This vid was almost perfect.... until the lady ordered her steak “well done”
@TheWaitersAcademy
4 жыл бұрын
Hey @Andy Stack, if you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@darmasuyasa537
3 жыл бұрын
Please give me some tips for me as a begginer in food and beverage service department 🙏 Thanks from Bali sir🙏
@VagabondVestal
3 жыл бұрын
I AGREE!!! I had a big cringe moment.
@marsone2004
2 жыл бұрын
😂😂
@JR-hl1ex
2 жыл бұрын
😂😂😂
@nadiaalsein4359
5 жыл бұрын
You are wonderful and have taught me so much!! However, I couldn’t help but thinking “what if his neighbors saw him through his windows serving invisible people” 😂
@TheWaitersAcademy
5 жыл бұрын
The neighbor would have called the mental clinic immediately :) :) :) Thanks for making me smile Nadia!
@jaketryban8772
5 жыл бұрын
Hahah that was a good comment 🙌😂 I had a good laugh picturing myself as his neighbor 😂
@hwaiting6759
5 жыл бұрын
We are the neighbours.
@pierrotpayen3767
4 жыл бұрын
So funny
@hwaiting6759
4 жыл бұрын
@@pierrotpayen3767 haha.
@chinnypoohbear8094
5 жыл бұрын
I've learn alot... n it was at the end of the service i realize the chair are dress as the gender 😂😂😂
@TheWaitersAcademy
5 жыл бұрын
:) Nice, ah? :)
@Dontbustthecrust
4 жыл бұрын
Haha. Hope she's ok.
@TheWaitersAcademy
4 жыл бұрын
Hey @Chinny poohbear, is everything alright with your job nowadays? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
Been working in 5stars hotels , fine dining for 12 years . Every thing was perfect . The movements around the table , the distance between you and the guest , the low tune of your voice , the hands and arms movement . The way you react to their answers either when is a yes or a no to whatever you are offering . There is a line between good waiter and amazing waiter . That is the selling which is a talent you mostly have on your character and gets better by experience . And you have that . The only thing i would not suggest is the opening the napkins on the guest lap . that is too much . take care man .
@TheWaitersAcademy
2 жыл бұрын
Thanks a lot, Jahaj! Take care!
@joeschmoe6306
2 жыл бұрын
I beg to disagree, placing the napkin for the guest is an extra touch that only the best restaurants do, or used to, and it makes a difference for the guest experience.
@xoRaQxo
Жыл бұрын
@@joeschmoe6306 agree. I worked fine dining for 12 years at a 5 start 5 diamond resort. Open arm presenting was also essential. Never did we hand a guest anything where the back of an arm was facing their body. He did suberb, but he did forgo that step. 4 years I regained and held that DiRona achievement training and mentoring my impeccable teammates for The American Club and Kohler.
@bebetigre1252
Жыл бұрын
@@joeschmoe6306 women dont like that.
@zerospecs2331
Жыл бұрын
@@bebetigre1252 huh??? 🤷🏽♀️🤷🏽♀️🤨
@TheWaitersAcademy
6 жыл бұрын
www.amazon.com/shop/thewaitersacademy I’m excited to present my own Amazon store page! Please DO NOT!!! buy anything you don’t really need! Still, you can support my work by clicking on this link and buy some necessary stuff you are going to buy anyway! I am thankful for that and I promise that the channel will continue to educate and entertain for free for years to come! Thanks and God bless!
@maeprecious3147
5 жыл бұрын
I've been browsing diff. videos about the service sequence in a fine dining restaurant but so far this is the best video I've ever watch.😂😂
@TheWaitersAcademy
5 жыл бұрын
Thank you Mae! That is a great compliment and motivation for me!
@tristans.8282
4 жыл бұрын
Agreed. This is golden as far as service goes
@TheWaitersAcademy
4 жыл бұрын
Hello @mae precious, how is everything? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@antenoresaie6545
3 жыл бұрын
I want to get this certificat know.
@TheWaitersAcademy
4 жыл бұрын
Hello ladies and gentlemen, give me your support by creating a profile on the Waiters Network today. www.waitersnetwork.com That will mean a lot to me and it will allow me to help you and many others in the future, providing jobs, training, and advice for free! Thanks for your help. I am always available if you have questions. www.waitersnetwork.com
@beachesoftheworld7222
6 жыл бұрын
That's what I wanted to see! Good job!
@TheWaitersAcademy
6 жыл бұрын
That's why I made it...finally :)
@robsgamingbz2518
5 жыл бұрын
There is an effort on this video making but ethics were not present..served food on the same side as when retrieving dirty dishes..which was not to Parr of the service steps. Too many thank you...
@vinicius56174
5 жыл бұрын
Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot !
@TheWaitersAcademy
5 жыл бұрын
I love you saying that S, but you secured your job thanks only to you! If you didn't make the effort to search for information and learn that would have never probably happened! Good luck!
@AmericanWoman1
Жыл бұрын
I don't know how I came upon this video but I honestly liked it very much. I've been a patron of fine dining many times throughout my life, but never really realized what all you do to make it a pleasant experience for the customer. I always appreciated their attentiveness but this opened my eyes. I must say you guys truly deserve to be well rewarded by the customer. I learned so much. Thank you.
