Nothing of theses worked. Somehow my mic is damaged. A shame, very expensive headphone. Conclusion for me, not to buy Jabra again.
@HeadsetAdvisor
5 ай бұрын
Sorry to hear your experience, did you try contacting Jabra to get a warranty replacement?
@katarinacvejin7097
2 ай бұрын
I have the same experience with my Jabra Evolve2 65. Never buying Jabra again.
@TobiTheHood
24 күн бұрын
Same with my Jabra Evolve2 75 for the second time. Not getting a replacement. This was my last Jabra headset.
@seekerofsense
8 ай бұрын
recently, the Jabra microphone has not been working with Teams on Windows 11 via BT
@HeadsetAdvisor
8 ай бұрын
Did you follow the steps in this video? We don’t typically recommend using BT directly to the pc but rather use the Link usb adapter.
@yesmanhk
3 ай бұрын
@@HeadsetAdvisor i have the same issue after the windows update , not working anymore. tried all firmware, reinstall, update all drivers, none of them works
@duvarakeshvenugopal2818
4 ай бұрын
Hi Dave,I am using Jabra evolve 75 ..I did all the troble shoot which you had mentioned on the video but still no luck and the issue is my mic is not working only during to calls and meeting..when I try to record using same the mic it is absolutely working ..could you please help me if you have any troble shoot for this issue
@moneydozen
7 ай бұрын
The main problem with the Evolve2 models are not the headset but the USB Bluetooth dongle. When I connect my headset directly into my devices either to my computer or phone, it works perfectly but once I use the Bluetooth dongle that is included in the device, my voice either stutters or sounds robotic. This is an old issue and it seems to be back again with the latest firmware.
@HeadsetAdvisor
7 ай бұрын
Strange, that's not a common experience when the headset is working properly. Did you try contacting Jabra to see if they could help with a resolution?
@moneydozen
7 ай бұрын
@@HeadsetAdvisor I'm on my third unit all same issues with Link 380, without it, everything works fine. I live in Japan by the way. This is for Evolve2 55.
@HeadsetAdvisor
7 ай бұрын
@@moneydozen that's odd because that's how most customers connect this headset and it works great.
@moneydozen
7 ай бұрын
@@HeadsetAdvisor Thank you for replying. I finally found the culprit, my USB hub was shorting my laptop causing havoc not only to Link 380 but to all my peripherals as well. After removing the faulty USB hub everything is working fine including using Link 380! :)
@HeadsetAdvisor
7 ай бұрын
@@moneydozen glad to hear you found the root cause 🙂
@claudiubonis4302
5 ай бұрын
The model of jabra in the video has microphone connection on ribbon type thread and same as old model is damage by movement up and down .........so an other fizicaly damage not setup from soft
@suds8079
6 ай бұрын
Thanks for this video but sorry so to say that nothing works for my Jabra Evolve 2 75 USB A Black. Within few months of purchase, when connected to Bluetooth with my Samsung or iPhone, both updated to the latest version of respective software, the person on the other end cannot hear my voice. When connected to the windows laptop with dongle it has the same issue on Teams call. Even if I shout to the top of my lungs the caller cannot hear me. So basically rendering this expensive piece of s**t useless. This is not some cheap $50 headphone it is frickin $300 device and Jabra has to come up with a solution to this frustrating microphone problem. Shame on them!
@dtitan1993
7 ай бұрын
Hi, I have the Jabra flex 2 65. THe mic drops off in the beginning of meetings and then its fine for awhile . Is this something anyone has noticed with the 65 flex 2?
@dtitan1993
Ай бұрын
@headsetadvisor still having this issue. Have you heard from others having this issue?
