I can run it virtually or make a hackintosh that runs Sonoma on cheaper hardware. Macs aren't that special or great.
@TechnologyNToys
Ай бұрын
Man’s about to have some unmarked black SUVs hanging out on his street lmao
@mrrobotto3321
Ай бұрын
I just started buying and reselling macbooks. I was suprised to find that most customers dont ask for the year, and none of them asked for the specs. Way different than selling windows laptops.
@jasonmays1844
Ай бұрын
Hands down the best tech channel on KZitem. You don’t limit yourself to product reviews and leak releases. Content like this brings awareness to your community and also the people don’t bleed specs who need a great computer. Thanks for the awareness.
@cosettapessa6417
Ай бұрын
So true!
@willm5032
Ай бұрын
Luke and Louis Rossmann, also Hugh Jefferis are 3 very good tech youtube channels that tend to be very fair and unbiased and care about the same things I do Re tech
@jasonmays1844
Ай бұрын
@@willm5032 yeah Rossman is in my top 5.
@perry3770
Ай бұрын
They really do trick you into buying an old vintage mac where you can't even update to mac os sonoma anymore, but they do a good job at making it seem like it's a great deal
@MrJnew123
Ай бұрын
WOW, The burden to put a stop to this crap should be on Ebay.
@Gheofoil-3
Ай бұрын
eBay stop themselves from profiting? not likely
@analogdistortion
Ай бұрын
So a browser extension that displays the revision history next to the item description would come in handy for everyone.
@seth8629
Ай бұрын
eBay doesn't care. The end.
@dummycordero6377
Ай бұрын
As cold and dismissive as this may come across, it is most likely the truth
@seth8629
Ай бұрын
Yeah don't get me wrong. This is a great video Luke! Unfortunately eBay ¯\_(ツ)_/¯
@Grant82gc
Ай бұрын
Depends what country you're in, in Australia they can't get away with this so they behave a lot better otherwise you can get the ACCC (consumer protection agency) to go after them on your behalf . The easiest option is a bank chargeback for "item not as described", that's super easy and is only a few clicks and text boxes to fill out.
@macOS-kw8vr
Ай бұрын
@@Grant82gc Yeah, but eBay's primary market is the US, and there are laws against it, but they are rarely enforced, so eBay couldn't care less.
@user-eh6go8pf1o
Ай бұрын
The part about how the change the whole listing and keep the ratings is crazy it's like how do you ever trust the rating anymore from ebay and amazon, amazing video, I think there are still lots of good deals on older machines on ebay just have to be careful. Seems like there are some reputable mac specific resellers around too
@unbelievablegoodio7176
Ай бұрын
well, ebay rating is for the doing of the seller or buyer. That comes from the early auction times ... to control freak sellers or buyers. Amazon reviews are totally different. These reviews are product related. Basically what the buyer say about the product. That is much better than ebay. But the Amazon controls relisting a different product with the same stars from another product are indeed sub-zero. On ebay the sellers stars are basically pointless. Large amount sellers have automatically many complaints from the Karens. But you are right, never trust ratings, but read the reviews and make your pitcure. And one more warning. Trustpilot. There is nothing to trust other than they publish only mild critic on their site. If a scammer complains to them that a harsh review is hurting their business then Trustpilot pulls the tail in and your correct review disappears. I have proof of that. Pink biased stars.
@henrycollins2478
Ай бұрын
Luke is messing with the MacBook resale mob… If you go missing we’ll know who did it
@yannisgk
Ай бұрын
lol
@jpdemer5
Ай бұрын
Stay away from open windows, Luke!
@_EyeOfTheTiger
Ай бұрын
Yall laugh but they have his address now since he ordered products to his house let that sink in
@yannisgk
Ай бұрын
@@_EyeOfTheTiger "easy boy"...lol
@Dan-TechAndMusic
Ай бұрын
@@_EyeOfTheTiger He probably used a PO Box to obfuscate his name and address.
@leakyabstraction
Ай бұрын
It's incredibly irresponsible from eBay and Amazon that they aren't developing heuristics that identify these fraudulent activities. Even just from a lay person's perspective it's obvious how easy would it be to detect if most details of a listing have been changed. Probably these companies should be receiving hefty penalties for the customer damage they contribute to with their negligence, and then they'd start to care about it.