@TheWaitersAcademy
11 ай бұрын
Glad you enjoyed it! It is nice to hear a kind word from the guest himself! We appreciate it!
@ГеоргийВасенин-о6е
5 жыл бұрын
Great video. I actually like the idea with making chairs stand for the guests. If there were other people in the video, - the learning concentration of the video would've gone wrong. Love all the tech tricks you used in the video too - like suggestions and dialogs. Thanks for doing what you do. Perfect way to learn not only how to be a good waiter, but also how to be a good guest.
@TheWaitersAcademy
5 жыл бұрын
Thanks Georgii, very well said as well! I appreciate that!
@TheWaitersAcademy
4 жыл бұрын
Hi @Георгий Васенин how is everything? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@thisISyda
5 жыл бұрын
Serving way " a la carte" was great but there are places where we can't talk at all during the service and while around the table lol. We do not ask if "are you done with.. ", we need to keep an eye on the plate fork and knife and when those are on the positions we start to clear, while informing the next course:)
@bryensaeed
Ай бұрын
We say knife and fork to be more 5 star
@sophiesunflowerzz
4 жыл бұрын
the wine presentation is like watching a well-made movie! so calm and soothing! beautiful music, well done!
@TheWaitersAcademy
4 жыл бұрын
WOW thanks Sophie!
@nickkersey6744
3 жыл бұрын
Agreed, except for the fact that the bottle should never touch the table during wine presentation.
@mattwaza4839
2 жыл бұрын
mesmerizing haha
@timwilliams2143
7 ай бұрын
Label facing is important as well. :/
@arindammadak8413
5 жыл бұрын
Attention sir : when I see your video I'm with a pen and note book because You ARE The legend of waiter Dear . Love you commenting from India ☺️❤️❤️❤️
@TheWaitersAcademy
5 жыл бұрын
Wow, that's a great compliment, Arindam Modak! You will be the first one to get a free T-Shirt with the Waiter's Academy Brand when I start the sells :) Thanks for the kind words! I really appreciate it!
@arindammadak8413
5 жыл бұрын
@@TheWaitersAcademy Respect Sir, thanking for giving me reply I have been waiting for just the heart touching words with this reply this is Very Expensive for me Dear. Love you ❤️❤️❤️
@TheWaitersAcademy
4 жыл бұрын
Hey @Arinda, Madak , how is everything with you nowadays! I know that India is git very hard by the virus. We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@arindammadak8413
4 жыл бұрын
#india This really very weird for India our country for Virus. 5 month's till I'm living in my house without job it's feel bored. DO YOU HAVE ANY VACANCY For Food and beverage service??
@singlaki
4 жыл бұрын
When i went in Austria i really got the vibe from waiters that they were overacting and always mentioning that tip is not included. I really respect the way you did your service here, no pressure on the customer to tip, the service speaks for itself and this guarantees always a good tip
@fugtugsughug1020
2 жыл бұрын
I would assume they made a point of that because europeans don’t tip
@roseyplesic8420
2 жыл бұрын
@@fugtugsughug1020 lololol
@bebetigre1252
Жыл бұрын
never encountered that.
@PixieDusted72
5 жыл бұрын
I've been a diner server for 20 years. Recently was employed by an upscale restaurant. MUCH different. This was so helpful & informative. Ty!
@TheWaitersAcademy
5 жыл бұрын
You are welcome Kelly! Best of luck with the new job! I have done all kind of dining and Fine dining is where I like it most!
@PixieDusted72
5 жыл бұрын
@@TheWaitersAcademy Thank you! So far I'm loving it! 1 more day of training but I could certainly get use to fine dining clientele. MUCH different than diner serving. (I'm in NJ, home of the diner!)
@TheWaitersAcademy
5 жыл бұрын
@@PixieDusted72 sounds great! NJ is also home of the Nets! I hope they do much better this year :)
@firasbader1204
4 жыл бұрын
True
@TheWaitersAcademy
4 жыл бұрын
Hi @PixieDusted, I hope you are enjoying the good life as a fine dining waitress. If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@winelover3639
6 жыл бұрын
I work at casual place so its a lot easier but what i find is most important to connect with people. Steps of service is important and clients seen it tons of times, but here is always different person behind it and you should stand for sonething.
@TheWaitersAcademy
6 жыл бұрын
Simonas, even if you work at a casual dining you should still try to follow all those steps because the guests see that you are different than the other! But you are right! Personal contact, personality matters a lot and that is how we make more money!
@winelover3639
6 жыл бұрын
@@TheWaitersAcademy yep.. i am thinking about to change my work. I work at super busy place, we hustle alot. Somedays i work 12hours without eating or sitting for a second because you simply dont have time.
@TheWaitersAcademy
6 жыл бұрын
That is exactly why I am changing jobs right now! I spent 2 years here and it was great money and amazing guests but I'm too old for this shit now! If you have learned everything you could from this place and you believe you can find something better, go for it! Just don't quit before you have found the next job! Good luck!
@nyomansuweca6180
5 жыл бұрын
This is great ! Very professional exactly what I wanted to see.Bravo!
@TheWaitersAcademy
5 жыл бұрын
Love your comment, Nyoman! Thanks a lot!
