The Housing Ombudsman's Investigator, Kaycee, discusses an example of complaint handling good practice involving Lewisham Council.
The complaint is about the landlord’s handling of the resident’s concerns about a communal boiler system operating in a basement beneath her and theft of her electricity supply.
Find out more online: www.housing-ombudsman.org.uk/...
Негізгі бет Good landlord practice Lewisham council
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