@DesiredKingOfEnder
Ай бұрын
Dude, I have bought from bit by bit so many times. I asked them and yes they have multiple stores. And I have seen the charger scam. Im not buying from them again
@mrmarr8308
Ай бұрын
So you've bought a mac for 3x the price? 💀
@DesiredKingOfEnder
Ай бұрын
@@mrmarr8308 I haven’t bought any Mac’s from them. But I buy there chargers and they are gross. WAY worse than what described. But they sell chargers for cheap so thats why I buy them. But no I haven’t bought any laptops/macs. Only chargers
@itzjosh4923
Ай бұрын
I was literally going to buy MacBook Air on eBay 2 min ago. No more!! Thanks to you I am sticking with Apple Store. Thank you
@Britzie_
Ай бұрын
16:42 can literally see the screen hinge is absolute slop
@Noaddedsalt01
Ай бұрын
Those display cases do that. It’s the reason Apple says not to use cases on macs. And the bottom cases can lead to overheating.
@Britzie_
Ай бұрын
@@Noaddedsalt01 yeah they have the tendancy to do that after time, however if the unit was actually referbished, the screen hinge wouldhve been tightened correctly.
@TheSpotify95
Ай бұрын
yeah I noticed, they obviously didn't tighten up the display hinges enough. Over time the looseness of hinges can even cause the hinges to break.
@practicaldesign4100
Ай бұрын
I'm pretty sure the off pixels you were seeing on screen is GPU artifacting, especially if that was the laptop with the AMD GPU. I've experienced the same glitch with numerous AMD GPU's of this vintage. I've had times where switching back to Windows 7 and old drivers eliminated the issue completely, but often that wouldn't work and the card was just failing.
@sn0wman308-jt4tj
Ай бұрын
As soon as you read that part from the warranty about installing Macs fan control, and then confirmed that the software was running based on the GPU temperature... Oh my God. That's so incredibly f**ked. I can't even believe that.
@jpdemer5
Ай бұрын
The fact that they didn't install if for all users is especially egregious. They're obviously doing everything they can to avoid warranty service of any kind.
@MrPipol-nm3cd
Ай бұрын
¨I did not expected to uncover this¨ My dude, it was the employee who told you most of the info. He did all the work.
@brian_jake
29 күн бұрын
But he had to confirm and do his own research of the listing's
@MrPipol-nm3cd
29 күн бұрын
@@brian_jake nope, he did not do "his own research" he only showed what the email already said. Those screenshots are not research, but B-roll. Real research implies to find the real people behind the scam, their faces, the history behind the scam, their full operation, interview people from eBay, real victims, and the opinion of experts like a lawyer or a police investigator.
@RichWithTech
Ай бұрын
I can’t believe they allow sellers to edit the listing to that extent it’s like Amazon
@TazSummers
Ай бұрын
I'm an eBay Mac reseller. You've missed a lot of info in this video. Eg: The top listings you've singled out are top listings because they use eBay Promote and give an additional percentage to eBay for the sales they make. Something that retails for $300 will be listed for $400 to allow for the eBay promote fees. Thats the tip of the iceberg. If you want more info Luke, feel free to get in touch.
@olavodias
Ай бұрын
The fact that they bought a domain with your name is really creepy. Great video. Knowledge is power, and what you did here was to spread good information for others to be aware when shopping for a used Mac on eBay. I was looking to buy one more and I will be very aware of that now.
@kingjulien1921
Ай бұрын
i think it would be a cool new direction for the channel if you would consider to continue making more of „investigative“ type videos exposing e-scams of all types and categories. would get better ratings too, has great potential to go super viral.
@anonymous_preferred7737
Ай бұрын
I'm glad this issue is getting large-scale attention. Thank you Luke for exposing these sellers. I only purchase from small eBay sellers that have actual photos of the product I'm going to receive. I do not trust any of these "refurbishers" on eBay.
@jpdemer5
Ай бұрын
There are legit businesses trying to compete with these crooks . . . a bit of homework (as Luke points out) will uncover any scammy activity.
@sasstewart1222
Ай бұрын
Brilliant reporting. I've been an ebay seller for 20+ years and get so frustrated by these shady sellers that make it so difficult for us honest sellers.