@50Street21
5 жыл бұрын
This was fun to watch. I loved how when the wine was being opened the soft music began playing in the background and the process then became a spectacular ritual. It was as though we had just been swept away. I kept smiling while watching this. I noted all the small details--such as wiping the rim of the wine bottle after pouring, replacing a dinner knife with a steak knife and removing the outer knife and replacing it with a soup spoon. This was a really positive experience for me and I thoroughly enjoyed the tutorial. On that note--I've just subscribed. Thanks, Darryl
@TheWaitersAcademy
5 жыл бұрын
Hey Darryl, I just want to let you know that you also made me smile while I was reading your message! Thanks for the good word! Best of luck in the future!
@fleurarkesteijn5122
3 жыл бұрын
I get really self conscious opening wines at the table- thankyou for showing it can be a nice ‘ritual’
@janey2562
4 жыл бұрын
A perfect monologue.You're more of an actor. I like this video.
@TheWaitersAcademy
4 жыл бұрын
Hehe thanks Janey! I guess, to be able to do what I do on this channel I have to be somehow an actor!
@jesssea9576
4 жыл бұрын
I have had a difficult time with wines. Explaining, opening etc. Thank you for sharing! This was great ! Very professional.
@TheWaitersAcademy
4 жыл бұрын
Hi Jess! You are very welcome. It is all about practice and of course an effort to learn a little bit every single day! Best of luck!
@ouissandy2806
2 жыл бұрын
Seriously when I get Michelin service, I get annoyed. I do like being checked up on, but I teach my team to pay attention to guests' needs and anticipate their wants, not investigate their needs
@TheWaitersAcademy
2 жыл бұрын
Anticipation is the biggest thing in service and you have gotten it right! Still, those are standards and restaurants stick to them, because it is proven through the years that they work, plus when you are member of LQA for example, you have no choice but to follow the standard!
@yocelyncarrillo-luna2553
2 жыл бұрын
Thank you for these videos ! I recently got fired because I wasn’t too good of a server but I just found a new steakhouse and I’m ready to learn how to serve the right way I appreciate this sm!
@TheWaitersAcademy
2 жыл бұрын
Yocelyn, you are very welcome. It is great that you are keeping it real! I hope this second time, you will take the job seriously and you will see how everything is going to change for you! Best of luck and keep learning! In two years, you find yourself in a different world!
@Elguapodelfuego
Жыл бұрын
Great attitude
@mitchells3276
3 жыл бұрын
thanks so much! I'm a visual learner and this is exactly what I needed
@TheWaitersAcademy
3 жыл бұрын
You're so welcome!
@birdanaselena7947
5 жыл бұрын
I'm so grateful for your videos. I wish all the beginners watched your videos.. I couldn't find better ones that explained this good. THANK YOU VERY MUCH.
@TheWaitersAcademy
5 жыл бұрын
You are welcome Elena! Hope it helps! All the best!
@jaketryban8772
5 жыл бұрын
I serve at a nice place. I wouldn't call it high end but it's not big boy or a diner lol. I'm up in northern Michigan in harbor springs. Lot of wealthy people havw vacation homes here. Summer time is crazy. We are on the water at a harbor. So the people that come in are all different types. From high end to casual as myself. So for me it's all about that first hello. Reading them. I've tried to be too fancy for casual folks and it makes them uncomfortable . Those people I tend to get more personal with. They enjoy light jokes and good conversations. But then you have those that just want to be served and left alone. For me it's all about feeling out my customer. It's not always easy but it tends to come natural to me.
@TheWaitersAcademy
5 жыл бұрын
So it is Jake! We have to be able to read the guests mood and act accordingly! And this skill stays with you forever!
@jaketryban8772
5 жыл бұрын
@@TheWaitersAcademy amen brother. God bless
@patrickpaiva9317
5 жыл бұрын
That was really amazing! Thank you for sharing your knowledge with us. That is a great service!!
@TheWaitersAcademy
5 жыл бұрын
Thanks Patrick, I appreciate that!
@pridefon
5 жыл бұрын
Great job sir and thank you for helping people like me become a better waiter... but i doubt if while serving water, the glass should be on or off the table during pouring.
@TheWaitersAcademy
5 жыл бұрын
Great point, Fon Pride! The glass could be on the table and you could also pick it up off the table so you don't spill water on the table clothe! Both are proper you just have to know how to pick up the glass the right way! Thanks for the kind word!
@stopthattrain14
3 жыл бұрын
Finally so glad , some one posted this ive worked in dive bars for a min , ive always felt intimidated applying to more upscale restaurants , this was so helpful a definite confidence booster thank you so much
@TheWaitersAcademy
3 жыл бұрын
go for it, George! Learn from the free online courses and don't waste a second! get a job in fine dining and you will do great!
@evanskofidzinyo8419
2 жыл бұрын
This is awesome. I'm really preparing to take my first job in serving. Though I'm a little nervous, this tutorial has been very helpful and I hope it helps me to not only become good at it but also inspire me to take up a career in serving
@TheWaitersAcademy
2 жыл бұрын
Greta attitude! Good luck! You will do great in this business!
