👇Compare Fresha to the best salon & spa software alternatives in 2023 below👇 thesalonbusiness.com/software-guide/
@emilysmith767
2 жыл бұрын
Thank you for sharing such a great video on salon software I got too much knowledge from this video and please share more videos like this.
@TheSalonBusiness
Жыл бұрын
Thank you for the kind words! Glad you found it valuable!
@adamkane1888
2 жыл бұрын
Thank you this was such a good run through of all the features and pros and cons
@TheSalonBusiness
2 жыл бұрын
Thank you 🙏
@jessielouheart
8 ай бұрын
awesome, thank you!!
@MrSanko
Жыл бұрын
I have a question, if a client books an appoinment online and they pay cash in person, fresha will also take a % of the money?
@pewpewjuju1278
Жыл бұрын
Did you ever figure this out ? I’m wondering this as well
@HighVoltageNorwich
Жыл бұрын
If you take a cash payment, fresha won't process the payment so there won't be a payment for them to take a percentage of.
@Tocapops06
Жыл бұрын
No I don't think fresha takes percentage off clients using cash
@bruxyjones1346
Жыл бұрын
I’ve been using Fresha for over 2 years now … no Fresha won’t take any money if your client pays you cash.
@ItsyogirlRo
3 ай бұрын
They take it if the person books thru their link .
@roxyvasyliuk6423
10 ай бұрын
Hello, thank you for making this video. Also, I wanted to ask if there is any chance you could help how to edit the deposit policy text? I was looking everywhere but no luck.
@dutterR
Жыл бұрын
Great Video. We want to build our own app. How do we integrate Fresha for booking in our app without having to pay a percentage to Fresha for our already existing salon customers?
@HighVoltageNorwich
Жыл бұрын
You can use the booking system and not process payments through it. There is the option to not take a deposit or full payment.
@TheSalonBusiness
9 ай бұрын
Thanks - yes, you can take payments separately. Unfortunately Fresha does not offer integrations. You can see who does here: thesalonbusiness.com/best-salon-software/
@Ms.slayannie
2 жыл бұрын
this has been really helpful however I want to edit the commotion email that is sent to my clients after they book their appointment, how do I do this?
@janstano2424
22 күн бұрын
did you acknowledge how to do that? have a same problem, thank you
@sheffieldhypnosis
Жыл бұрын
I do not recommend Fresha. The biggest reason is the way the system deals with vouchers. I have made £6k worth of voucher sales in the last 6 months but customers cant use the voucher code when they are booking online. I have had to set up a duplicate of each and every service and make a voucher only option where the client books a zero value massage and adds the voucher code in the notes and I have to manually check the code and manage it that way. I have spoken to Fresha many times about this but nothing has happened and it has been an issue I made them aware of 6 months ago. Added to this if someone buys a voucher for a Swedish massage (for example) at £40 and then we increase the price for the service to £45 (because of the cost of living fiasco) then the voucher is invalid and won't work. The Fresha system can handle basic voucher system requirements. We are now so deep in with Fresha though that the hassle of trying to change £6k worth of vouchers to a different system is even more of a nightmare than staying with Fresha. It is beyond a joke and makes our business look terrible. Do not use Fresha if you have any intention of selling vouchers to customers because the system is simply not fit for purpose.
@PatriciaSolismua
2 жыл бұрын
I had issues with styleseat saying they found me a new clients when in fact they were not. So that gets really annoying.
@TheSalonBusiness
2 жыл бұрын
Hey Patricia, I don't know style seat that well. But would be similar with Fresha. Important to upload existing client data to the system so it doesn't show up as a new client..
@lasanthasamaranayake1984
Жыл бұрын
Fresha Not FREE. Once I created the account they start calling daily asking money to Upgrade. After i refused the upgrade they have completely deleted my saloon Account. I have lost all my customer details as well.