@HelloSwiftful
Ай бұрын
I was expecting the line: "Illinois huh?! Let's pay them a visit shall we?" (puts on fake mustache) "Hi guys, Mike Luani here!" 😄
@DavidParke84
Ай бұрын
🤝100% thought luke was taking this on the road. Still, WILD wild stuff here
@Jack_Meadows
Ай бұрын
😂
@Lleanlleawrg
Ай бұрын
These tricks have been in use for a long, long time, but it's nice to see it get some more exposure. It's not just macbooks and not just ebay that has this issue. But man, registering your name as a domain name and redirecting to their site, that one takes the biscuit haha.
@MACBoricua
Ай бұрын
Can you sue them? Next stop: your attorney!! Let’s go, Luke!
@Gheofoil-3
Ай бұрын
geezus you yanks love stereotypes, throw a 100K on a pointless legal battle against a group of computer reseller rippers
@chrismay2298
Ай бұрын
LOL. No, he knowingly bought into a scam, recorded it and showed it to everyone...
@zephyrp8836
Ай бұрын
@@Gheofoil-3 alright redcoat simmer down
@dawidaleksanderwitkowski7455
Ай бұрын
@@chrismay2298I don’t think that matters, scam is a scam. Regardless if he suspected it or not.
@AlbertTheLaine
Ай бұрын
What a fraud! - Planned obsolescence (with selling spare parts, mind you) - deceptive feeling of safety with practically no warranty (unless paid generously) - untruthful marketing tactics (changing the listed product information, misleading specs etc.) - a cartel, or a monopoly working in concert (tromping over the individuals buying or selling) Textbook capitalism :( You're really on their radar, with them snagging your domain name and all! A well informed and concise video! Kudos, Luke!
@FDNY8231
Ай бұрын
Thank You Luke. I found the video very helpful to me. Using your past advice I've made 2 very good purchases on eBay of Apple MacBooks. I also sell on eBay and it just amazes me the lengths that some sellers will go just to make the sale. I investigate EVERY listing completely PRIOR to making any purchase, and if I'm not sure of what I'm buying then I don't buy it. Your channel has been invaluable to me over the years. Well done brother.
@evlqueen777
Ай бұрын
wait a sec, you knowingly gave them your money? that's wild.
@risley.ogembo
Ай бұрын
19:00. Never heard Luke curse before. That's how you know the severity of the situation. Wish eBay could catch on to the similarities in these listings (Thumbnails, no serial number, etc.)
@josemedeiros007
Ай бұрын
Great video, investigation and information Luke. I was given a 2006 Mac Book Pro with a black screen and no battery or charger in 2013 by one of the members of the Silicon Valley Mac User Group. I took out the logic board, and reflowed the GPU in the oven and got it to work again for about 6 months, and bought a no brand Mag Safe Charger and Battery on Amazon, both with 1 year warranties, and both failed with in six months, I was able to get my money back on the Mag Safe Charger, but on the battery they would not send me a replacement, and told me they no longer carried them and offered a 50 percent refund which I though was not reasonable, after several emails back in forth they finally agreed to a 80 percent refund which I finally agreed too. On my 2013 Mac Book Pro my battery failed at close to 1000 cycles, and I bought a OWC Newer Tech NuPower battery, and it's been fine for the last 2 years.
@chrisfuller1223
Ай бұрын
I fear that as important as this is, it could get lost in the massive void of KZitem, it would be nice if we can continue this on Reddit or someplace where others can post their experiences, along with a list of companies to avoid. You've done so much research, I think it's a critical topic for discussion to prevent others from getting scammed.
@jpdemer5
Ай бұрын
Luke's half a million subscribers are hardly a "massive void" ... that's ten thousand times the number of people who'll read a Reddit post!
@ernieoporto1111
Ай бұрын
@@jpdemer5I disagree. Significantly more people could see this on Reddit. This is the kind of post that could hit the Front Page of Reddit where millions and millions of people could see. Don’t twist this negatively, but Luke’s half a million subscribers is a very, very, VERY tiny fraction of viewership on KZitem. It’s not nothing, but this is absolutely the kind of video that could very easily go unnoticed by viewers on KZitem and become lost. Not to mention, there is literally no reason this shouldn’t be shared everywhere. This would do well on Reddit, for sure. You’re underestimating exactly how many people use Reddit for their content and information. “Ten thousand times the number of people who’ll read a Reddit post” is just plain false.