@mofojackson
5 жыл бұрын
Love it! I was a server in an 'upscale' wine lounge years ago and recently got back into serving. I love the classy and elegant appeal of fine dining, so I've been going over the things I learned back in the day. Though my restaurant is not considered 'fine dining' by any means, I still approach all my tables as if they / we were in this type of environment. This video was spot on and perfect. Really love your presentation! Thank you my friend for putting this together!
@TheWaitersAcademy
5 жыл бұрын
Welcome back to the Force, Jackson! Thanks for the good words and good luck with the job!
@TheWaitersAcademy
4 жыл бұрын
What's up @Mofo Jacksin, how are you nowadays? If you can give me your support for my next project, I will appreciate it! We just launched a new site and you can find your next job on the Waiters Network, but most importantly, create your profile and let the companies find you there and offer you a job! I appreciate your support! www.waitersnetwork.com
@lales12
5 жыл бұрын
When you don't have friends lol
@TheWaitersAcademy
5 жыл бұрын
Hahaha something like that Denise!
@pramodbharti6349
5 жыл бұрын
What is your name sir.
@TheWaitersAcademy
5 жыл бұрын
My name is Ned!
@fingray9634
5 жыл бұрын
I don't drink wine myself and I don';t know an awful lot about it so when customers ask me for a recommendation (If the customer is up for a laugh ofcourse, pick your audience) I point to the most expensive bottle and say "I've heard it's pretty good eh" and give a bit of a smile. I think I've sold more bottles of it than anybody else at my work
@TheWaitersAcademy
5 жыл бұрын
It is a good tactic with guests who would take a joke but you have to be careful since not all guests are that type! Still you have done well! It won't hurt if you learn little bit more about wine though :)
@MNoori-gw6ft
3 жыл бұрын
I thought the gentleman ordered a monkey 47 !?!? 😉. Great video. Good job
@TheWaitersAcademy
3 жыл бұрын
Thanks a lot!
@torpmevchaunceyjfx1465
4 жыл бұрын
This vid was almost perfect.... until the lady ordered her steak “well done” Thanks to your tips I was able to secure my spot on my first restaurant! Thanks a lot !
@DEWAGE83
2 жыл бұрын
The perfect part of it was that he didn't politely tell her to kick rocks and order a burnt steak elsewhere. Very professional.
@rohitbhosale648
5 жыл бұрын
Excellent video but, many busy restaurant you can't give over time for guest. That time how to handled 3 to 4 tables at time.
@TheWaitersAcademy
5 жыл бұрын
True. In those cases we just do our best!
@Flavioach
5 жыл бұрын
excellent demonstration I am newcomer to New York and I want to work as a busboy and having no experience they do not hire me because I get very nervous and sometimes I do not know how to act, or at what time to remove the dishes and which cutlery take or leave aside the problem of language since I speak a little English and my native language is Spanish, there is very little information on how to be a good busboy and this helps a lot I congratulate you, thank you for your advice.
@TheWaitersAcademy
5 жыл бұрын
Thank you Michael! I really appreciate you saying that! Watch the videos I did for bussing tables and take notes! Learn everything I am giving you and try again to get a job! On the job interview tell them that you have studied the job requirements and you are prepared to work hard and to prove to them that you can be great help! Try to stay calm and smile! Be positive! Keep trying if it doesn't work from the first time! To get a good job in the States I had to go 7 times to the same place to convince them to give me a chance! Good luck!
@uktyler949
4 жыл бұрын
3:00 the gentleman ordered Monkey 47, not Tanqueray and tonic!! :-D
@TheWaitersAcademy
4 жыл бұрын
Yep Tyler, my mistake but thanks for watching so carefully! I 😉
@tanmoysarkar4650
2 жыл бұрын
Sir it was an awesome video for them who wanna grow in f&b department.I am a waiter of a reputed resturant without doing any degree in hospitality industry.I am getting lots of benifits throughout ur videos and believe there r so many like me too.thanks sir and keep uploading new videos for us.
@TheWaitersAcademy
2 жыл бұрын
Thanks Tanmoy! Best wishes
@litutheking6646
Жыл бұрын
Where u Working?
@patrickmwanje2167
4 жыл бұрын
But mi teacher my name is Patrick Ugandan by nationality mi dream is to work as a waiter in five star hotels and seven star or in first class hotels but last time I had a chance for an interview in Dubai the hotel is called AL NASEEM HOTEL jumeirah but I failed the interview 😢😢 mi teacher what can I do to be perfect please I need you help 🙏🙏
@TheWaitersAcademy
4 жыл бұрын
You have to learn and prepare for an interview. Jumeirah is a great company and it is hard to pass an interview with them. Check my lesson on how to pass an interview and follow the steps thoroughly! www.thewaitersacademy.com/2019/07/job-interview-questions/
@patrickmwanje2167
4 жыл бұрын
thx so much mi teacher am gonna follow you please
@saviktamang6915
5 жыл бұрын
Nice thank-you for tips and knowledge you are really super smart guy I am recently doing this job now I am apply this tips.. Thanks alot
@TheWaitersAcademy
5 жыл бұрын
You are welcome Sabik! Welcome to the waiters force!
@tickolatianto3644
3 жыл бұрын
Great Service, but wrong order for Gin Tonic
@TheWaitersAcademy
3 жыл бұрын
I'm not perfect 😉
@KazuYamadaOfficial
5 жыл бұрын
Thank you for share your experiences with us! You really amazing
@TheWaitersAcademy
5 жыл бұрын
Thanks Yamada! May I ask where are you from?
