Lead management in Zoho CRM can be a confusing topic especially how it works.
In this video I explain whether you even need to need to create a Lead depending on what you are trying to do.
The topics I will cover are:
- Definition - What is a Lead
- Parts of a Lead
- Qualification
- Lead Conversion
- Scenarios
- Common Mistakes and Misconceptions
Check out the article on this topic here: thecrmtrainer....
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