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“We didn’t get any information”, “big communication problem”, “we weren’t told anything”… I can list tons like that. These are the travelers' verbatims of each train delay.
But why ?
Why do they say? Is there really no information? And why is there sometimes none?
Lots of questions around the SNCF of course but generally which we also find in other areas of transport or with other rail operators?
00:00 How the train driver receives information
02:10 Sponsored
03:37 Types of passenger information
10:10 Concrete example: train stopped
14:57 Info not received
20:37 Information and its perception in conclusion
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Негізгі бет Ғылым және технология Late train: Why don't we have any information?
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