@RyuHayabusa2022
5 жыл бұрын
very professional Sir
@TheWaitersAcademy
5 жыл бұрын
Thanks, Bach!
@changingviewspc
2 жыл бұрын
Never worked in a restaurant. I did this work in the private sector. Works the same. Super job and your comfort level makes the difference. 👍👍
@TheWaitersAcademy
2 жыл бұрын
Appreciate that!
@kxmode
2 жыл бұрын
This is excellent service from a patron's viewpoint.
@cpa314
5 жыл бұрын
This is all great stuff except for the well done steak.
@arturodelada9570
Жыл бұрын
I'm also working in hotels and resorts before and what You're showing us is excellent and that what makes a 5 star service...
@TheWaitersAcademy
11 ай бұрын
Thanks, Arturo! I appreciate that!
@jarednil69
2 жыл бұрын
I've enjoyed the video. I've gone fine dining many times. I've never been offered a 10 minute break though 🤗
@TheWaitersAcademy
2 жыл бұрын
Well, not everyone is willing to do this, but it the right thing to do. Thank a lot.
@AustineMuga
27 күн бұрын
Legend, your passion finally is a motivation to millions
@perrypeeghsongs5489
2 жыл бұрын
In serving field right now for the first time and I decided to watch a video and it was very helpful thanks a lot
@TheWaitersAcademy
2 жыл бұрын
Great, Perry! Best of luck!
@kack37
5 жыл бұрын
I m from India Pursuing diploma in f&B Help me I wanna be good waiter
@TheWaitersAcademy
5 жыл бұрын
I am helping you! And if you need help with something specific you should be more specific!
@janenesael611
4 жыл бұрын
Watching from Philippines, I love the content! congrats
@TheWaitersAcademy
4 жыл бұрын
Thanks Janene! Love back to the Philippines!
@maheshkg9814
4 жыл бұрын
Hai sir. When you start wine service. Why you start with Gentlemen? Lady's always first!
@angelrocha9492
4 жыл бұрын
Good point. BUT ... Whoever is paying for the bottle is who you should serve first and then continue with the other diners.
@TheWaitersAcademy
4 жыл бұрын
Well, actually this not right. First, you dont know who will pay the bottle. The person that orders the bottle is the one who will test it and approve it but then he will get his glass filled last since it is accepted that he is the host of the party and the others are his guests. In some countries and cultures this is not the case of course. In the Middle East the host is usually the most important person on the table so he gets served always first. There are many other scenarios. I am showing you how is by the LQA Standard.
@TheWaitersAcademy
4 жыл бұрын
Ladies are always first unless they need another minute and the gentlemen are ready to order. What do you mean about the wine
@ChristineSabella
4 жыл бұрын
I was so anxious this morning because this is my first day but this video helped have a laugh and also learn in the process ahaha. Thank you for this!
@TheWaitersAcademy
4 жыл бұрын
Best of luck with your first day at work, Christine! I hope you will learn much more in the future from the channel and from the waiter training course!
@ChristineSabella
4 жыл бұрын
The Waiter's Academy my first day was successful! Was fearing of holding the tray and the drinks sliding off but that didn’t happen ahaha. Still need to work on the plate service but experiencing it in real life definitely helps✨
@hagereselamkiremi9916
3 ай бұрын
There is only one guest. How many waitresses are needed? All this time seems a bit excessive for one guest.
@TheWaitersAcademy
3 ай бұрын
When you work i fine dining, you have to go through all this with every table! What is usually the case we are working two waiters on a 3 or 4 table station! Plus you have runners and a busboy so the head waiter can spend his time with the guests, serving and entertaining them!
@subhankarbiswas4736
5 жыл бұрын
Thank you so much sir I really like your service every moment , every step
@TheWaitersAcademy
5 жыл бұрын
Thanks Subhankar!
@MH-hq7ut
5 жыл бұрын
That's called World class no.1 Service
@TheWaitersAcademy
5 жыл бұрын
Hehe thanks M D
@haleyseikaly5121
5 жыл бұрын
this video is so helpful and its literally so cute how you DRESSED the chairs thank u for this hahahah i loved everything about it
@EngLuoHili
5 сағат бұрын
Did he drink that wine just to refill it after serving the entree?!!! Probably took it down with a B-O-O O W-O-A!!
@pokemongobattle
5 жыл бұрын
Really good service. You did a great example for us sir. Thank you so much.
@TheWaitersAcademy
5 жыл бұрын
Thanks Jerry Tsang! Appreciate it!
@FlyingFriendlySky
4 жыл бұрын
Excellent!!! I loved your style and personality!👏🏽👏🏽
@TheWaitersAcademy
4 жыл бұрын
Thanks Tressia
@FlyingFriendlySky
4 жыл бұрын
The Waiter's Academy You’re welcome.
@arpinyanasinsoi2323
4 жыл бұрын
It's the best VDO that I have seen before , thank you so much for this trick.
@TheWaitersAcademy
4 жыл бұрын
Welcome Arpinya!