@tutobass2.02
5 ай бұрын
My Evolve2-30 micro did not work, even follow up all these tips, I had to Roll Back Driver and it works again. System-->Sound-->Advaced-->More sound settings-->Right click on Headset Microphone-->Properties-->Controller information Properties-->Driver-->Roll Back Driver
@HeadsetAdvisor
5 ай бұрын
Awesome! Thanks for the information
@chantaevalentine
Ай бұрын
How about five 9? My engage 50 does not cancel out any noise on anything but Zoom and Teams
@HeadsetAdvisor
Ай бұрын
Zoom and Teams has noise suppression built in so you may want to consider adding a noise canceling software like neep.com
@oliviermoi4259
2 ай бұрын
Thank you so much, I Will check in the settings. My prob is that the jabra link goes in Red but I didn’t do anything wrong, I Was phoning. Do you have another thing to check ? I have Jabra Evolve2 85 & his 380 dongle
@HeadsetAdvisor
2 ай бұрын
hmmm... here's the steps I'd do 1) unplug dongle, turn off power on headset, plug dongle back in, turn headset on. 2) Update firmware on Jabra direct software 3)On that JAbra direct software go to the pairing tab, disconnect the evolve2 85, then put the 85 in pairing mode by holding the power button down for 3-5 seconds until the small led flashes red/blue and re-connect pair it to the link380 dongle. 4) If that doesn't work I'd contact Jabra tech support.
@oliviermoi4259
2 ай бұрын
@@HeadsetAdvisor Thank you so much, I will kiss you on your 2 cheeks !!!
@dennistrousers1
4 ай бұрын
I just can't configure my Evolve 85 link 380 dongle to be the default no matter what I do. I use a mix of MS teams, google and chrome. I've disabled everything except the 380 link on sound settings and ms team but somewhere, the laptop just keeps picking up either the headset mic or the boom, which ever it decides.
@HeadsetAdvisor
4 ай бұрын
If ordered from Headset Advisor, please contact us so we can assist further. Otherwise, we recommend contacting Jabra for tech support www.jabra.com/supportpages/jabra-evolve2-85/28599-999-899/contact-support
@dennistrousers1
4 ай бұрын
@@HeadsetAdvisor thanks for the reply. I work for a large organisation so i can't download Neep or any other software. I use chrome. edge, ms teams app, and five 9 smartphone. Getting any decent noise cancelling or dynamic hypercardioid mic (without xlr) is nigh on impossible. I'm not even bothered about bluetooth - all i want is a robust wired, over-ear, closed back, noise cancelling or hypercardioid/dynamic mic usb headset that can deal with the above but there aren't any
@HeadsetAdvisor
4 ай бұрын
@@dennistrousers1 you're exactly right. We're not aware of any other solutions to work like you'd want either and is why neep was created but does come at the downside of needing company approval to be downloaded. Your company finds this to be a big enough problem company wide, maybe they would consider the software for the future.
@desolaojotu8146
3 ай бұрын
Unnecessary bulky packaging for it to work from the jump. I opened the box myself and yet only the right ear works, tried troubleshooting severally with no success. A big fail if you ask me
@HeadsetAdvisor
2 ай бұрын
Sorry to hear that. Did you request a warranty replacement from Jabra?
@vertigobridge3024
7 ай бұрын
Great video, but I'm still stuck. My Jabra 75 connects and works perfectly with my cell phone (and use in MS Teams). On the PC, everything is paired and looks good in the Jabra Direct app. The headset works for listening to audio. Sound settings shows Jabra Link 370 as the output device. The microphone does not show up as a device. I've tried everything in the video. I also unpaired the headset from the USB dongle and then re-paired it. If the microphone didn't work with the cell phone I would think it was the Jabra 75 itself. This seems like a Windows issue.
@HeadsetAdvisor
7 ай бұрын
Check to see if you have a setting in your computer called "intel smart sound USB or Digital microphones" Go to your start menu > device manager > sound and video game controllers > if you have one of these intel smart sound settings, disable them and restart your computer to see if that helps.
@vertigobridge3024
7 ай бұрын
@@HeadsetAdvisor Thank you so much!!! I was about to open a ticket with my company helpdesk, figuring it would take a long time to resolve (if ever). This did the trick. I've had this working for years, so I'm not sure what changed (possibly a Windows update). Thanks again!
@xpdz0
8 ай бұрын
It didnt seem to help me. I was gonna change the hz on my pc once and after restaring my computer my mic suddenly had stopped working and nothing has worked until this day and i had to use airpods to talk to my friends. I tried refixing the headset as my airpods had gotten weaker but now i have half working airpods and a jabra evolve 75 with no mic.
@HeadsetAdvisor
8 ай бұрын
Another thing you can try is go to your Device Manager > Sound and video game controlers > Check to see if you have a setting called "intel smart sound digital microphones", if so disable this, restart your computer and see if that helps.