@TheSalonBusiness
Жыл бұрын
Fresha has a subscription free plan but indeed, nothing is free in life.. I have listed my recommended alternatives here - I recommend you check it out: thesalonbusiness.com/best-salon-software/
@kiayamelnyk2783
Жыл бұрын
How can I add say two services in the one booking . So with colour a 1 hr block for colour then 45 gap then 1hour service again in the same person . But with one pick of a service package :)
@upchurchsmusicradio6784
2 жыл бұрын
Can a client pay online a deposit then the rest in person we're trying to find that instruction?
@TheSalonBusiness
2 жыл бұрын
Yes!
@FitNFabulous
2 жыл бұрын
@@TheSalonBusiness where do you add where a client pays a deposit and pays the rest after the service?
@user-hg9rp6ic3g
5 ай бұрын
thanks, if customer book online but he paid in person in my salon is fresha fee applied??
@victorhugodeveloper7236
3 жыл бұрын
Great Video!
@TheSalonBusiness
3 жыл бұрын
Cheers Victor!
@kellywilson8655
Жыл бұрын
Can i integrate my square booking app with fresha booking app so it shows on both at the same time
@TheSalonBusiness
Жыл бұрын
No.. They would not integrate with each other. Why are you using two platforms? Here are my top ones for reference: thesalonbusiness.com/best-salon-software/
@zaaheedaahhassim5523
Жыл бұрын
How do you send client reminders or notifications of appointments via text?
@bruxyjones1346
Жыл бұрын
It’s automated. Once a client books online, they either put their cell phone number, email, or both. Fresha will automatically send reminders to their contact information, you don’t have to do anything !
@TheSalonBusiness
9 ай бұрын
Thanks 🙏
@Active-8-Wellness
11 ай бұрын
I do not have any of the items in the menu that your tutorial is showing.
@TheSalonBusiness
9 ай бұрын
Ok, they have done some changes since I recorded this one - probably why. I should record a new one! Thanks.
@Israel10
3 жыл бұрын
Can Fresha booking and payments can be done without client creating an account?
@TheSalonBusiness
3 жыл бұрын
You can create a client manually in case you e.g. have a drop in or phone booking.
@kirstyelwood7356
2 жыл бұрын
Is there a way to block out 4 set sessions through a day that clients can only book e.g. 10am 11.30am 1.30pm and 3.00pm
@increasedigitalmarketingag7228
2 жыл бұрын
Same question!
@TheSalonBusiness
Жыл бұрын
You can set your calendar availability. Is that what you are looking for?
@scarletelectra1
Жыл бұрын
Can someone run me through the process of making a package of 10x services? it only lets me add 6
@Kelly-ze5nu
2 жыл бұрын
Hi how to visible business online booking on marketplace such as fresha apps for customer?
@TheSalonBusiness
2 жыл бұрын
There's a lot you can do and I talk about strategies for this in several of the videos on this channel. Would start there as an answer here would be too long :)
@deleinepitman3773
3 жыл бұрын
So only clients with Fresha account/app can book appointments?!
@TheSalonBusiness
3 жыл бұрын
Anyone can book. Just that they will create a Fresha account when they book online the first time.
@qareenarehman4931
2 жыл бұрын
Nice
@TheSalonBusiness
2 жыл бұрын
🙏
@delfianpurba5250
2 жыл бұрын
if we have walk in clients and the end of the services they'd like their bills put in the same bill. could we going to merge their bill?
@TheSalonBusiness
2 жыл бұрын
This should be possible at check out where you can add anything to the service. Hope I understand the question correctly. Thanks!
@QDWorld-SwiftUI
2 жыл бұрын
I have a very important question … how to activate Fresha Plus it is not showing anywhere on the portal
@TheSalonBusiness
Жыл бұрын
It could be that you are in a country where Fresha Plus is not yet supported..
We're using fresha system for a long time now. Fresha is really good system and its very easy to use. But im still confused about adding tips in the payment especially in card. Clients giving tips by paying card so if you mentioned in the invoice it will directly deducted in the sales right. Then you can give the tips to the staff (as a cash) who did service. And it will not affect the cash at the end of the day.Please help me about this issue coz me and my owner still argue about this.😅
@ChrisMWilson
10 ай бұрын
Does anyone have experience using the Fresha S1 POS unit? I can't find any information on it anywhere… what's the benefit of using their POS say over something like Square?
