Hi, interesting video and great Poly product. I don't understand, can also run this phone with SIP protocol? Or does it work only with skype or Microsoft teams? Thanks
@ProfoundDarkness1
3 жыл бұрын
Dark Theme is life!
@thrawn9999
4 жыл бұрын
Love the pr0n music :)
@blazefreezer8788
3 жыл бұрын
This is great !! However, we cannot install the company portal in the CXX 500 machine after the update we had 5 weeks ago. Are you facing the same issue?
@jay4sizzle
3 жыл бұрын
I purchased a CCX 600 as a test phone, and it's working well. I have to say though that I'm frustrated at a basic function of the phone, which is to make an outbound call with the dial pad. When you pick up the receiver or hit the speakerphone soft button, the dial pad that shows up on the screen is smaller than the one on my iPhone, by a LOT, and there's a ton of blank space around the pad. What's the expectation here? You pick up the phone and lean forward until your face is 6" from the screen and you can make out the numbers on the pad?
@ExpertOfThings
3 жыл бұрын
Lol - I get you, and good feedback to provide to Poly. I like the device, but as Pily is JUST now getting in to the certified Teams space, I'm sure they would be happy for all the customer feedback they can get.
@1Schmick79
4 жыл бұрын
Great video, thanks!! Just wondering if you are able to assign delegates to the hard phones, the same as you do in the desktop application?
@ExpertOfThings
4 жыл бұрын
Is the question about whether or not the Delegate features will work for a delegate when they use one of these devices, or did you mean something different?
@WorldGrace
3 жыл бұрын
Adding a hate comment for not using Dark Mode! On a more serious note, I don't suppose there is a way to sign in and out of a Poly CCX 400-700 when in MS Teams remotely is there, I tried PowerShell but that did not work but I would assume without a Poly admin tool you have to rely on the user?
@ExpertOfThings
3 жыл бұрын
Lol fair enough!
@trivediviral1984
4 жыл бұрын
Great video btw
@ExpertOfThings
4 жыл бұрын
Thank you!
@g9170
4 жыл бұрын
Thanks Josh
@ExpertOfThings
4 жыл бұрын
Always a pleasure!
@stufisher5105
3 жыл бұрын
hmmm...just purchased a CCX 400 and a Trio C60 (on Amazon) as common area phones. Neither boot up with the option to log in to teams. Any idea how i can reset these phones or find the path to login to teams? Everything is set up on the Teams side.
@karenhernandez3654
4 жыл бұрын
How do we set time and date stamp to a voicemail on the CCX 500? Where can we see it?
@PhearaXT
Жыл бұрын
Question, what happens if you forget your admin password after you change it?
@VOICESQA05
Жыл бұрын
You can reset to factory the phone with 4 fingers
@koga7349
3 жыл бұрын
How can you pair the phone with your computer for audio?
@VOICESQA05
Жыл бұрын
The phone will be use as audio (not mic) when Phone is paired and connected Bluetooth with your PC
@brycedwhite1
4 жыл бұрын
The video was great explaining the setup and features, but the CCX500 I'm testing never gets past the Company Portal (Intune??) even though the phone does show up in the MDM Portal.
@ExpertOfThings
4 жыл бұрын
Hmm...what happens on the phone screen after Intune part?
@brycedwhite1
4 жыл бұрын
@@ExpertOfThings It just hangs on the screen that says the device is compliant. Must be something in Intune?
@ExpertOfThings
4 жыл бұрын
Yeah, not 100% sure what is happening there. Might be good to reach out to Poly's support on that one. Or you could also post about it on Twitter, tagging Poly and maybe someone like Jeff Schertz or Hugo Picao...
@brycedwhite1
4 жыл бұрын
@@ExpertOfThings Got it figured out. Turns out I needed to enable/assign the Teams app for Android in MDM.
@raymunddelossantos
4 жыл бұрын
Is it still compatible with BTOE so that your deskphone can be a speaker phone when you answer or make calls from the Teams client?
@ExpertOfThings
4 жыл бұрын
Unfortunately, BToE is not available in these newer models. At this time, anyway.
@trivediviral1984
4 жыл бұрын
I am not an admin. Can I still purchase this device and start using or I would need admin or organization approval and configurations
@ExpertOfThings
4 жыл бұрын
No, you *should* not need admin approval to sign in to the device with the same credentials that you sign in to Teams with. The device can be managed by admins after you have signed in with it, but nothing has to be turned on by them in order for you to sign in with it.
@summo1942
4 жыл бұрын
You won't be able to make regular calls on the device without a Teams calling plan which your admin would need to purchase and set up.
@AirplaneDetective
3 жыл бұрын
Can you add a remote microphone to this thing?
@ExpertOfThings
3 жыл бұрын
Sure, you can plug a USB speakerphone into it, for example. Or a USB headset. I believe you can also use Bluetooth, but you would want to verify on their product site.
@sha00757
Жыл бұрын
Hi, how do we clear the call logs?
@ExpertOfThings
Жыл бұрын
Unfortunately, I don't have this device in front of me to test on. I would have to defer to either Poly's support services, or their documenation for that.
@trivediviral1984
4 жыл бұрын
If you have a zoom or webex meeting invites on your teams calender then how would you join those meetings?
@ExpertOfThings
4 жыл бұрын
I believe you would see that those meetings are on your calendar on the phone, but it would not have the "one-click-join" option like the Teams meetings, since this is a Teams phone. You should still be able to dial-in to those meetings from the phone, though, if dial-in capabilities are present in the meeting.
@grazisaab
2 жыл бұрын
How do you setup speed dial?
@VOICESQA05
Жыл бұрын
It is easy to setup. Navigate to recent call tap, click any contacts, you will see 3 option : Call, View profile and Add to speed dial
@InformationTechnology-er2wj
Жыл бұрын
i inserted the ethernet cable into the phone but there's no power
@ExpertOfThings
Жыл бұрын
Is the ethernet coming from a PoE-enabled port in the wall, or a PoE injector plugged into an outlet?
@InformationTechnology-er2wj
Жыл бұрын
@@ExpertOfThings I dont understand your question.. where can we chat about this so i can send you photos of what i see on my end to get this to work, its part of my job to make sureit works... whats your email address? i hate communicating on youtube comments.
@ExpertOfThings
Жыл бұрын
@@InformationTechnology-er2wj Understood, but these are educational/informationsl videos. I attempt to answer some questions on here, but I don't provide support services regarding the videos, nor do I have the time to even if I wanted to. I'm sorry for the inconvenience. I would suggest consulting Poly's support team regarding PoE (Power of Ethernet) requirements.
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