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@phamthanhluanbgnb
2 жыл бұрын
It worked when i recovery from a android phone to android phone. But I can’t recovery from android to ios.
@zoeyoneohone
2 жыл бұрын
This must be out dated. The process that you explained no longer happens. I am not prompted with a recovery message upon downloading the app on my new phone.
@Yasmin-pi5pr
2 жыл бұрын
you have to scroll down, you ll see it!
@liedebunker1253
2 ай бұрын
It's not outdated. I just used it to transfer my account to my new phone. It's July 1, 2024 today.
@ibrahimaleleiwi5471
Жыл бұрын
what if you lost your phone that had the Authenticator App and you want to restore your Authenticator App to a new phone?
@pluto762
Жыл бұрын
Great. But the video (and the app) assumes I'm moving from iOS to iOS and from Android to Android, not from iOS to Android or vice-versa. And we still have no way to export accounts WITHOUT using the backup! How about just allowing to scan a QR code, like Google does? No need for your accounts to get to the cloud. You can keep them all in your Authenticator. Ok, sorry, but to me, this is something someone should have already thought about and implement a solution for it. Cause it's not at all uncommon, and there's no way to get your accounts from iOS to Android.
@user-ro2kv6rs1s
5 ай бұрын
That is the reason I abandoned microsoft authenticator and went with google authenticator instead. It is really frustrating not being able to transfer your codes form one OS to another different OS. I suggest anyone to go with google authenticator. More user friendly, and the passage from one device to another is just 1 click
@yousefriis8955
Жыл бұрын
Didn't work for me, my accounts data and passwords did not transfer from android to iPhone. Looks like it's stored on the phone with encryption. Turned on backup and deleted it and then backed up again uninstalled authenticator from iPhone and resintalled it logged in with same account... Nothing shows up on new device except the Microsoft account alone. Is there another way?
@Saintathantwinpeaks
9 ай бұрын
It must be done manually. The easy way is only possible if you are staying within Android or within IPhone.
@captainnevica7781
3 жыл бұрын
Thanks Max. I’ve had a nightmare moving Microsoft’s Authenticator from an iPhone7 to an iPhone12 Mini. Your video finally resolved my issues.
@MaxDalton
3 жыл бұрын
You’re most welcome. Very glad this helped you out.
@User303-y1w
2 жыл бұрын
Why did u get 12 mini,the 11 pro max is cheaper and with a bigger screen
@DPaquette
2 жыл бұрын
@@MaxDalton No this video did not work on the IPHONE 13 Max Pro from Android. Is there something else we need to do to get these accounts to transfer over to the IPHONE? It only shows the one account a personal account the work accounts do not show up.
@Saintathantwinpeaks
9 ай бұрын
@@DPaquetteTransfers between iPhone to Android and visa-versa can only be done manually.
@Nonius9
2 жыл бұрын
It doesn’t work if you move from one OS to another, i.e. from Android to iOS.
@jimlloyd1854
2 жыл бұрын
Maybe, I saved myself some trouble! The "Move to iOS" app kept crashing on my old LG phone. I am basically starting over on my iPhone.
@douglasemsantos
2 жыл бұрын
Thank you! I've been trying to do so, and it really doesn't work
@soulbonus859
2 жыл бұрын
Exactly and I need to know howwww
@portman8909
2 жыл бұрын
This app is trash. Google’s is way better.
@3uphoric
2 жыл бұрын
Does not work moving between Android and IOS. They only backup to the respective OS cloud area. :(
@luigichen1770
Жыл бұрын
I'm trying to recover my authenticator settings from and Android Phone to an IOS phone, although it seems that on the IOS phone it only accepts to perform the Recovery of a backup performed on iCloud. Seems I'm stuck because of course the Android phone doesn't perform the backup of the accounts on the iCloud.
@ryanhenderson9331
2 жыл бұрын
This is only for iPhone - iPhone or Android - Android transfer.
@DavidJones-tx4yf
2 жыл бұрын
Please let people know, at the start, that this only applies to Microsoft 365 consumer or family accounts and not any of the Microsoft 365 business, school or enterprise accounts.
@e-trial3497
2 жыл бұрын
I like to find out what the exact steps are then, for moving an Authenticator app to a new phone for a Work or School account. I have serveral business tenants in my Authenticator app.