@TheSalonBusiness
9 ай бұрын
I haven't tested it so cannot comment (will try to get one). I do however compare some options (including square) here: thesalonbusiness.com/best-salon-pos/
@saulite7727
2 жыл бұрын
Hello. My customers recive email reminder, how can I set message remainder. Many thanks
@xinyuanwemero8890
2 жыл бұрын
please check my page and know the answer
@TheSalonBusiness
Жыл бұрын
You should be able to have both or choose what type of message you prefer. Check out notifications in the settings section.
@jakubhladik5898
Жыл бұрын
Would this work for a place that had large group bookings? Like 5 to 10 people, with a 50 person capacity limit you can set so it doesn’t get overbooked?
@TheSalonBusiness
Жыл бұрын
I don’t think you can do group bookings.. it’s on the wishlist from users: support.fresha.com/hc/en-us/community/posts/115002176285-Classes-and-Group-Bookings
@paulomatusse2228
Жыл бұрын
Hello, is it possible to import sales from Excel files?
@louisrogissart5383
2 жыл бұрын
you think this is also usable for other activities? I'm a canyon center and i'm looking for a booking system for a sport activity. Or is this onnly for salon en spas?
@TheSalonBusiness
2 жыл бұрын
It's built for salons and spas. You could of course use it for other things but there will probably be features in there that you don't need. So really depends on the features you need and if you get that from the platform then why not :)
@danielabonilla1046
Жыл бұрын
Is it possible to use a square system for payment with fresha?
@TheSalonBusiness
Жыл бұрын
I don’t think you can integrate the two. But you could manually enter payment amount..
@dann2181
Жыл бұрын
Thank you for the video! I am hoping you or someone can help me with block bookings. My business allows clients to purchase courses of 5 or 10 sessions. Can they select 5 different appointments until one transaction? Thanks!!!
@TheSalonBusiness
9 ай бұрын
I think what you are looking for are bundles/ packages. Basically, you buy 5 services at the same time and just redeem against that when you book. Most software here would support that: thesalonbusiness.com/best-salon-software/
@thenewbiegardeneruk4575
2 жыл бұрын
Can you set up online booking from your own site and disable being visible on the marketplace? I have lots of clients and cannot really accomodate new clients at the moment. Appearing on the marketplace wouldnt benefit me in anyway
@TheSalonBusiness
2 жыл бұрын
Yes, you need to activate your account for the market place manually. Thus, if you don’t do that, you cannot be found there. You may lose some other benefits though..
@_RoyCastro_
2 жыл бұрын
Unless I’m wrong, it seems like online booking is only available if the profile is listed on the marketplace. I have the same problem and I didn’t want to list myself on the marketplace for new clients, so if anyone can clear this up it would be really helpful.
@thenewbiegardeneruk4575
2 жыл бұрын
@@_RoyCastro_ I received a reply from Fresha and you're absolutely right. If you're listed on the marketplace, you are able to access the upgrades features. Without it, you can't .
@michelleburell3743
Жыл бұрын
Do you like square over Vagaro best?
@TheSalonBusiness
Жыл бұрын
I just updated my comparison guide - thesalonbusiness.com/best-salon-software This should help you understand which platform is right for you
@rolorousseau7006
10 ай бұрын
How do i see all the clients birthday dates to give them a call if its their birthday ???
@TheSalonBusiness
9 ай бұрын
Not sure but sounds like a reasonable thing for the platform to support so I would be surprised if you cannot do it..
@desireestrydom1617
Жыл бұрын
Where do i set the commission structures on retail and treatments for the staff
@TheSalonBusiness
Жыл бұрын
I'm not sure if Fresha supports it. You can check out alternatives here: thesalonbusiness.com/best-salon-software/
@jourdanchen1863
10 ай бұрын
Anyone have any idea if my customers will get an email or invoice after the service being done/completed ? as this wasnt covered in the video , thanks in advance !