@karenramcharan8983
4 жыл бұрын
Wow that's a hell of a documentary....best I have seen. Thanks for the information....I intend to use this in the execution of my duties
@yangpentingmancing1709
5 жыл бұрын
Thanks you very much 😁
@TheWaitersAcademy
5 жыл бұрын
You are welcome Qwiki!
@chris-xr3ee
3 жыл бұрын
Thank you so much for this video!! Im just looking for tips bcoz im doing a video presentation our homework and this taught me a LOT, tysm
@TheWaitersAcademy
3 жыл бұрын
You are welcome, Chris! I am glad I have been helpful! Good luck!
@letmego136
5 жыл бұрын
You are amazing - a real pro thank you very much
@TheWaitersAcademy
5 жыл бұрын
Let Me Go, thanks a lot! I appreciate it!
@TacomanDezzy
5 жыл бұрын
Meanwhile at Buffalo Wild Wings...
@TheWaitersAcademy
5 жыл бұрын
I like the wings :)
@marinar8757
5 жыл бұрын
Sooo useful phrases and the plan of catering! Thank you once again. I just want to ask, if you ask your guests do they want to take a break before the main course... How do you deal with a kitchen? If the guest ordered a steak ... how to behave if a guest asks for a 10 min break, but the steak is ready?
@TheWaitersAcademy
5 жыл бұрын
It depends on the restaurant you work for! In fine dining the steak won't be ready till I say to the chef that the guests wants the stake now! The waiters do the timing! If the kitchen does the timing it happens very often that the guests in not done with the soup or the salad and the stake is served! that will piss the guest off and all the hell will break loose! But I understand why you asking! I used to work in Bulgaria as a waiter and this is a normal thing! the kitchen works as they want and you deal with the mad guests! Crazy shit! Now, I ask if the guests want to take a break because I know that the kitchen won't start cooking the stake before I tell them too! When it is a busy night and there is a lot of stress in the kitchen I never ask the guests if they want a break! we have to work together and help each other! But still if the guests request a break himself I go to the kitchen and tell the chef that table 20 want 10 min.break and that's it! If you have made a mistake or the kitchen has made mistake and the stake is ready but the guest asked for break....you go to the guest and tell him that you have made a mistake and the food is ready. If he says I don't care I need a break, then you bring the stake back and kitchen will prepare another stake when the time has come! Sometimes the guests will take the stake although they won't be happy! It is a matter of experience! you learn with time!
@marinar8757
5 жыл бұрын
@@TheWaitersAcademy thank you a lot for the explanation! Really useful for me, and not only for me, I guess :) You tell about another reality, where the kitchen deals with a waiters :))) Generally, I have also worked in a Polish fine restaurant, there was a very nice Chef, she did her best, but she wasn't in time to prepare how I wanted it to be prepared because she was alone and should do to everything from the carta. But it was nice experience. Now I should to learn how have to it be :)
@TheWaitersAcademy
5 жыл бұрын
@@marinar8757 if you want to have a good life working in our business you can! You have to learn as much as you can and work hard! You have to always search for a better opportunity and you will find it. All the best to you!
@joeang5788
5 жыл бұрын
All depends on the culture of your restaurant. Typically you are able to establish an idea of whether the guest will be ready in 20-25 minutes before you put in their mains. Depending on the flow of your restaurant, you could always establish time constraints with the guest, if they aren't pushed for time to see a show after, or they say your restaurant was the reason for getting ready, error on the side of not rushing them. Typically any diner in a rush, it'll be obvious to a seasoned waiter. In dealing with chef's and kitchen staff, it's not something you can get in huge trouble for,on the kitchen side, however bringing out mains while a guest is eating a salad or 2 minutes after a table said 10 minutes,will land you in some hot water. I'm a 10 year waiter, I'd do what the chef asked and rush my table and explain it to my matir'd or manager. Ask them what to do in the future. Maybe the guests rage and ask for a manager in that moment, which would be ideal, as you just listened to the chef. We are there for our guests and your staff should support you and train you to do so in a way that doesn't make you uncomfortable in front of the guests. There are other ways to go about it, but idk your restaurant dynamic
@goranstepanovski8126
2 жыл бұрын
Excellent side: 1. You hand the wine menu first and ask If they want water or an aperitive: Aperol/gin-tonic/prosecco 2. With handing the food menu, you offer the "special" of the day 3. If they do not make eye contact or close the menu, do not ask If they are ready to order. 4. For the main course, you can also offer side dishes such as fresh salad/grilled veg, baked or fried potatoes, and boiled rice/veg. 5. The more grease on the meat, the higher body of red wine Is required. 6. Don't mention when the food will be prepared until you are 100% sure, however, not even then :slightly_smiling_face: 7. Salt and Pepper should be on the table when the main course is served. 8. No need to ask If It was too little or too much, only makes the situation uncomfortable, however, you can ask If everything was good. 9. Do not bring an extra plate for the desert If It Is a couple, ruins the magic. 10. Much more that can be done then what Is shown In this video, specially In fine dining. Good side: 1. Always be polite 2. Good table setup 3. Change cutlery in between meals 4. Ask If they are enjoying their food 5. Ask If they want a break In between courses (important) 6. Leave the cutlery to share a dessert. 7. Preserve the bottle for the next days 8. Offering liquors and coffee after dessert.
@sayedmashood4384
3 жыл бұрын
I don't know why but I find this satisfying.