@jpdemer5
Ай бұрын
@@ernieoporto1111 KZitem has 16x the number of visitors that Reddit has. Nothing "goes viral" on Reddit. It has to be picked up by Facebook or Xitter accounts with large followings.
@goopah
Ай бұрын
Unfortunately, these types of things are always targeted at those people with very little cash available. And the results are predictable. So if someone buys one of these $400 computers, they will now have $400 LESS to spend on a proper computer. Thus my motto has always been to avoid refurbished computers at all costs, even if it means putting a new computer on a credit card if you have to. An actual new computer will also have a proper manufacturer warranty. So take that $400 and apply it instead to a brand new unit, even if it means making payments. You'll have far less headaches overall. Just don't go nuts by buying something you can't afford the payments on. Another option would be to buy used from a trusted local shop. They are far more likely to be trustworthy than a long distance shop.
@asdoesstuff
Ай бұрын
Feel like this should have been a 60 minutes segment, awesome video Luke! Surface these scummy sellers
@simonh7954
Ай бұрын
You are a lifesaver! I have a friend who is about to buy two MacBooks on eBay. I sent her this video. Yeah it was one of these scummy sellers she decided to not buy today! I’m really glad I saw your video. I can’t stand deceptive scamming sellers, that should be illegal. So basically they have nothing value so they try to disguise it. Will definitely help you get the word out.
@Mamo878
Ай бұрын
Friends don't let friends buy an Intel Mac.
@Tr4ns1st0r
Ай бұрын
Real. Even their M1 counterparts are super cheap now.
@DengueBurger
Ай бұрын
2012 MacBook Pro is ok for daily use if it’s under $100 and includes SSD
@PhamGiaBao-zu3gz
Ай бұрын
m1’s not cheap in 3rd world countries 😅
@formerlycringe
Ай бұрын
@@DengueBurger i JUST got one for $50 in OK condition, a few dings and dirt here and there but wasn't bad. 4gb RAM, 500GB HDD, dual-core mobile i5, 1200x800 screen. for $50 more I could get some new RAM and possibly a 500GB SSD.
@Wickery.
Ай бұрын
I have a 2020 intel to this day and other then getting hot af it works fine. I don’t see a reason to upgrade for awhile. But definitely not worth getting one now
@yourneighborhood
Ай бұрын
I would never by Apple, let alone used apple. But you did a good job exposing eBay and the fraud on their platform.
@MrDawidson818
Ай бұрын
When a normal KZitemr become a real investigate Journalist....Thank you for this!
@JusteazyGames
Ай бұрын
27:30 To answer your question, it is twice as much for one extra year because the 2 years you're buying one extra year on top of the one year that is included in the price of the device. So it can be reworded "you already have one year of coverage. Buy up to 2 years more at $59 per year." Hope that helps.
@paigeme886
Ай бұрын
I’d never ever consider buying a max off eBay anyway… but thank you for exposing these dodgy businesses. I can’t believe even the website domain name !? 😂
@EvilTurkeySlices
Ай бұрын
I buy Macs off eBay often, but not from these companies. The most expensive one was the 2018 Mac mini I bought recently. It was $300 for a 6 core i7, 16GB of ram, and 256gb of storage. I bought it for installing the Sequoia Beta.
@Mattschindig
Ай бұрын
Big props for the ending speech. It is their business to run it how they want. Even though it is legal, it is a very slimy thing to do to people. Kudos for making a video and hopefully saving someone a huge heartache down the road. Good Karma Granted Luke!
@daleraydeforest
Ай бұрын
This is probably the most helpful video for any potential used mac shopper.
@KimoKimochii
Ай бұрын
10mins in still haven’t explained anything about how they are scamming lol
@snintendog
Ай бұрын
30 minute in he only talks about market place manipulation Nothing else.
@dawidaleksanderwitkowski7455
Ай бұрын
What are you talking about he clearly explained how the scam works.