@xpdz0
8 ай бұрын
Where do i find this setting. Do i have to go into properties or is it a device. If so i did not find this device nor setting.@@HeadsetAdvisor
@HeadsetAdvisor
8 ай бұрын
@@xpdz0 you have to go to your start menu then type "device manager"
@xpdz0
8 ай бұрын
I understood that part but what after.@@HeadsetAdvisor
@tylerbankston4533
5 ай бұрын
@@HeadsetAdvisorFYI i have the 75 model and my mic doesn’t work and I do not have these in my device manager.
@claudiubonis4302
5 ай бұрын
The waranty can not rezolve bad design , change ing the products wil not rezolve the problem if the device has bad design ,it s just a matter of time til they broke again and so and so, The solution is to pay more attention at research and testing them before they put on the market .
@Guffvjkyy3j2j
7 ай бұрын
Mines snapped in half audio isn’t working I’ve only had for 2 weeks blame fn anyway would they still replace ?
@HeadsetAdvisor
7 ай бұрын
It's worth contacting Jabra to see if they will replace it but usually physical breaks aren't covered.
@peterkwong4421
8 ай бұрын
Hi Dave, this solution is mainly for Windows machine and do you have a similar solution for MacBook? Secondly, I read on Reddit that there are quite a lot of Jabra Evolve2 75 users had boom mic (physical) issues like cutting out their voice and/or sounds like a robot after using their headset for some times, do you know if your solution can address that issue? Thanks a lot.
@HeadsetAdvisor
7 ай бұрын
Give the Orosound Tilde Pro a look, it works with Mac or Windows fine. kzitem.info/news/bejne/o5Vvl6p5qnuTlagsi=aM2N6KokUp9OBv13
@peterkwong4421
7 ай бұрын
@@HeadsetAdvisor I get what you are saying ;-) Thank you.
@HeadsetAdvisor
7 ай бұрын
@@peterkwong4421 🙂
@thebosha90
3 ай бұрын
Sounds like it’s better to avoid buying any Jabra evolve2 headset. If a dedicated video was published solely for addressing the issues with them, then the headset just sucks.
@jeevanrajr2680
26 күн бұрын
I'm using Jabra evolve2 75 from last 10 months. Now the mic is not working properly. I bought it for 46k INR and I'm thinking that I wasted a big amount by buying this worst product. I will not go for Jabra product here after.
@HeadsetAdvisor
Күн бұрын
You can always submit a warranty replacement with Jabra it’s covered for 2 years or you can trade it in with us email info@headsetadvisor.com
@claudiubonis4302
5 ай бұрын
WHAT if the microphone not working ? the problem wil not rezolve with what do you talking in video this is just setup the headphone, i m intersted of fizicaly damage what is the solution ........old jabra has problem with microphone wire , cut the wire at rotating mic plastic.
@HeadsetAdvisor
5 ай бұрын
If physically damaged, you'd want to contact Jabra to see about getting a warranty replacement.
@claudiubonis4302
5 ай бұрын
I'm talking about service them repair outside the waranty , all electronics not just the headphone has bad reputtion to broken a few days after waranty expire. I discovery at all model and brads bad executions flow in design ......so , thank s for answare but is not what i was hopping.@@HeadsetAdvisor
@HeadsetAdvisor
5 ай бұрын
@@claudiubonis4302 wish we had a better answer for you. We haven't attempted to repair this.
@user-ri4dk2gm1b
8 ай бұрын
thanks for this!
@HeadsetAdvisor
8 ай бұрын
You're welcome!
@desolaojotu8146
3 ай бұрын
This headphone is horrible. One ear is not working from the get go which is why I’m hear and still can fix it
@aaronytdev
13 күн бұрын
I watched the entire video just to find out it was on mute. Oof.
@HeadsetAdvisor
12 күн бұрын
😓😄
@freelancernaeemtalukder100
8 ай бұрын
Hi, I saw your KZitem channel video and understood that Very nice video. You have 30.3k subscribers but videos are not more watched and subscribers because your video is not SEO. I have analyzed and realized that your KZitem channel is not progressing and improving. It is responsible for: 1. Not SEOing channel videos properly. 2. None of your videos have good tags. 3. There is no good tag in the channel. 4. Keywords used are not researched properly. 5. Videos are not promoted properly. 6. The description is not attractive. Do you want KZitem full services can I help you?
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