@TheSalonBusiness
9 ай бұрын
I believe you can setup and email to go out after. More details here: thesalonbusiness.com/best-salon-software/
@HealAfricaSA
2 жыл бұрын
Does anybody know if you can embed a Fresha booking form on your website?
@TheSalonBusiness
2 жыл бұрын
Unfurtunately not. You need to link out to the booking page.
@Nasseralnwiser
Жыл бұрын
When I contact them they said there is a foundation fee for training and making the app for you around 1800$ just paid for once ???
@TheSalonBusiness
Жыл бұрын
Hmm, I have not heard about that. You can check out my top alternatives here: thesalonbusiness.com/best-salon-software/
@simengwu7581
2 жыл бұрын
Hi, I just set up the Fresha partner, then I saw two appointments, is that real customer booked?
@TheSalonBusiness
2 жыл бұрын
Check if they “look real”. It's possible that Fresha also creates an example as you go through the setup guide.
Hi, can you put personal things in your calendar and repeat it weekly? Eg, netball training
@HighVoltageNorwich
Жыл бұрын
You can certainly "grey out/book out" time so it appears unavailable. I don't thing you can automate it to repeat weekly. You would have to do that manually.
@Ch-tf1bc
2 жыл бұрын
Do you guys have a customer service phone in the us ? That I can call
@TheSalonBusiness
2 жыл бұрын
Hi, Fresha has a very good help center and email support. No phone though. Regarding TheSalonBusiness, we reserve phone support to our paying members but you can reach us via email.
@damnitshanna
7 ай бұрын
How do you get your 1099?
@carpediemwithLesli
2 жыл бұрын
Can you use an tablet for this at the salon? Or do you need a laptop?
@TheSalonBusiness
2 жыл бұрын
You can use a tablet with the app 👍
@nouvalriansyah4305
2 жыл бұрын
Is that really no fees ? Cause there's no support for our business in Indonesia
@TheSalonBusiness
Жыл бұрын
There is no subscription fee. You’ll still pay credit card transactions and then f you get new clients through the marketplace.
@zainabeo2506
3 жыл бұрын
I'm trying to change the booking times to 10, 12, 2 and 4. How do I do this?
@TheSalonBusiness
3 жыл бұрын
Can you explain a bit more what exactly you are trying to do? Thanks
@huongistalkinggmail5251
2 жыл бұрын
Can you give me some average statistics of percentage of online booking VS. Total appts, or average number of online booking per stores or any kind of online booking statistics. I don’t really have any positive feedback from end users.
@TheSalonBusiness
2 жыл бұрын
This will vary by country. Many countries ave more than 50% of booking going through online today.
@bethrees3006
2 жыл бұрын
How do you keep notes when you have repeated it?
@TheSalonBusiness
Жыл бұрын
Not fully sure I understand. You should be able to keep all notes you make on a client.
@lincy_kokita
11 ай бұрын
How do i record tools on fresha?
@TheSalonBusiness
9 ай бұрын
Are you looking for a way to track/ book resources?
@sabrinagelmontesor4884
3 жыл бұрын
Question for you: I owned a business ,but not a beauty salon , recently I am eager to build a salon business with zero experience, I am not certified beautician not even know how to color a hair.. . is it still possible for me to have a successful salon bez? Hoping for your response. Thank you!
@TheSalonBusiness
3 жыл бұрын
Would suggest you go work for someone with experience first :)
@starbeautybodybrowzshow2968
2 жыл бұрын
Yes you can still run your salon business, you can hire a person who know how to do it and then learn from them .
@sabrinagelmontesor4884
2 жыл бұрын
@@starbeautybodybrowzshow2968 thank you for this powerful advice.🌄
@seasons7714
Жыл бұрын
كيف اتعلم مع مترجم
@SomewhatHonest
2 жыл бұрын
didn't see how to edit the services i provide
@TheSalonBusiness
Жыл бұрын
It's pretty straight forward. Just go to services and edit - you'll probably he able to figure it out :)
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