@panagiotispappas1001
Ай бұрын
I hope this video does well and shines more light on this whole scammy situation! Hopefully after this more people will stop buying from these companies and these companies will refrain from all these scams that ruin shopping on eBay! (Which by how weirdly well their tactics seem to work, I doubt that’ll happen) Thanks for your service Luke, keep being amazing! ❤
@TheMrDrMs
Ай бұрын
Not to mention it's shady they call themselves SimplyMacs where Simply Mac is an Apple Premier Partner. As someone who worked for Apple as a 'Genius' in the 00's and at Auth Service Providers, then Premium Service Providers then managed a multi-location Premier Partner it's not easy at all to get that title from Apple, just to have some shady ebay clowns ruin your reputation.
@Zhinix04
Ай бұрын
no legit Apple authorised reseller will use eBay. it's against apple's T&C and will cost them the AARS certification when they get caught. (AARS certification is very difficult, time consuming and expensive to get).
@TheMrDrMs
Ай бұрын
Right, just the fact that one of those is using an aasp/var/psp name is shady. Plus, what layman would know Apple's extensive, convoluted agreements for Apple Auth'd anything.
@Zhinix04
Ай бұрын
@@TheMrDrMs the AASP/AARP is incredibly difficult to get for a reason. apple wants to protect their reputation for making computers that are high quality and tough to kill, and AARP/AASP's want to protect their brand reputation as an official apple partner. I've seen that process, it takes months to get, Apple vets everything, including the store's entire supplychain (not just for Apple products) to make sure it fits with Apple's environmental policies. but once they get that certification, it's worth it, it means they also get business directly from apple (AARS referrals from tech support). those can be very good for business, especially in areas outside cities with low competition.
@gerald1964
Ай бұрын
There are also businesses who sell a certain type of product but will have multiple websites that sell these products where these websites each have a different name . The purpose is to artificially reduce competition in part by having these websites show up first when someone performs a search.
@carsandkicks
29 күн бұрын
Hey Luke honestly I’m glad to see your channel has reached new heights ! I started watching because of your OG Mac mini series. Looks like you’ve found your groove to the top 👍👍
@Piipperi800
Ай бұрын
Maybe I missed something, but I hope Luke and any US viewers are at the very least reporting these companies to FTC.
@geoffreycarter3981
Ай бұрын
I purchased a pair of Airpod Pros a few years ago from a seller like this. Price was good, feedback was excellent with high sales volume. Didn't think twice about the credibility. When I ordered them, they were marked as shipped like normal and then the day before they arrived, the listing was complete scrubbed somehow from eBay with no record of the sale or transaction. I couldn't file a complaint with eBay because there was no item in my purchase history to link to a complaint. I guess I could have called it in somehow but I had already spent so much time on it at that point I didn't bother. Needless to say the Airpods were (really good) fakes and were a massive disappointment. Seemed like a massive loophole and weakness in eBay.
@sydguitar99
Ай бұрын
Honestly at this point eBay is just a fancier version of craigslist😂
@MGC-1977
Ай бұрын
27:41 "What are you even paying for here? You're giving them [the insurance company] money to do basically nothing!" I see you're new to insurance companies 🤣
@unbelievablegoodio7176
Ай бұрын
he just showed the procedure and what comes out
@MGC-1977
Ай бұрын
@@unbelievablegoodio7176 go to bed.
@DesiredKingOfEnder
Ай бұрын
Yeah, I hate scammers on eBay. At least its covered by a money back guarantee
@BSingh-on4qr
Ай бұрын
Still, often not too easy or quick to get it back. I got scammed on gumtree recently despite a super credible profile
@rccola362
Ай бұрын
It’s not. I used to think the same thing until I was scammed by a guy selling a Dji drone. All the seller has to do is ship any random package to any random address in your area and eBay won’t hold up their guarantee if the package tracking says “delivered”. I fought with them for MONTHS and finally resorted to using my credit card company to refund me as a fraudulent charge. eBay customer service is horrendous and I hardly shop with them at all anymore and only as a last resort.
@DengueBurger
Ай бұрын
TLDR don’t trust companies in the midwest
@DesiredKingOfEnder
Ай бұрын
@@rccola362 yeah, that can happen too.
