The Solomon Group's Chief Executive Lynette Donohoe shares insights on their and NZWTS experiences on using a holistic learner supports approach in this learner success capability session. The Solomon Group is a Māori private training establishment.
The holistic learner supports is one of seven learner success capabilities that underpin a whole-of-organisation, learner-centred operating model. It focuses on planning and integrating critical learner, academic and personal supports into a seamless, culturally conscious, timely experience designed with and for every learner.
Through a proactive model of outreach, advisers check-in at key decision points along a learner’s educational pathway. This may require a fundamental redesign of advising - one that entails new roles, not only for staff with formal advising roles but also for all other academic and professional staff, so they understand their role within the holistic system.
To help inform proactive outreach, organisations should also consider how to enhance their information systems so learners and advisers can monitor academic progress and engagement.
The Tertiary Education Commission, alongside the tertiary education sector, hosts a series of capability sessions/panel discussions. These knowledge building sessions aim to better connect the sector and share insights.
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