@sirgongalong
Жыл бұрын
You’ll need QR codes for each and everyone of them so a backup is pretty much useless…
@richardspedding2648
2 жыл бұрын
its asks for a QR code on some accounts to finish recovering accounts how can you do this when you cant use the authenticator app
@sandydeng5758
2 жыл бұрын
How would I go about moving Microsoft Authenticator keys into a different authenticator app? Is there any way to export instead of backing up to cloud?
@michaelnevsky7622
Жыл бұрын
Hi, is there any way to move the authenticator app from an old phone to a new phone WITHOUT any access to the old phone? I had to get a new phone because my old one broke
@NatureWhichSurroundsUs
Ай бұрын
Thank you very much. It was hard to find a nice step-by-step instruction for this.
@jimlloyd1854
2 жыл бұрын
I wish I had found this video BEFORE I loaded Authenticator onto my new phone and started using it! So, I have some stuff working on my new phone, and haven't yet decommissioned my old phone. Joy... I am not sure if I can just wipe my old phone and send it off for the trade-in rebate, yet.
@lgnmskyer5643
Жыл бұрын
5/14/23 THANK YOU. Your instructions were easy to follow and worked the first time. Thank you!!
@NawafSulaiman
3 жыл бұрын
Hi, please help if u know how to solve my problem. Am moving the authenticator from iPhone to android & i already did all the steps but when i try to recover on android & after putting my email a message shows says i don't have back up on this email. Even when i check the recovery mail on the iPhone ver. It shows the same email & the latest backup update shows same date & time on the iPhone (that already backed up).
@YourFriendJeff
2 жыл бұрын
I am having the same issue, i think it has to do with the backups being stored in two different servers so Android backup to Microsoft's servers aren't recognizing that you have your backup in iCloud (apple's servers). I am having the same issue and that is my best guess
@patconsult
2 ай бұрын
I do not need or want this thing at all. It is impossible to get a PERSON on the phone at Microsoft. Does anyone have a suggestion?
@katerina9431
Жыл бұрын
Doesnt work for me, says unable to recover apparantly back up is not stored with the email I put in. I tried both of my emails, none of them apparantly is right which is just weird
@shawnparks643
2 жыл бұрын
Thanks!!!! I agree with many of your fans . . . easy to follow the steps!
@MaxDalton
2 жыл бұрын
Very glad this helped you out. Thanks for the kind words.
@computeranalyst5737
Жыл бұрын
Thank you, Max! The explanation was clear and easy to follow.
@zodonsk7330
Жыл бұрын
Is there anyway to add account directly to new phone without old phone
@angelrojas1124
4 ай бұрын
Man, was this helpful. Thank you!
@pankypatidar
Жыл бұрын
Thank you, It helped me get started on new iPhone!
@angelageter5441
2 жыл бұрын
Perfect! You got right to the point and gave easy to follow, detailed instructions. Easy Peasy! Thanks!
@miszczu1088
2 жыл бұрын
I have a question. if I have transferred accounts to a new phone. and on the old one I deleted the applications and formatted the old phone, will the codes work somehow on the old device? sorry for my broken english
@grahambrown5874
3 жыл бұрын
After following the instructions Authenticator required me to scan the Q code for every account and I don’t have access to these, so restoring the backup only partly restored the service, but it is unusable for me. I have had to retain the old phone.
@MaxDalton
3 жыл бұрын
And you backed up the accounts on your old phone and they didn’t show up on the new phone?
@grahambrown5874
2 жыл бұрын
@@MaxDalton I backed up Authenticator to the cloud on the existing phone then installed Authenticator on the new phone and restored the accounts from backup. The problem is every account say ‘Action Required, scan the QR code provided by the organisation to finish recovering this account’. There won’t be a QR code, you have to ask the administrator for each organisation to send you a new registration request, and that is a pain.
@cdm297
2 жыл бұрын
@@grahambrown5874 I am in the same situation
@alamojeff
2 жыл бұрын
@@grahambrown5874 I have the same problem and am looking for a solution.
@nathanwhughes
2 жыл бұрын
Worked for me from android to android 4-17-22 Thanks
@saltycrusader3107
Жыл бұрын
Ok, so afterwords I’m done setting it up, on the new device, can I reset the old phone immediately or do I have to turn off the iCloud backing
@MousaviEditz
Жыл бұрын
Yesssss ! It worked ! Thanks!
@MaxDalton
Жыл бұрын
Awesome. Glad this helped you out. I know how scary it can be to move an authenticator because those things hold the keys to so much, lol.
@invectrum
9 ай бұрын
Worked perfectly. Thank you.