@lukemiani
Ай бұрын
Problem is the money back guarantee doesn’t protect you from overpaying for a computer with a fake warranty that won’t help you in 2-3 months when the computer starts falling apart or the Temu battery dies
@SyNoon
Ай бұрын
they are doing plenty of shady things here, though I will say, getting genuine replacement parts from apple is notoriously difficult, if not impossible, so unless you have donor boards and other devices for parts, sometimes all you get is the ali-express special. this doesn't excuse the algorithm gaming, vague descriptions, and literally everything else. Just something I wanted to mention that I think is important to know.
@EnOrangeSoffa
Ай бұрын
I wonder how many of these Macbooks are embedded in Louis Rossmans drywall
@yannisgk
Ай бұрын
lol
@eroero830
Ай бұрын
Hi Luke so you know where it says 28:12 "We will replace or repair the covered product based on available inventory"? This means they will pick only the low-grade parts that they have available, this means they are happy only to put subpar parts back into the machine. This also means that if they run out of parts, they can then say "We are out of parts that fit the machine" rather than putting in something more expensive that would still do the job. Kind regards,
@eugeneweston3891
Ай бұрын
Luke, great video. FYI, I have purchased a MB Air for my daughter from Roscoe & purchased a 2019 MB Pro for myself from Simply Macs in March this year. After a couple of months, the battery on the MB Pro stopped charging at 80%. I contacted Simply Macs and the were very responsive; ultimately replacing the machine at no cost to me within 7 days.I'm neither defending nor advocating here; just sharing my experience. I spent quite a bit of time price shopping for the units I bought and researching the units themselves. Never looked into the companies themselves, but had my suspicions about look-alike eBay adds. Thanks for a great channel. Happy to be a subscriber.
@stargamer7576
Ай бұрын
When purchasing these items, it's wise to prepare for the worst-case scenario. Consider having extra funds available for a new battery and an SSD. Remember, you're buying a decent computer from a flagship model at the price of a Chromebook or a similarly low-end machine from Best Buy. My perspective comes from someone who personally services his phones and computers for repairs and upgrades. Most people don't know how to replace a screen or a battery, so it's important to keep that in mind. If you're on a budget and not tech-savvy, it might be better to buy a lower-spec, downgraded device from Best Buy or opt for a basic Chromebook. For example, I purchased an Alienware 15 R3 for $600 and an Alienware 13 R2 for $350. These are still powerful machines, especially at those prices. Fortunately, the R3 didn’t need any repairs, but the R2 required some work. It had a BIOS lock that I had to bypass, and it needed a keyboard and shell replacement, bringing the total cost from $350 to $420. However, for that price, I ended up with an Alienware with a GTX 970M, which would have cost significantly more for a lesser-spec Lenovo machine with only Intel graphics.
@nolanthomas2081
Ай бұрын
There's the Intel 13th gen and 14th gen wildness going on and now this. Boy what a time to be a consumer :)
@TM-jg1mi
Ай бұрын
the lid has been refurbished and that pixels thing is dust between the backlight and the LCD panel, water damaged screens can be refurbished by changing only the backlight which cost like $20.
@bartonlynch
Ай бұрын
Exactly 2 years ago I sold my 2012 13" unibody pre-retina MBP for 800$ in absolute mint cosmetic condition in original box with two OWC 480GB SSDs (one in the optical bay using OWC's caddy) + 16GB of OWC RAM and a brand new newertech (also from OWC) battery installed. Included a new charger and a Moshi Palm Rest cover. Before selling it I took care of three issues it had due to use and wear: the trackpad, the battery and the bass speaker, all replaced using new original parts I ordered and installed myself. The trackpad was not clicking well, the speaker was broken and the battery was not holding charge. I could not sell it like that so I acted. The keyboard did not have worn "shinny" keys due to an iSkin cover I used since day one, the MacBook could pass as new under magnified glass inspection, no bumps, scratches nor any sign of cosmetic use/wear. Was it a good deal or did I "scam" my friend? (today he's still loving that Mac which I loved for 10 years).
