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During a recent Michigan snowstorm, Ernestine “Tina” Brighton was feeling nervous about traveling to her medical appointment. There was a foot of snow on the ground when the driver of Ford’s new GoRide transportation service arrived to pick her up, but as he assisted her into an outfitted Ford Transit, secured her wheelchair for the ride and began the journey, Brighton said she couldn’t have felt safer or more comfortable.
What’s more, she made it to her appointment on time, then back home to Beaumont Rehabilitation & Skilled Nursing Center, where the driver helped her inside and dropped her papers off with the staff before departing. Brighton has been a fan since the GoRide pilot began in late 2017, and is happy to keep using the service now that it’s officially providing non-emergency medical transportation for Beaumont Health.
“The first time I went in a GoRide, it was so clean,” said Brighton. “You felt really secure. The drivers were excellent - they were very kind to me. I can’t tell you how much I enjoyed moving to GoRide.”
Looking to raise the bar for patients like Brighton who need help making it to their medical appointments, Ford is launching its new GoRide non-emergency medical transportation service in Southeast Michigan, covering more than 200 facilities within the Beaumont Health network.
With GoRide, health systems such as Beaumont can easily schedule and book transportation for their patients, ensuring they safely arrive to their medical appointments on time and then get back to the comfort of their own homes or residence facilities. The program features properly outfitted Ford Transit vans that can comfortably accommodate a variety of patients, including the elderly, those in wheelchairs and others with mobility challenges. GoRide also serves patients who simply lack easy access to transportation.
Every year in the United States, missed appointments and scheduling inefficiencies cost the healthcare industry $150 billion, according to a report by SCI Solutions. Proper non-emergency medical transportation such as Ford GoRide can encourage preventative healthcare, get patients home from discharges faster, reduce re-admission rates and the need for emergency services, and prevent missed medical appointments.
“There’s no excuse for the fact that so many people have trouble simply making it to their medical appointments,” said Marion Harris, vice president, Ford Mobility Business Group. “By merging our expertise in vehicles, technology and human-centered design, we’ve created a high-touch, patient-focused service that truly understands and is tailored to patients and their needs. Our service is focused on multiple social determinants of health, and delivers the quality of care and on-time certainty that medical facilities need in order to increase throughput and reduce wait times.”
Негізгі бет Автокөліктер мен көлік құралдары Ford GoRide Non-Emergency Medical Transport
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