@TheWaitersAcademy
3 жыл бұрын
Hehe, Thanks. Sayed.
@josebatista388
6 жыл бұрын
Nice video, only observation is that one doesnt have to say Thank you so many time, after each approach to the table, it comes off as Submissive. In my opinion .
@TheWaitersAcademy
6 жыл бұрын
Jose Batista, you make a good point! I am talking to myself in this video but if those are real guests in front of me most of those "THANK YOU" will be actually "YOU ARE WELCOME" because the guests are those who say mostly THANK YOU! Still, in fine dining when talking to your guests you should say thank you as many times as the etiquette requires! Those pleasantries are annoying but they are the norm in fine dining! Thanks for the input. Take care
@619chrisoriginal
5 жыл бұрын
I have been to many fine dining restaurants and there is never to many thank you. It’s manners.
@josebatista388
5 жыл бұрын
@@619chrisoriginal there us a diff between having manners and saying thank you several times when approaching a table....like when crumbing a table or bussing plates
@TheWaitersAcademy
5 жыл бұрын
@@619chrisoriginal you are correct but Jose has also a point. In this video I am talking to chairs and the "Thank you" is overused! Still, we should say Thank you to the guests every time the opportunity presents itself without worrying not to look submissive, like you said it is a manner! Great point!
@karmadorjeebhutiasikkimind5654
3 жыл бұрын
This is what I wanted to be a very fine server in my organization, thankyou so much sir...
@TheWaitersAcademy
3 жыл бұрын
You are welcome, Karma! You will be a very fine server, I have no doubt about it! Best of luck! Make sure you check the website and learn from the waiter course online! It is free!
@thesanju.in_bihar
6 жыл бұрын
Thank you
@TheWaitersAcademy
6 жыл бұрын
You are welcome, Sudhanshu! Good luck!
@thesanju.in_bihar
5 жыл бұрын
Thanks #sir
@thesanju.in_bihar
5 жыл бұрын
Sir you can give me your WhatsApp number
@TheWaitersAcademy
5 жыл бұрын
You are welcome, Sundhanshu Ranjan!
@mohamedredabelhouari1538
5 жыл бұрын
U are the best head waiter in the world thank you for that I appreciate
@aubreybautista6391
5 жыл бұрын
Absolutely amazing hehe but wait i notice you forgot to repeat their order hehe
@TheWaitersAcademy
5 жыл бұрын
We all make mistakes :) :) :)
@briellegreenholt702
4 жыл бұрын
This is great ! Very professional exactly what I wanted to see.Bravo! Awesome I learn something and I want to show this to my teacher
@mariansue4107
5 жыл бұрын
Thank u so much sir. Definitely will apply this tomorrow at work. Wish me good luck :)
@TheWaitersAcademy
5 жыл бұрын
Good luck Marian! I hope it works for you too!
@karanmixlogy5018
5 жыл бұрын
👍
@omarionhypegaming1892
4 жыл бұрын
Lmaof
@brendatrump5163
3 жыл бұрын
I started training today for the first time as a server. I took advantage of the strange times we're in now where a lot of people don't want to work and I figured the place that hired me was probably really needing servers and that I might have a chance and it worked!! I'm starting out at a good place too; God works in mysterious ways.
@TheWaitersAcademy
3 жыл бұрын
I assume you are from the States, Brenda! It is perfect timing to land a good job ad you have done it right! Good luck! You are right about God! 😀
@brendatrump5163
3 жыл бұрын
@@TheWaitersAcademy Yep, I live in Florida but it's like that all across the country right now; people collecting unemployment instead of working.
@linettetegha7925
5 жыл бұрын
Thank you sir for your helpful videos I just subscribed to your channel .I'm currently working as a waitress in a casual restaurant for two years now I've been applying for bigger platforms and guess what I just got an invitation email from Marriott 🤗 I'm so nervous since I'm not use to dine dine in pls wish me luck and I've been thinking on what to wear for the interview all day🤦♀️🤣
@TheWaitersAcademy
5 жыл бұрын
Best of luck and read the post about going to a job interview so you can prepare yourself good: www.thewaitersacademy.com/post/job-interview-want-to-win-it-follow-this-steps-and-crush-it
@janetvelasco3691
3 жыл бұрын
This was fun to watch. I loved how when the wine was being opened the soft music began playing in the background and the process then become a spectacular ritual. It was as though we had just been swept away. I kept smiling while watching this. I noted all the small details such as wiping the rim of the wine bottle after pouring, replacing a dinner knife with a steak knife and removing the outer knife and replacing it with a soup spoon. This was a really positive experience for me and I thoroughly enjoyed the tutorial.
@TheWaitersAcademy
3 жыл бұрын
Thanks a lot Janet!
@shanewindham8117
3 жыл бұрын
Yes! This! I have watched the wine "ritual" multiple times.
@jmytvchannel7041
2 жыл бұрын
You are amazing!!❤️Love & enjoy hospitality industry is here👆🤗😃
@jamesrowlandson7308
4 жыл бұрын
Great video man. This is an excellent example of what fine dining service is actually like. I appreciated that you showed the steps rather than lecturing on them!
@TheWaitersAcademy
4 жыл бұрын
Thanks James!