@Matthew28845
Ай бұрын
Even 2 years ago you could get an M1 MBA used for $800… I mean as long as he enjoys it I guess
@bartonlynch
Ай бұрын
@@Matthew28845 Yeah, it makes me feel a little guilty, but he agreed and saw the condition of the fully renewed machine with the latest macOS via OCLP and the extra amenities. Plus, where I live, outside the US, we cannot get new Macs at base US prices. A M1 Air still today is over 1500$, and back then when I sold him my MBP, it was over 2K$. For instance I paid almost 3K$ for my 14" M1 Pro, almost a full grand more than the US (customs, taxes, etc). Forgot to mention that particular local economy issue that changes the perspective of the deal. Right?
@lenm2857
Ай бұрын
I've sold a couple hundred of these 2012 unibody Mac's over the past 6-7 years. I was getting about $500 when I started, but 2 years ago I was down to about $275-$325 with 8 Gb RAM, 250 SSD and low cycle original batteries ( lowest was 6, many in the 50-125 cycle range). I stopped selling them around that time, just too old.
@bartonlynch
Ай бұрын
@@lenm2857 Well my deal was not so bad after all.
@clubsnapperuk
Ай бұрын
exposing a scam and selling/promoting a scam ( CCTV cameras)all in one video, its the gift that keeps on giving.
@unbelievablegoodio7176
Ай бұрын
make video about scam products ... here is one: LED headlight bulbs with Halogen bulb mounting. Like H4 or H7. I go not in details, tons of them on Amazon and ebay. Selling not even legal because of faked CE marking. Plus, in UK are such bulbs a MOT failure, hence anyone having such LED bulbs in the car instead or original halogen bulbs drives around without MOT ... great market, nobody cares, but the government amended the MOT test regulations, so they know ... Now look up Amazon listing. Not one mentions that these bulbs are not for road use, and that the CE accessment is a fake, ignoring health and safety of the people in the country ... I can give you more things, you have not enought to watch all such videos
@ronlevin2339
Ай бұрын
next time buy only from private sellers, that only sale their own MacBook's
@DJDarren80
Ай бұрын
Yeah. Last time I bought a used MacBook from eBay I glossed over all the listings that had pro looking photos. I'd far rather deal with a regular person just trying to sell on their used but cared-for machine.
@ronlevin2339
Ай бұрын
@@DJDarren80 or just don't buy MacBooks, stick with Windows laptops, apple are trash
@xluumu
Ай бұрын
@@ronlevin2339So, you’ve never tried one?
@unbelievablegoodio7176
Ай бұрын
lol. Ho do you know who is genuine private? Here in UK is on gumtree a ton of sellers of used cars, private. I was just wondering why all these "individual private sellers" had the same phone number ... ab bit searching ... oh, a shop selling crap cars, such idiots. A short notice to the Inland Revenue to maybe check the tax payments behind all these "private cars" ... Well, the listings changed for a while to a lot less private ...
@unbelievablegoodio7176
Ай бұрын
@@ronlevin2339 and put Linux on it.
@onlinedelusion
Ай бұрын
This is so crazy, because i literally was thinking of buying a 16 Inch Macbook Pro... I bought it in another place which was the best decision, but I cannot believe this. Thank you!
@eddiegardner8232
Ай бұрын
Hard to imagine why anyone would pay $430 for nine year old Intel Mac, when they could buy an M1 Air for little more than that, and get a 1-year real Apple warranty, a new Apple battery, a new SSD with no write cycles, a new keyboard and larger touch pad, unscratched case, and compatibility with current and future Apple software, as well as day-long operation on battery.
@constitutionalright827
Ай бұрын
That's the absolute truth.
@SkynetCyb
Ай бұрын
They make it misleading, if you search for a new macbook they'll find these with the current year in the title, if you don't know much what you want or are getting, you can easily get scammed.
@Kennypeagler
Ай бұрын
Computer was so bad, Luke didn’t even want in the house anymore lol
@i3_i9
Ай бұрын
You should file a lawsuit for impersonating you to sell there products.
@DMoneySmooth
Ай бұрын
Luke, I’ve had a similar experience, except on the sell side. To make a long story short, I started a small business that purchased used and broken Apple Products from retailers, repaired them (Yeah, I completed the training), the sold them (with warranties and limited returns). Now, I can’t say for sure; however, I believe that one of the competitors would buy my products, hold them, then return them just before the return period ended. At one point, there were eight (8) Macs and an iPad (all working) going through the buy from my store, hold, and return process. Okay, so here is the kicker, all the buyers weren’t from the same address; however, they all were from near by zip codes from the same state. So, effectively, I had no sales, and my small business was kept out of that space. Consequently, I closed the business because this sleazy practice. Crazy, because I had some crazy good product bundles….
