Infrastructure & platform mgmt - ITIL4 Technical practice
In this series I am going through the ITIL 4 practices and in this case, the technical practices.
Ok so lets get to it and start on infrastructure & platform mgmt, from the TECHNICAL MANAGEMENT PRACTICES ( remember 3 of them ? deployment mgmt, infrastructure & platform mgmt and software development mgmt)
Reminder - A practice is a set of organisational resources designed for performing work or accomplishing an objective ‘
In the context of ITIL4, having the right infrastructure and platforms are critical to deliver the value to your organisation. The ITIL4 infrastructure and platform mgmt PRACTICE is from the technical management practice and this video talks through the items to be thought through.
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