Here are 5 steps on how to apologize to someone you've hurt.
1. Acknowledge that you were wrong and own up to your mistakes. For example, you could say: "I am sorry I upset you."
2. Don't blame others for your actions and behaviours. Keep it about you. For example: "I am sorry that I acted this way earlier."
3. Don't make excuses for your actions. You could say: "I know what I did was wrong and there's no excuse for my behaviours."
4. Express regret and let them know you feel bad about hurting them. For instance, you could say: "I've hurt your feelings and I wish I could take it back."
5. Ask for forgiveness. You could say: "Can you please forgive me? Is there anything I could do to help build your trust?"
Remember that a sincere apology is the one that communicates genuine empathy, remorse, and regret.
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