@lagstorm1
4 жыл бұрын
Thank you for the very informative video. I'm getting into fine dining after 20 years of one corporate chain nightmare after the other. One question, did you drink that wine you poured? Wouldn't want it to go to waste!
@TheWaitersAcademy
4 жыл бұрын
Hehehe, Langstorm, there is no chance for even one drop of that wine to go to waste! Welcome to the fine dining experience! You will love it! Check the Waiters Network and create your profile. Support us and we will give you full support back!
@ΑλέξανδροςΧανάς
5 жыл бұрын
I will start my work as a waiter (for the 1st time) in a 5* hotel restaurant and i am confident just because of your awesome & educational videos! Thank you very much, please continue to create this kind of content for the rest of the waiters that need to learn your advice!
@TheWaitersAcademy
5 жыл бұрын
Best of luck buddy! I am going to make more videos in the future! Thanks a lot!
@ankitsolanki7560
5 жыл бұрын
I want to do waiter course
@TheWaitersAcademy
4 жыл бұрын
sign up for the course now Ankit
@jamiesaavedra4412
6 жыл бұрын
I like how you pair the right wine for the main course and the wine opening elegant.
@TheWaitersAcademy
6 жыл бұрын
Thanks Jamie, it is old school :) The new teachings are that the guests could drink any kind of wine with any kind of food as long as it is their test :) The world is changing! Greetings!
@mayamerk6727
5 жыл бұрын
Actualy he strugled to complete a whole reasonable sentence to describe the body and the character. Listen again, poor knowlege of the grape.
@napachanoksmittisopon6204
5 жыл бұрын
I have missed your video! Thank you for your excellent. this video is all I want. I love how you presenting every step, beverages. I will need to practice from your video. Take care my instructor
@TheWaitersAcademy
5 жыл бұрын
and I have missed your comment Napachanok :) I hope everything is great with you!
@pranaykumarpaidi3554
5 жыл бұрын
Thank u sir.. We would like to watch more videos...
@TheWaitersAcademy
5 жыл бұрын
More videos are coming Pranay! You can sign up for the online class as well to learn more!
@rajkumar-wu1nc
5 жыл бұрын
very useful register vedio can you help for handling customers complaints
@thedtalez9323
Жыл бұрын
i start on tuesday at a "A sophisticated option for American fine dining" an I am so intimidated by all the things I have to relearn about foods and wines. I have been in restaurantes 12 years but this will be ther highest level Ive taken it to. Love the video thank you for all the advice
@TheWaitersAcademy
Жыл бұрын
Best of luck and don't worry! Your reflexes will take over and you will be fine. Just watch and learn fast!
@AuziFox
5 жыл бұрын
Hey Ned, having a bit of difficulty differentiating from being an 'actor' on stage in front of guests and being 'me' back of restaurant with coworkers and getting them mixed up. Being too animated, expressive in front of guests at times, coming from the kitchen laughing with coworkers to serving the table their food. To coming to back restaurant as if I'm still on stage acting with coworkers I'm understanding more what being 'on stage' means but I keep feeling like I'm being fake when I'm acting in front of guests, as if they're seeing right through me. Is this normal ? More time ? Experience ? Thanks for all your videos, help, time !
@TheWaitersAcademy
5 жыл бұрын
Al , everything takes time! You will see what is working and what not and you will figure it out with time! Over acting is also not such a good idea! Find balance! The guests in some ways also put a fake face because they have to behave by the social standard when they are in public place, so they act too! Don't have to feel fake! It is part of the job and that is all! Acting in front of the coworkers ...I would say it is not a big deal as long as that keeps you in good spirit and helps you keep a friendly face in front of the guests! Just don't forget to be your real self once the dinner is over :) Good luck buddy and thanks for the good words!
@litsamacri756
2 жыл бұрын
BLESS - St. Eugenia. - St. Maria. 🚗🚗 - Explaining How To Serve Them. Is Only The WAITER THERE...., HouseKeeping.🕊
@briamcteer3391
2 жыл бұрын
Just got hired at a country club with fine dining casual dining and banquets can’t wait to try the tips
@TheWaitersAcademy
2 жыл бұрын
Congrats, Bria! Good luck with the new job! You will do great!
@bedadays1763
Жыл бұрын
Hey man if you can’t balance trays on your middle arm does not that massive take away from being a good waiter?
@TheWaitersAcademy
Жыл бұрын
What do you mean by middle arm. Any inability to carry tray is a minus.
@bedadays1763
Жыл бұрын
@@TheWaitersAcademy I mean if you just carry 2 trays in 2 hands is that massively sub par? I
@pramodbharti6349
5 жыл бұрын
It is nice act .
@hossainsbike5982
5 жыл бұрын
I am very glad..for your video..i can show my other colleagues no rush...step by step service...busy place also my opinion must try..dont give up.its call Fnb.. Its also have a art..Thank you for your video.👌👌👌i share this video in our staff Whats app group.
@TheWaitersAcademy
5 жыл бұрын
Thanks a lot Hossain! Very kind of you!
@beautifulmystery
5 жыл бұрын
I just subscribed to you! You are amazing! Will definitely keep watching this video 😊
@TheWaitersAcademy
5 жыл бұрын
Thanks Beautiful Mystery :) All the best to you with the job!
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