@ericconklin63-SharedVideos
Жыл бұрын
Thank you. Your video helped make it super easy.
@diegoacosta3698
2 жыл бұрын
How do you do this without having a microsoft account (or google, facebook, etc.). I had to use my personal email when installing it for my eployer's onboarding platform, and on my workphone I have a different Microsoft Authenticator account to sign on for work related things. But if I want to sign in to the onboarding platform, I have to use my personal account, which is on my personal phone. I want to transfer this to my work phone, but I can't do the cloud back-up, as the account is not linked to a Microsoft account.
@Aritul
7 ай бұрын
Thank you!
@MaxDalton
7 ай бұрын
You're welcome!
@fernandovasquezponce151
Жыл бұрын
I followed all the step but didnt work, not sure wahts going on.
@TomoJSnapey
2 жыл бұрын
iCloud backup does not work, even though it is setup.. Found out the hard way
@macster1457
2 жыл бұрын
Same here. I had it setup to back up to icloud and when I restored my iphone none of the codes transferred over. Going to switch to different auth app.
@macster1457
2 жыл бұрын
Mine didn't work when I restored my iphone from icloud. The Microsoft Authenticator app was installed, but the codes were missing.
@fufdbuhy44
Жыл бұрын
What did you do to get them back?
@jimiwills4495
2 жыл бұрын
yeah, we love our Roku !
@camerondowse668
Жыл бұрын
Where do I find organisation QR codes?
@DPaquette
2 жыл бұрын
Absolutely is not working, from Android to IPHONE. My account is synched. So why do the other accounts work/school not show up in my IPHONE authenticator application.? The only one that shows up is the one I logged in with.
@portman8909
2 жыл бұрын
Move to the google one. This one is garbage!
@vornamenachname8783
Жыл бұрын
thanks for the video, helped me out to get authenticator to new Android phone 👍
@OliVeeTV
2 жыл бұрын
1,000 thank yous!
@boudreauxish
2 жыл бұрын
Can I have Microsoft Authenticator on both my iPhone and iPad at the same time?
@macster1457
2 жыл бұрын
No, you need Authy app if you want to have multiple devices at the same time which is very convenient.
@joel_zerokogd8457
2 жыл бұрын
An Amazin video, it really works for me, grat job
@TrophyRanger
2 жыл бұрын
I migrated my account to my new phone and received the "successful" message however the OTP codes are different between my new and old phones. The codes on my old phone still work but not the ones on my new phone. Any idea why?
@TrophyRanger
2 жыл бұрын
I found the problem- the time was off on my phone. Once I fixed this, it worked.
@Sajeeb365
2 жыл бұрын
I didn't have cloud backup! In that case, I can not recover the data?
@serenozdemir1507
2 жыл бұрын
hi, have you been able to fix the issue at all?
@ricci.hidalgo
2 жыл бұрын
Great video. What can I do if I have not backed up my accounts in the old phone before selling it to somebody (and have no access to it anymore)?
@jcbaker10
2 жыл бұрын
Same. Technically I'm on the same phone but wiped it.
@viki9034
2 жыл бұрын
@@jcbaker10 did the back up work for you? We have an issue where my partner wipe his old phone but didn’t back up his app. So now we cannot access what we need to
@sunnypal3450
3 жыл бұрын
Sir you explained very well I like it. Sir i have a question that, if we lost our mobile then process will same ??
@MaxDalton
3 жыл бұрын
I'm honestly not sure. Sorry.
@kellysmith5742
2 жыл бұрын
You are the MAN. Thank you
@backtoemocovers
6 ай бұрын
But i didn’t make a backup
@LowVisionUKTerrysView
2 жыл бұрын
excellent video - thank you
@MaxDalton
2 жыл бұрын
You're most welcome. Glad this helped.
@olivernyirenda2472
2 жыл бұрын
My iPhone crashed l want to recovery my Microsoft Authenticator? How can do?
@MaxDalton
2 жыл бұрын
You'd have to have it backed up to your account on your old phone to restore it to your new phone. Otherwise I'm not sure that you can.
@hirs0009
Жыл бұрын
can the poster talk any slower, have to watch in fast forward to get through this
@MaxDalton
Жыл бұрын
I could definitely talk slower, lol. I do that so people who aren't as tech savvy can follow along. I get where that's a little frustrating for people who are better with technology, but my goal is to help the greatest number of people, and I feel like moving a little more slowly and in a detailed fashion helps me accomplish that. But I completely get where you're coming from. Regardless, hopefully this video helped you out.