@DMoneySmooth
Ай бұрын
Also, a while ago you made a video that asked where had most of the small e-tailer gone from ebay. I think one of your comments was that eBay’s changed criteria for selling wasn’t allowing the small business / individuals to sell broken tech on eBay. Well, my thought is that it was the ‘Sleaz-Squeeze’ that some of the bigger sellers put on the small guys. Time for a new exchange?!?!
@jackburrows5850
Ай бұрын
Elgin, IL is pronounced "L-GIN" (gin and tonic) - someone who used to live in the Chicago suburbs
@skyshabatura7876
Ай бұрын
totally facepalmed when he pronounced that
@jackburrows5850
Ай бұрын
@@skyshabatura7876 same man
@cmedeir
Ай бұрын
That’s okay , I was surprised when he pronounced Illinois wrong. Should be “ILL-UH-NOISE”.
@jackburrows5850
Ай бұрын
@@cmedeir 😱😱😱
@cmedeir
Ай бұрын
@@jackburrows5850 😁
@pearelectronics3083
Ай бұрын
I have noticed a similar operation going on in Australia with iPhones, I’ve seen iPhone 6 and 6s listings from these kinds of sellers for $150 to $200, for perspective these devices usually sell for $40 to 60 used
@ArasDigital
Ай бұрын
You can actually sue for your domain name as is obvious squatting.
@yannisgk
Ай бұрын
i agree!!!
@GetJesse
Ай бұрын
Excellent video. Spread this around everyone!
@Bamahut
Ай бұрын
I've got one issue with you in this video, you go at them for using 3rd party components especially the battery. As much as I agree, you should use OEM parts as much as possible but with Apple you will have almost no luck finding new OEM parts from them at all so the only solution are non OEM parts. Other than that I agree, lots of scams and shady "deals".
@protoretro1290
Ай бұрын
As someone who repairs these things. You do NOT cheap out on a battery. That thing can kill. That doesn't mean that it has to be OEM. Some OEMs can be real assholes and sometimes they just don't exist, don't make that part anymore and so on. But you get your battery FROM A REPUTABLE COMPANY. It can be a Panasonic battery or if that isn't an option, a Company like Cameron Sino. They make Aftermarket batteries for a lot of older devices, they have a good reputation and their batteries are well made. So an aftermarket battery is not a bad thing. There are good aftermarket battery makers out there. But the last thing you want to do is buy the Alibaba special, that is a death trap.
@TheCentristChad
Ай бұрын
They stole Luke's website domain. Genius 😂
@supergeekjay
Ай бұрын
And then when the domain expires it'll get snapped up by one of those domain sharks that will sell it for $2,000 😂
@BvrgGbln
Ай бұрын
When I was first in the market to get a MacBook, I went to eBay to buy one and then, alot of the MacBooks didn't sit right with me and so I got on KZitem and stumbled across your channel. This was 2022. I am so glad I did because I didn't end up buying one on eBay and I just went to Best Buy (there was no Apple Store near me) and got a 2020 M1 chip MacBook Pro. I have no regrets. Thank you for saving me from getting scammed two years ago!
@wertywerrtyson5529
Ай бұрын
What is worse? These people charging 400 bucks for a computer with a bad graphics card that will fail. Or Apple charging 2000 bucks back in the day for the same computer 😂 it’s terrible either way. But seriously this is bad that eBay allows them to do this.
@Ze_Austin
Ай бұрын
First-time watcher here. Jazz is such a great choice for an outro
@seth8629
Ай бұрын
Wait, what Luke? Yes what they're doing is illegal. It's deceptive and misleading - a big no no under FTC Act and state equivalents. I'm not saying anyone is going to do anything about it but yeah it's illegal.
@dakolev
Ай бұрын
Glad to see big creators engaging with this issue, the word needs to spread! And give Luke the domain back, for shwag's sake!
@viziobehringer3633
Ай бұрын
This could've been a 5 min video
@XaeqtR
Ай бұрын
Wild? The amount of commercials you put on your vids, thats WILD
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