Another great example of companies doing really unnecessary complicated things while completely failing at the absolute basics. Well done!
@bambouseraieFR
4 жыл бұрын
This is a good start but really what should have happened was: 1. Lisa books her scooter and is immediately presented with a circle of autonomy on a map showing her how far she will go. 2. She is suggested also to enter a destination so that distance can be cross-referenced. 3. She is then proposed to do 2 trips and directly routed to the 2nd scooter which is also reserved for her (VIP feature) The 2nd scooter is now also switch off grid. 4. A dispatch team in the back end is notified to already fix that "battery empty" scooter 5. She drives to the 2nd scooter, scan it, and she is off 6. Lisa is happy, she only lost 1 minute switching scooters AND she was only 1 minute off the quickest path to her final destination. This ^ is what customers want. Not a discount code for a 2nd reservation.
@pmanification
3 жыл бұрын
All of these are suggestions for the scooter company not Zendesk. You totally missed the point lol
@dejecj
3 жыл бұрын
When you are too busy hating on a product that you don't even target the right company lol
@allenlai1439
2 жыл бұрын
I love Luke Toilet!
@KiranVarri
2 жыл бұрын
#promising🤩
@vijayalakshmis8170
4 жыл бұрын
Good
@menoslinks8923
5 жыл бұрын
AWS will "destroy" all Zendesk customers. Makes no sense for a retail company to invest in the AWS cloud.
@pmanification
3 жыл бұрын
Which one is a retail company?
@Erliortmejurur
3 жыл бұрын
AWS is a part of Amazon, which most ecommerce companies are using via FBA and even just as 3p sellers. Yes, Amazon is teetering on monopoly, but their *online retail* ecosystem still has no hold on 40% of the market. Those that don't adapt become, well, Kodak. And no company wants to be Kodak.
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