@andersonwentzel8839
2 жыл бұрын
Tks Mate!!
@deepakkumarprajapati8823
Жыл бұрын
Thanks, it helped
@d.niemann8986
2 жыл бұрын
I did the backup on old phone. The new phones Authenticator App isn't listening all my accounts. Do you how to fix this on the new phone?
@Yasmin-pi5pr
2 жыл бұрын
I only got 2 accounts, of a total of 6
@zuo
Жыл бұрын
It only transfers personal accounts
@YouvensJ
2 жыл бұрын
Lo hice 3 veces y no me funcionó. :(
@krik6449
2 жыл бұрын
Does this work for organization accounts such as my school account?
@MaxDalton
2 жыл бұрын
I'm honestly not sure. Hopefully someone else sees this who can chime in.
@aligray4529
2 жыл бұрын
thank You!!!!
@abeerattia4523
2 жыл бұрын
I can not log into my microsoft account and I had authenticator app, but the phone not connected to the app any more , and now I can not log into my account . and there is an option to log into my account from another device by giving a code to put in my desktop but when i do so they lead my again to authenticator app option can you help me about that??
@serenozdemir1507
2 жыл бұрын
hi, i have the same problem, have you been able to solve the issue?
@peterharvey3896
Жыл бұрын
You made my day
@ujjwalpoudyl536
2 жыл бұрын
Legend mate
@iliza3022
3 жыл бұрын
What if you loose your phone before you can do all this?
@MaxDalton
3 жыл бұрын
That's a fair question. If you don't have your accounts backed up, then I don't know if it's possible to do this. At that point my assumption is that you'd need to use backup codes for your individual accounts to easily gain access to them, and then move them onto your new device. I know that's not the answer you want to hear, but that's the best I can think of.
Hello, I went from Android to Apple. I am 100% sure I had my backup on on my Android, nonetheless I don't see any on my iPhone, is this normal? I guess you'll say yes :). Oh I miss my codes :(.
@MaxDalton
Жыл бұрын
I would assume yes. I'm sorry to hear. My advice for anyone is to try and load critical apps on a new device to ensure access and data. But I get that's not always possible. Who knows exactly what happened, but if you're not seeing those codes and you don't have that phone, then you're probably out of luck.
@zuo
Жыл бұрын
It has problems with transferring from android to apple you might have to set up everything individually again
@portman8909
2 жыл бұрын
Terrible app. Use Google’s instead, much much simpler!
@Giastice
Жыл бұрын
GOD!!!! Thank you
@Robin-rb6qu
Жыл бұрын
i dont see my new codes on the new app
@gen7877
Жыл бұрын
bro same
@Yasmin-pi5pr
2 жыл бұрын
It only recovered 2 accounts, of a total of 6. Why?
@andyb9664
2 жыл бұрын
Only works for personal accs, if those 4 are linked to any ltd or organisation, it won't work as the IT fellas have to "unlink" your old phone first manually.
@portman8909
2 жыл бұрын
@@andyb9664 This app sucks. Google is way simpler in exporting accounts to as many devices as you want.
@mariojosebaezperdomo7838
2 жыл бұрын
My problem is I don't have my previous phone anymore
@zuo
Жыл бұрын
Needed back up codes to access the email that's backing up the authenticator
@ililillilillilil-i5343
2 жыл бұрын
What can you do when you don’t have your old phone ?
@serenozdemir1507
2 жыл бұрын
hi, have you found a way yet?
@zuo
Жыл бұрын
You need back up codes that's the only way
@AmericanSurvival001
Жыл бұрын
Yeah, this is an outdated don't use it. Don't use it!!!
@sanakhversionauto
3 жыл бұрын
So this is basically useless to your this app bc if someone knows your password he can recover your Authenticator and then all your 2FA …
@ps3playerpatrick
2 жыл бұрын
No not really right? Back up is located on your ios or android account. You should have acces to those details before you can get to your back up.
@Yasmin-pi5pr
2 жыл бұрын
Now, at leat, it is asking for a second email , to which you are sent a password. So you should know 2 emails and 2 psws to be able to access it
@klaustrybul3152
2 жыл бұрын
you promised to describe how to transfer the microsoft authenticator to the google (android) authenticator. Unfortunately it is not ion this video. Can you please add this?
@portman8909
2 жыл бұрын
Disable 2 step on all accounts then add them with google. Never use this app again it’s bad.
@SinisterSkyler
Жыл бұрын
stop with the extra sentences, get straight to the point.
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